Having been treated with disinterest by another company who had provided insurance for us over two decades I shopped around. Lloyds were one of six companies approached. They listened and provided cle... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... See more
Company replied
Very competitive rates , my previous insurer pushed my renewal price up by over £160 even tho I hadn’t even made a claim. So I decided to look around and found Lloyds car insurance who had better cov... See more
Company replied
The process was easy via your website compared to others that I had looked at. I had been with another A rated insurer for many years buying their Gold policy however this year they doubled the cost o... See more
Company replied
Company details
- Insurance company
- also in
- Bank
- Car and Motor Insurance Agency
- Home Insurance Agency
- Life Insurance Agency
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Straightforward with no hassle.
15 September 2026
Reply from Lloyds Bank Insurance
Hello Gerard,
Thanks for taking the time to leave us a review.
I'm really please that the process was straightforward!
Have a great day.
Anthony
Lloyds Bank Insurance
Good price
Information was given very clearly. Polite and helpful. Price was excellent too
22 September 2026
Reply from Lloyds Bank Insurance
Hi Sue,
We're delighted to hear that the information provided was clear, and that you found our team polite and helpful. We're also pleased that you found the price excellent.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
We had a fantastic adviser who talked…
We had a fantastic adviser who talked us through what we required, discussing options.
Lisa was soo helpful, friendly and great service,
18 September 2026
Reply from Lloyds Bank Insurance
Hi,
We're so pleased to hear you had a fantastic experience with our adviser. We're glad they were helpful, friendly, and provided great service, discussing all your options.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hello Farid,
Thanks for taking the time to leave us a review.
I'm really please that you've received some great service!
Thanks for choosing us, and have a great day.
Anthony
Lloyds Bank Insurance
Reply from Lloyds Bank Insurance
Hi,
We're happy to hear that getting your home insurance was easy. We appreciate your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi,
We're so glad to hear that you found our service helpful and that we could assist you without any trouble. Thank you for your kind words.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
acceptable
This is the first time I use Lloyds.Most of the things are acceptable but to decline cover for more than 60days away is really unhelpful. There should be a way that customers should be able to get cover for an additional period more than two months paying extra for that period if you need.
27 September 2026
Reply from Lloyds Bank Insurance
Hi Hemantha,
We appreciate you taking the time to share your feedback regarding our coverage policy. We understand your frustration with the 60-day limit for extended travel and the desire for more flexible options.
Kind regards,
Tracy – Lloyds Bank Insurance.
Excellent Service
1 September 2026
Reply from Lloyds Bank Insurance
Hi Christopher,
Thank you for your review, great to hear about the service you received.
Kind regards,
Tracy – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hello Wendy,
Thanks for taking the time to leave us a review.
It's great to hear the process of managing your car insurance was quick and easy and you're happy with the quote we've been able to offer.
Thanks for choosing us, and have a great day.
Rachel
Lloyds Bank Insurance
Yes very happy
Yes, I am very happy to join Lloyds bank insurance. I find it very easy to understand everything thank you very much for helping me to get Lloyds bank insurance. Thank you very much.
26 September 2026
Reply from Lloyds Bank Insurance
Hello Chafik,
Thanks for taking the time to leave us your feedback.
We're glad to hear the process of purchasing your car insurance was quick and easy.
Thanks for choosing us, and take care.
Rachel
Lloyds Bank Insurance
Everything was easy and efficient I…
Everything was easy and efficient I feel I’m in safe hands
10 September 2026
Reply from Lloyds Bank Insurance
Hi Beverley,
We are so pleased to hear that you found everything easy and efficient. Thank you for sharing your positive feedback with us!
Kind regards,
Tracy – Lloyds Bank Insurance.
Insurance meets our needs to cover our…
Insurance meets our needs to cover our puppy
26 September 2026
Reply from Lloyds Bank Insurance
Hi Ian,
Thank you for your review and positive feedback.
Kind regards
Chloe - Lloyds Pet Insurance
Excellent service 
Very good service and the staff are very nice to speak to on the phone or install now have My Appointee deal with all this for me 
26 September 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Stefen,
We're so pleased to hear that you've had a positive experience with our service and found our staff to be very nice. It's great to know that your appointee is now handling things for you.
Kind regards,
Tracy – Lloyds Bank Insurance.
Navigating was easy around the app
I felt at ease taking out the insurance. Filling in the details needed, getting quotes. And payment were painless. Quick and easy.
20 September 2026
Reply from Lloyds Bank Insurance
Hello Michael,
Thanks for taking the time to leave us a review.
It's great to hear it was simple and stress-free to purchase your car insurance with us.
Thanks for choosing us, and take care.
Rachel
Lloyds Bank Insurance
I've been banking with Lloyds for a…
I've been banking with Lloyds for a long time and I trust the company.
18 September 2026
Reply from Lloyds Bank Insurance
Hi Colin,
We're so happy to hear of your long-standing trust in our services. Thank you for your wonderful feedback.
Kind regards,
Tracy – Lloyds Bank Insurance.
It was nice to speak to a human who made everything clear and I immediately received an email saying I was insured to drive.
It was nice to speak to a human and eve thing was clear a
13 September 2026
Reply from Lloyds Bank Insurance
Hello Christine
Thanks for taking the time to leave us a review.
We're really pleased to hear about your positive experience and the immediate confirmation.
Thank you for choosing to insure with us!
Katie
Lloyds Bank Insurance
Great Service
First time getting an online quote And even better speaking to people on the phone when I decided to take out Home Insurance out they ran me through the process again even though I had it online and I also changed my mind on which one I wanted
1 September 2026
Reply from Lloyds Bank Insurance
Hi,
We're so glad to hear you had such a positive experience getting your online quote and speaking with our team. It's great that we could assist you through the process, even with a change of mind.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Carol
Thanks for taking the time to leave us a review.
We're really pleased to see that you were satisfied with the service.
Have a great day!
Katie
Lloyds Bank Insurance
Reply from Lloyds Bank Insurance
Hello Adrian
Thanks for taking the time to leave us a review.
We're really pleased that it was a smooth process and you're happy with the price!
Have a great day!
Katie
Lloyds Bank Insurance
Reply from Lloyds Bank Insurance
Hi Josephine,
We're so pleased to hear that you found our app easy to use and the whole process quick and simple.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.