Lloyds Bank Insurance Reviews 

8,130
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the straightforward and quick user experience, finding the website easy to navigate for policy setup. Many people found the pricing competitive, offering good value and often beating previous quotes, making it an affordable choice. The staff are frequently commended for their helpfulness, knowledge, and patience, contributing to a positive overall service. However, some customers noted that renewal quotes were occasionally higher than expected or less competitive. A few people also felt the service was unsatisfactory, mentioning concerns with staff knowledge or handling of specific situations.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding competitive rates and good value... See more

User experience

Customers had positive experiences with user experience, finding the process simple, straightforward, and... See more

Service

Clients share positive opinions on service, often highlighting the straightforward and speedy process of... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Website

Reviewers mention positive feedback about the website, highlighting its clarity and ease of use for obtaining... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more

Company replied

Rated 5 out of 5 stars

It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more

Company replied

Rated 5 out of 5 stars

As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more

Company replied

Rated 5 out of 5 stars

Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it wa... See more

Company replied



Company details

  1. #49 of 137 best companies in Insurance company
  2. #19 of 68 best companies in Car and Motor Insurance Agency
  3. #8 of 50 best companies in Bank
  4. #17 of 44 best companies in Home Insurance Agency
  5. #46 of 53 best companies in Life Insurance Agency

About Lloyds Bank Insurance

Written by the company

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
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4.7

All reviews

(8,130)

3,492 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to get quote

Easy to get quote , best price for like for like price of my previous insurance, easy to understand on lloyds site .

14 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Mark,

Thanks for leaving us your feedback.

It's great to hear you're happy with the quote we've been able to offer and that our website was easy to use.

Thanks for choosing us, and have a great day.

Rachel
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

It was better value than others and…

It was better value than others and certainly better than my previous one( Saga ). Thank you.

23 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Robin,

We're so happy to hear that our service provided better value for you. We truly appreciate your positive feedback and kind words!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

That it was so straightforward this…

That it was so straightforward this time . I am 74 years old not very good with tech and I am a full time carer for my husband so I don’t have much time either. Just wanted a reasonable price for my contents insurance no extras. One less thing to worry about. 😊

15 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Adrian,

It's wonderful to hear that you found the process straightforward and that we could help make one less thing for you to worry about. We understand how valuable your time is, and we're glad we could provide a reasonable price for your contents insurance.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Excellent service

Excellent service, competitive price

10 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Adam,

Thanks for taking the time to leave us your feedback.

It's great to hear you're happy with the quote we've been able to offer and the service we've provided.

Thanks for choosing us, and take care.

Rachel
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Website clear and business like

The website was clear and easy to use.As was setting up the product. Hopefully any future call will be equally smoothly dealt with.

23 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Tony,

We're so pleased to hear that you found our website clear and easy to use, and that setting up your product was straightforward.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

I did it on line and it was a very easy…

I did it on line and it was a very easy site to use

14 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Carol,

We're so pleased to hear that you found our online process straightforward and easy to use. Thank you for sharing your positive experience with us.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

House Insurance

Very helpful good information about the cover very well informed

23 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Teresa,

We're so glad to hear our information was helpful and well-received. Thank you for your kind words.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Home & Contents Insurance

Quote obtained easily online. Documents arrived a few days later. Excellent service.

15 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Lily,

We're so glad to hear that obtaining a quote online was easy and that your documents arrived promptly. We appreciate your kind words about our excellent service.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Efficient service

15 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Annabel,

We are really pleased to hear that you found our service very efficient.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Very informative

Very informative, helpful and efficient process

2 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Jonny,

Thanks for taking the time to leave a review. We're so pleased to hear that you found the process informative, helpful, and efficient.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Home insurance

So easy to sort my insurance

2 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Vanessa,

We're so glad we could make sorting your insurance easy! Thank you for your positive feedback.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Easy to sort out and kevin was great…

Easy to sort out and kevin was great lovely and welcoming and made you feel at ease.

25 June 2026
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Reply from Lloyds Bank Insurance

Hi Elaine,

We're delighted to hear that you found everything easy to sort out. It's wonderful to know that our team member made you feel at ease and provided a welcoming experience.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

It was so easy to start a policy

It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provided. Monthly payments at no additional cost was an additional bonus.

5 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Robert,

We're so pleased to hear that you found the process of setting up your policy straightforward and that our questions were relevant. It's great to know you feel you're getting good value for the cover provided, and that the monthly payment option is a bonus.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Easy

Easy to insure my car.

1 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Alison

Thanks for taking the time to leave us a review.

Have a lovely day

Thanks,
Lesley – Lloyds Bank Car Insurance.

Rated 4 out of 5 stars

Car insurance

Lloyds were able to save me a lot of money on my car insurance renewal

7 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Mark

Thanks for leaving us a review.

Have a lovely day.

Lesley – Lloyds Bank Car Insurance.

Rated 3 out of 5 stars

I got cut off whilst being transferred…

I got cut off whilst being transferred to payment and had to go through the whole of the recorded messages again

10 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Kevin,

Thank you for your feedback. We're sorry your call was cut off during the transfer to payment and that you had to go through the automated messages again. We appreciate you bringing this to our attention.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 4 out of 5 stars

Gave me all the information I needed to…

Gave me all the information I needed to make the choice.

6 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Barbara,

Thanks for taking the time to leave us a review.

It's great to hear you're happy with the information we were able to provide.

Have a great day!

Rachel
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

very easy to use the website …

very easy to use the website and get a quote. quote was very reasonable and quick to use

12 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Viv,

Thanks for taking the time to leave us your feedback.

It's great to hear you had a good experience with our website and that you're happy with the price we've been able to offer.

Have a great day and take care.

Rachel
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Easy well explained straight forward no…

Easy well explained straight forward no messing about

6 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Lee,

We are delighted you found our service easy and straightforward. We appreciate your positive feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Easy website to navigate and quote was…

Easy website to navigate and quote was very reasonable. We have been a customer previously so no worries

8 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Jennifer,

Thanks for leaving us your feedback.

We're glad to hear you found our website easy to navigate and that you're happy with the quote we've been able to offer.

Have a great day, and take care.

Rachel
Lloyds Bank Motor Insurance

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