Lloyds Bank Insurance Reviews 6,762

Easy to setup using the lloyds bank app which is excellent in it's own right. Compared to my previous insurer I get much better cover for a much better price. Adding almost every extra option to... See more

I bought my house insurance with Lloyds via a personal web chat with a very nice, efficient,and polite employee called Mark.After going through all my requirements I settled for the Silver cover. It... See more

I've banked with Lloyds for over 40 years and have always liked the service I've had from them. Shopped around when my previous cover was due for renewal -Lloyds quote was competitive, so thought I'd... See more

Ease of gaining a quotation was a welcome change to others. I like the 3 tier choices especially as I live in the middle of nowhere. I am a Lloyd’s customer but nowhere did it ask if I was - perhap... See more

The adviser, being fully conversant with Lloyds financial products, explained the benefits of contents insurance to me and answered all my questions. This enabled me to see the value of having one. Ha... See more

My Teams conversation with Gillian was excellent: she discussed my current financial situation, my aims and objectives with great insight. She also told me that my Home Insurance was an older version... See more

To put it in simple words Lloyds bank gives a fantastic professional service overall on all products and services. All staff that I have encountered have been professional, knowledgeable and extremel... See more

I had some questions that were not covered by the application forms, so I used the contact us option. As it was outside their working hours, I got a response the next time that they were open. Very go... See more

Kerry from Redcar was so very patient & understanding. It wasn’t a straight forward purchase of new insurance as I had a personal number on my car which was going to be part exchanged for my new car... See more

Nicky was fantastic! Made us feel valued. Made everything understandable and easy. She was friendly and warming but extremely professional. She made me and my mum feel very valued and 100% satisfied w... See more

Prompt return call. All categories clearly explained and terms and contition . Very clear answers to my questions. Polite and friendly. Price quoted was very acceptable. Can thoroughly recommend. Es... See more

The lady who dealt with me was very professional, patient and had a vast knowledge of all things relating to Lloyds banking. She couldn't do enough for me and was very helpful.

Diana who I had the appointment with is such a lovely lady. She explained everything to me and answered all my questions. She assisted me in opening other accounts (savings) and also helped me get a... See more

We were very impressed with the service we received from Lloyds Bank as our renewal quote from our existing company was too expensive. We had a zoom call meeting with an Advisor who was very informati... See more

I did a video call with Just us who was very patient with me as I am not good using Internet communications. He guided me through the whole process.

As on my last review I said I was updating my insurance and very quickly Lloyds bank contacted me . Katie s was very helpful with discussing my new updated insurance . Thanks again 🌟🌟🌟🌟🌟

Getting onto the app trying to insure my van proved difficult as the system went down . After a phone call and going through all the process etc the young lady could not for some unknown reason co... See more

The quality of your Adviser Lucie was the main reason. She explained everything clearly and handled the call very efficiently. She has a very pleasant manner and makes you feel your custom is valued.

Lloyds Bank Insurance made the process easy and stress-free. The staff were friendly, professional, and answered all my questions clearly. I’m very satisfied with the service

Sadly after having insured with you directly for a number of years my quote rose from £282 to £411 despite there being no claim. Disappointingly I then found the same cover, apart from a small increas... See more

I have a fleet of 3 cars and a van, and Lloyds Bank Insurance is the best provider in the UK. I have insured my van here for 5 years and I am highly satisfied with the efficiency and competitive prici... See more

It was very easy doing it on line. Clear to find what you were looking for and to decide on various values, and then get a premium at a very competitive cost.

I personally think for the value of the contents and how much you pay per month is good I went through another company for same contents cover it was £130 per year and they wanted it up front but with... See more

Had a great conversation with a Lloyds employee regarding home insurance He told me they had three levels of insurance So I was able to choose the one I wanted Fantastic thank you

Similar questions to all other insurance companies but gave 3 levels of cover which was good to review. No claims proof was accepted promptly Cost for cover was attractive The true test for an in... See more

I was able to save on my mobile phone insurance which was way too expensive. It was easy to do. The staff member was very polite,professional and knowledgeable.

Easy to obtain the quote and a very good price which was much lower than my renewal quote. My documentation arrived quickly and is easy to understand.

Totally shocked from the treatment received from Lloyds bank car insurance. I have been a loyal customer with them for almost 10 years and every year I get bombarded with emails trying to persuade m... See more

Very easy process. Plain wording during the application stage. All completed in a few minutes. Good value as well.

Simple algorithm. No superfluous questions you make it easy to deal with paperwork as it should be for a money spinning operation.

Using comparison web sites I found a sensible premium with Lloyds Bank Insurance. As a customer of Lloyds Bank for many decades, I felt that the brain should give me assurance that my trust in Lloyds... See more

I took out a new House Insurance Policy with Lloyds Banks in response to an email advertisment that I received from them at a very competative price.

The site was easy to navigate and understand. I found it fulfilled my requirements easily. I used the Black Horse for car insurance.

I found your website easy to manoeuvre and I have my car insurance and Banking with you and always get first class service.

A professional and well presented service, which provided a well structured and quick process to follow. Was not timely or obscure.

Website was much more user friendly and policy represented more value for money at the time of my enquiry.

We have lloyds car insurance our car was written off no fault of own, they completely unvauled our car leaving us thousands in dept, poor customer service

Great service, quick and efficient. Had additional questions and got all them answered on a quick phone call.

Pleasant person. I found that whichever person I dealt with on the phone was pleasant and courteousely. and precis. Everything explained clearly

Whole process was simple to use and understand. All aspects of the policy were made clear as the process progressed.

Very easy to access online and it fitted the bill for my requirements exactly. Also useful that I already bank at Lloyds!

Simple and easy process, competitive rate, and I have been a Lloyd's Bank customer for 58 years.

The zoom link interview was quite tying as I do not enjoy doing things on line. The paperwork took ages to arrive. It would have been good to receive an email ensuring me that my home insurance policy... See more

I’ve had car insurance with Lloyds for the past two years. The policy is fully comprehensive with no claims and convictions. Year 1 premium was £138, year 2 it dropped to £125. This year starting Apr... See more

Unable to speak to anyone regarding the specific nature of cover provided until I had taken out the policy, everything is done online prior to insuring with Lloyds. Completely inflexible considerin... See more

The price of house insurance was ok could have got a cheaper one but decided to go with Lloyds

The lady was expert at explaining the differences in policies. But we needed telephone contact with someone else to cancel the old policy. This took a long time to reach the appropriate person and was... See more

From start to finish it was so easy as taking out motor insurance should be.

Very helpful and patient lady that helped me.Thank you and very satisfied with the Insurance you have supplied me.

Easy to go through and select. Price compatible with others. Already a Lloyds customer.

Information well given. Very direct and appropriate. Presenter was knowledgeable and patient. We felt helped and heard.

The gentleman who spoke with me took his time to explain everything to my understanding

I've been doing my homework re. buildings and content insurance, as a result of which I went to the Lloyds site. I popped in the postcode but my house isn't listed on their dropdown list for it, and L... See more