It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... See more
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Review summary
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Quickest non internet business bank account ever opened, great comms and all cards, passwords and login received within 4 days of opening - 7 days in total. Much better than 12 years ago when a Lloyds... See more
Company replied
Great customer service from Adam when I called late on Friday afternoon, at my wits end with BT and the fact they had taken money from our business bank account erroneously. I have wasted 3 weeks tr... See more
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Very good, I am already a Halifax bank customer on my personal account and having Lloyds Bank on my new business account recently is much better being part of the same family. I am glad that I cho... See more
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Company details
- #44 of 50 best companies in Bank
- #94 of 102 best companies in Financial Institution
About Lloyds Business Accounts
Written by the company
Over one million businesses already bank with us. It’s time to join them.
We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.
With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.
Start-up small business >
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Contact info
United Kingdom
- lloydsbank.com/business/business-accounts.html
Business Bank Account
4.1
Great
2k reviews
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I particularly valued the clear…
I particularly valued the clear communication, timely updates, and the professionalism of the Lloyds Bank team throughout the process. The account opening process was straightforward, efficient, and easy to complete. Overall, I had a positive experience and felt well supported from start to finish.
15 May 2026
Reply from Lloyds Business Accounts
Hello RAM RP Ltd,
We are so pleased to hear about your positive experience with us. It's wonderful to know that you found our communication to be clear and our process efficient. Thank you for your review!
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hello Muhammad Awais,
We are happy to hear you had a good experience. Thank you for your positive feedback.
Regards,
Lloyds
Loved the easy, no-nonsense application!
The application was very easy and straight forward. Opening up a business account in my profession was going to be tricky but Lloyds' application was easy and not too demanding. Hoping to have many years of seamless business banking for many years to come!
3 April 2026
Reply from Lloyds Business Accounts
Hello AshraJewels,
We're so glad to hear that our application process was easy and straightforward. We appreciate your review.
Regards,
Lloyds
Excellent service. Highly recommended.
The process of opening our corporate bank account with Lloyds commercial division could not have been more smooth, seamless, speedy and efficient. Excellent service. Highly recommended.
11 June 2026
Reply from Lloyds Business Accounts
Hi Jonathan Willis,
We are delighted to hear that opening your corporate bank account with us was a positive experience. Your review is appreciated.
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hello Mr H Afridi,
We are so pleased to hear about your positive experience and our staff's helpfulness. Thank you for your review.
Regards,
Lloyds
whatever happened to a speedy customer focused service?
after more than 2 weeks I am still awaiting some elements of the new account I have set up which is costing me time and money
11 June 2026
Reply from Lloyds Business Accounts
Dear Russell Etherington,
Thank you for your feedback. We’re sorry to hear about the delays you’ve experienced getting your new account fully set up, and we understand how this can impact your time and business operations.
We know how important it is for things to be completed promptly, particularly when you’re getting started, and it’s disappointing to hear this hasn’t been your experience.
We appreciate you taking the time to share this, as feedback like this helps highlight where we need to improve.
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hi Sohail,
We're happy to hear you found our application process easy and seamless. Thank you for your feedback!
Regards,
Lloyds
Quick and easy
11 June 2026
Reply from Lloyds Business Accounts
Hello Mr Robert Snell,
We really appreciate your review! It's wonderful to know that our services met your expectations.
Regards,
Lloyds
Successfully opened a Business account…
Successfully opened a Business account within 4-5 days over a Bank Holiday weekend. Impressive service and support from start to finish.
11 June 2026
Reply from Lloyds Business Accounts
Hello,
We're so glad to hear we could provide a good service and support for your business account opening. Thank you for your review!
Regards,
Lloyds
Easy onboarding process and excellent…
Easy onboarding process and excellent call center supporting customers.
10 June 2026
Reply from Lloyds Business Accounts
Hello Avering Capital Ltd,
We are so glad to hear you found our onboarding process easy and our call center excellent. Thank you for your review.
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hi Brits Business Hub Ltd,
We're glad to hear you are happy with your business acount and that the initial issues were resolved. Thank you!
Regards,
Lloyds
Excellent banking service
Excellent banking service. Friendly and professional staff, quick support, and a smooth banking experience. Highly recommended. Thank you for your great service.
11 June 2026
Reply from Lloyds Business Accounts
Hello A Unique Tel UK Ltd,
We are so pleased to hear you had such a positive banking experience with our team. Thank you for your review and recommendation!
Regards,
Lloyds
Very friendly and professional service
11 June 2026
Reply from Lloyds Business Accounts
Hello Ayub,
We're glad you had a positive experience. Thank you for your positive feedback.
Regards,
Lloyds
Very bad online support
Very bad online support, disappointing service, horrible experience with Lloyds, simple things makes very complicated and stressful
9 June 2026
Reply from Lloyds Business Accounts
Hello Yasir,
Thank you for your feedback. We’re sorry to hear about your experience and that you found our online support disappointing.
We understand how frustrating it can be when something that should be straightforward ends up feeling complicated and stressful. This isn’t the experience we aim to provide, and it’s disappointing to hear we didn’t meet your expectations on this occasion.
We appreciate you taking the time to share this, as feedback like yours helps highlight where we need to improve.
Regards,
Lloyds
The staff at Lloyds Bank were incredible
Opening our new Bank Account with Lloyds Bank was so easy to do and the staff were incredible.
19 May 2026
Reply from Lloyds Business Accounts
Hello Simon Weir,
We are so glad to hear that opening your new account was a smooth and positive experience for you. We appreciate your review!
Regards,
Lloyds
I have already explained this…
I have already explained this repeatedly in the questionnaire.
11 June 2026
Reply from Lloyds Business Accounts
Hello,
Thanks for taking the time to leave a review, we appreciate it.
Regards,
Lloyds
I’m a number of weeks in with no bank…
I’m a number of weeks in with no bank account. I have made a complaint. The chap phoned and tell me I can see my account which is all very good for him to say but every time I try and logon it comes up with an error and I have no idea what my details are. That is not customer service that is rubbish.
Thanks for the reply, I did get a business bank in the end, NatWest opened one in the time it took you to reply.
11 June 2026
Reply from Lloyds Business Accounts
Dear Jamie,
Thank you for your feedback. We're sorry to hear you've been experiencing difficulties accessing your account and understand how frustrating this must be after waiting several weeks.
We appreciate how important it is to be able to log on without issues, and we're sorry this hasn't been your experience. If you're still having trouble accessing your account, you may find the support and troubleshooting guidance on our Online Banking Help & Support page useful: www.lloydsbank.com/business/help-and-support/online-banking.html
We appreciate you taking the time to share your experience.
Regards,
Lloyds
Dear Sir/Madam,
Dear Sir/Madam,
I am writing to raise a formal complaint regarding the unacceptable handling of my application for a third business account.
I have been a customer of your bank for over 20 years and currently hold two business accounts as well as multiple personal accounts. Given the length and extent of my relationship with your institution, I reasonably expected a competent and professional level of service. Unfortunately, my recent experience has been entirely contrary to those expectations.
Over the course of this application, I have contacted your organisation on more than five separate occasions. On each occasion, I have been transferred to incorrect departments, provided with inconsistent and conflicting information, and subjected to repeated delays. The advice I have received has changed from one interaction to the next, resulting in confusion, wasted time, and a failure to progress my application.
Despite my repeated efforts to cooperate and provide any information requested, my third business account remains inactive. The continual provision of inaccurate information and the apparent lack of coordination between your departments has caused significant inconvenience and raises serious concerns regarding the quality of your customer service and internal processes.
I consider this level of service wholly unacceptable, particularly for a long-standing customer with multiple existing accounts. The time and effort I have been forced to expend attempting to resolve a matter that should have been straightforward is unreasonable.
I therefore request:
1. A full explanation of why I have repeatedly been provided with incorrect and inconsistent information.
2. Immediate escalation of this matter to a senior manager with authority to resolve it.
3. Confirmation of the steps required to activate my business account without further delay.
4. Details of any remedial action your bank intends to take to address the service failures I have experienced.
Unless this matter is resolved promptly and satisfactorily, I will have no option but to reconsider my banking relationship with your institution, including the possibility of transferring my business and personal accounts elsewhere. I also reserve all rights to pursue the matter through your formal complaints procedure and, if necessary, refer it to the appropriate external dispute resolution body.
11 June 2026
Reply from Lloyds Business Accounts
Hi Mr Ince,
We regret the significant difficulties you have encountered with your recent application for a third business account. We understand your frustration, especially as a long-standing customer with multiple accounts, and we acknowledge that your experience has fallen far short of the professional service you rightly expect from us.
We are concerned to hear about the inconsistent information, repeated transfers, and delays you have faced. This is not the standard of service we aim to provide, and we recognise the inconvenience and wasted time this has caused you. We are committed to understanding why these issues occurred and have taken action to rectify them.
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hi Ionutnana Ltd,
Thanks for your amazing feedback! We’re delighted that your experience of opening your Business Account has been so positive. We're here to help with anything you need.
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hello Mrs Roberts,
We are sorry to hear that the process wasnt easy but we're glad things worked out well in the end for you. Thank you for your feedback.
Regards,
Lloyds
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