Having been treated with disinterest by another company who had provided insurance for us over two decades I shopped around. Lloyds were one of six companies approached. They listened and provided cle... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... See more
Company replied
Very competitive rates , my previous insurer pushed my renewal price up by over £160 even tho I hadn’t even made a claim. So I decided to look around and found Lloyds car insurance who had better cov... See more
Company replied
The process was easy via your website compared to others that I had looked at. I had been with another A rated insurer for many years buying their Gold policy however this year they doubled the cost o... See more
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Company details
- Insurance company
- also in
- Bank
- Car and Motor Insurance Agency
- Home Insurance Agency
- Life Insurance Agency
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
9k reviews
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Quick
Quick, easy and simple to navigate. Completely priced and hopefully a trusted brand.
28 September 2026
Reply from Lloyds Bank Insurance
Hi,
We are so pleased to hear that you found our process quick and easy to navigate. We always aim to provide a simple experience for our customers.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Easy listening
The lady I spoke to was very polite and didn't make me feel stupid about the error I had made.
28 September 2026
Reply from Lloyds Bank Insurance
Hi,
We're so pleased to hear that our team member was polite and made you feel comfortable. We always aim to provide supportive and understanding service.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Very good service.
I have banked with Lloyds for over 50 years and their service is excellent as was the Home Insurance.
25 September 2026
Reply from Lloyds Bank Insurance
Hi Jill,
We're so pleased to hear you've had such a positive experience with us for over 50 years, and that our Home Insurance has also been excellent.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi John,
We're so pleased to hear that you found it easy to get the right insurance online. Thank you for sharing your positive experience with us.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi Alan,
We're so happy to hear you had such a positive experience with us.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Easy to buy
Lloyds Bank home insurance was very easy to set up. I got a quote well ahead of my renewal and it was kept for 3 months. There were no tricky questions and I feel confident I have bought a reliable insurance. And I am happy with the price which was about midprice on my quotes but has better cover than my previous insurance and is easier to understand.
5 August 2026
Reply from Lloyds Bank Insurance
Hi David,
We are so pleased to hear that setting up your home insurance was easy and that you found our quote process straightforward. It's wonderful to know you feel confident in the reliability of your new policy and are happy with the comprehensive cover and clear terms.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi,
We're so happy to hear we provided helpful service without being pushy.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
On line quote but impersonal
The quote obtained on line was reasonable but it proved too difficult to implement. If only there was an option to speak to a real person.
14 August 2026
Reply from Lloyds Bank Insurance
Hi,
Thank you for sharing your experience. We apologies for the difficulty you faced when setting up the quote, If you require any further assistance, please do not hesitate to contact our Customer Service Team on 0345 604 6705 (option 4), and we will be happy to help.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi John,
We're delighted to hear you found the cover detailed and straightforward.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
The process was straight forward and I…
The process was straight forward and I had no problem. Also my existing insurance was I felt was too costly.
14 September 2026
Reply from Lloyds Bank Insurance
Hi James,
We're so glad to hear that you found our process straightforward and that you're happy with the value we provide.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi Valarie,
Thank you for taking the time to leave us a review. We are so pleased to hear that you found our website easy to use.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi Amanda,
Thank you for your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Didn’t try to sell extras on insurance
Didn’t try to sell extras on insurance, unlike every other company I’ve dealt with. Exceptionally good value insurance. Just what I wanted.
21 September 2026
Reply from Lloyds Bank Insurance
Hi Pauline,
We're so pleased to hear that you found our insurance to be exceptionally good value and that we didn't try to sell you extras. It's great to know we provided just what you wanted.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Very easy quote system and only minutes…
Very easy quote system and only minutes to set up.
17 September 2026
Reply from Lloyds Bank Insurance
Hi Stuart,
We are so pleased to hear that you found our quote system easy to use and quick to set up.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
A good experience
The online process was pretty quick, straightforward and clear. The cover is good and the premium was a pleasant surprise.
All in all a good experience.
18 September 2026
Reply from Lloyds Bank Insurance
Hi John.
We're so pleased to hear that you found our online process quick, straightforward, and clear. It's wonderful that the cover met your expectations and the premium was a pleasant surprise. We're glad you had a good experience overall.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
The person I spoke with was very…
The person I spoke with was very patient kind professional in assisting me
26 September 2026
Reply from Lloyds Bank Insurance
Hi Henry,
We're so pleased to hear that our colleague was patient, kind, and professional in assisting you.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi,
We are so pleased to hear that you found our pricing competitive and our service quick and easy to access.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
All information was easy to complete…
All information was easy to complete all that remains is to see that if we need to claim is that the policy delivers the expected cover and there are no hidden clauses that differ from our previous Saga policy even though we have not needed to make a claim in for as long as I can remember… over 20 years?
28 September 2026
Reply from Lloyds Bank Insurance
Hi Ray,
We're so glad to hear that completing the information was easy for you! We understand your desire for clarity regarding policy coverage, especially given your long history without needing to claim. We want to assure you that our policies are designed to be transparent, and we are confident that should the need arise, our cover will meet your expectations. We appreciate you sharing your positive experience with us.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Great experience
Great experience. Simple online instructions. Very intuitive to navigate and provided everything I needed.
23 September 2026
Reply from Lloyds Bank Insurance
Hi Caroline,
We're so pleased to hear that you had a great experience with us. It's wonderful that you found our online instructions simple and the navigation intuitive, providing everything you needed.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Straightforward with no hassle.
15 September 2026
Reply from Lloyds Bank Insurance
Hello Gerard,
Thanks for taking the time to leave us a review.
I'm really please that the process was straightforward!
Have a great day.
Anthony
Lloyds Bank Insurance
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