The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more
Company replied
As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more
Company replied
Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it wa... See more
Company replied
Company details
- #49 of 137 best companies in Insurance company
- #19 of 68 best companies in Car and Motor Insurance Agency
- #8 of 50 best companies in Bank
- #17 of 44 best companies in Home Insurance Agency
- #46 of 53 best companies in Life Insurance Agency
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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It was straight forward to answer the…
It was straight forward to answer the relevant questions and the price competitive.
29 June 2026
Reply from Lloyds Bank Insurance
Hi Yvonne,
We're delighted to hear that you found the process straightforward and our pricing competitive. Your positive feedback is greatly appreciated!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Not sure where my policies and contact…
Not sure where my policies and contact information is
25 July 2026
Reply from Lloyds Bank Insurance
Hello,
I'm sorry to see you've not had a positive experience so far and I'd really like to help change this.
I have reached out to you directly with instruction how to log in and with some documentation.
If you still need help or want to get in touch, head to our Help Hub at help.lloyds.insuremotor.co.uk/help/s
Thanks,
Sean
Lloyds Bank Motor Insurance
Easy process and great price
15 July 2026
Reply from Lloyds Bank Insurance
Hi Lucy,
We're so pleased to hear that you found the process straightforward and that you were happy with the price. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Very easy instructions to follow
Very easy instructions to follow, clear explanations given.
24 July 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Alison
Thanks for taking the time to review us.
Have a lovely day.
Lesley
Lloyds Bank Car Insurance.
Consolidated Insurances…
Already bank with Lloyds and have just moved our car insurance to them. When our house insurance came up we got an good price and updated cover from Lloyds
20 July 2026
Reply from Lloyds Bank Insurance
Hi John,
It's wonderful to hear that you've had such a positive experience with us, especially with both your car and home insurance. We're delighted we could offer you a good price and updated coverage.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
I have given you a five star rating
I have given you a five star rating, firstly, because when obtaining insurance from yourselves, it was fairly straightforward and reasonably simple, but was also quite speedy. Other companies I had been with have caused me major pain and unbelievable stress. Another good point is that it was very simple to download an insurance certificate, as with some other companies, it is impossible to download the proof that you actually have a policy. When using a different company, when you require the certificate, they request you to supply them with your email address. You send them the email address, and I tell you that email address, it doesn't exist, even though they are sending the information to that email address (how stupid and how incompetent).
A very easy way on in making a customer change their mind. Simplicity and accuracy is the best policy.
24 July 2026
Reply from Lloyds Bank Insurance
Hello there,
Thanks for leaving such a great review!
I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Julie.
Thanks for leaving such a great review!
It sounds like buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Carol.
Thanks for leaving such a great review!
I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jon
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hi Kingsley,
We're delighted to hear you received excellent service from our staff at the Dartford branch. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easy application good price and helpful…
Easy application good price and helpful staff when I phoned
22 July 2026
Reply from Lloyds Bank Insurance
Hi Christine,
We're so pleased to hear that you found the application process easy and the price good. It's also great to know our staff were helpful when you called!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Since ive been with both Lloyds and…
Since ive been with both Lloyds and Halifax banking ,ive never looked back ,the personal service and care looking after my interests are second to none , first class .
13 July 2026
Reply from Lloyds Bank Insurance
Hi John,
We are so happy to hear that our personal service and care have met your expectations. Thank you for sharing your wonderful feedback; we truly appreciate your kind words.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Mark,
We're delighted to hear that you found our service offered a good price and was easy to manage.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Margaret,
We are pleased to hear you found it easy to arrange. Thank you for your positive review.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Erica,
I'm glad you're happy with your price - we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello there,
I'm glad you're happy with your price - we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Sandra,
I'm glad you're happy with your price - we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Trying to get a simple policy…
Trying to get a simple policy certificate. Spent hours on calls. Lots of promises to get this done. 2 weeks and couting - and still no certificate. Utterly useless.
23 July 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Sean,
We sincerely regret the extended delay in receiving your policy certificate and the frustration this has caused. We will be contacting you
for more details, where possible, please include your policy number as the reference number. (Please note the email you receive will be from Trustpilot and not Lloyds Bank).
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
I was very happy with the price paid
I was very happy with the price paid, and especially as I could receive my documents through the post.
1 July 2026
Reply from Lloyds Bank Insurance
Hello there,
I'm glad you're happy with your price - we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello James,
Thanks for leaving such a great review!
I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hi Diane,
We're happy to hear that our sign-up process was clear for you. We appreciate your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
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