Having been treated with disinterest by another company who had provided insurance for us over two decades I shopped around. Lloyds were one of six companies approached. They listened and provided cle... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... See more
Company replied
Very competitive rates , my previous insurer pushed my renewal price up by over £160 even tho I hadn’t even made a claim. So I decided to look around and found Lloyds car insurance who had better cov... See more
Company replied
The process was easy via your website compared to others that I had looked at. I had been with another A rated insurer for many years buying their Gold policy however this year they doubled the cost o... See more
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Company details
- Insurance company
- also in
- Bank
- Car and Motor Insurance Agency
- Home Insurance Agency
- Life Insurance Agency
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Lloyds Bank Insurance
Hi Josephine,
We're so pleased to hear that you found our app easy to use and the whole process quick and simple.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
It was a quick and easy process to…
It was a quick and easy process to renew, although the price was very steep.
16 September 2026
Reply from Lloyds Bank Insurance
Hello Dave
Thanks for taking the time to leave us a review.
We're sorry if the price is higher than what you were expecting. It's great to hear that it was a straight forward process though and we look forward to insuring you for another year.
Have a great day!
Katie
Lloyds Bank Insurance
Reply from Lloyds Bank Insurance
Hi Paul,
We're so glad to hear that you found our website easy to use and that everything was clear for you.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Great Insurance Cover
Made it so easy to do online thank you normally find it hard online
24 September 2026
Reply from Lloyds Bank Insurance
Hi Leigh,
Thank you for your feedback! We're so pleased to hear that you found the online process easy to use. We appreciate you taking the time to share your experience.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Very helpful call and didnt wait long…
Very helpful call and didnt wait long for it to be answered. Thank you
24 September 2026
Reply from Lloyds Bank Insurance
Hello Mr Sweeney.
Thanks so much for leaving such lovely feedback for the team.
It's great to hear you're happy with the service received.
I'll pass this along to them, as I'm sure it'll brighten their day.
Jonathan
Lloyds Bank Insurance
Reply from Lloyds Bank Insurance
Hi Krishna,
Thank you for your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Competitive quote
Competitive quote
Easy website
Good communication
Prompt delivery of paperwork
14 September 2026
Reply from Lloyds Bank Insurance
Hi Donna,
We're so glad to hear you found our quote competitive, our website easy to use, and our communication and delivery prompt.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Monika.
I'm glad you're happy to be protecting your car with us - we love to see feedback like yours
Have a great day!
Jonathan
Lloyds Bank Insurance
Excellent product and helpful adviser.
21 September 2026
Reply from Lloyds Bank Insurance
Hi John,
We are so glad to hear that you had such a positive experience with our product and found our adviser to be helpful. We truly appreciate your kind words.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Really helpful on the phone.
14 September 2026
Reply from Lloyds Bank Insurance
Hi Hannah,
We're so happy to hear our team provided helpful assistance over the phone.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello there,
Thanks for leaving such a great review!
I'm glad to see you were happy with the premium offered.
Hope you have a great day!
Jonathan
Lloyds Bank Insurance
Reply from Lloyds Bank Insurance
Hello Jamie.
I'm glad you're happy to be protecting your car with us - we love to see feedback like yours
Have a great day!
Jonathan
Lloyds Bank Insurance
Great insurance quickly set up.
The online system was easy to use and ìn a few minutes i had my quote and then set up my car insurance. Compared to my previous insurance company i can now log in to my account and make changes if i ever need to and can only say that i am very impressed with the whole process. I also made a considerble saving moving to Lloyds.
11 September 2026
Reply from Lloyds Bank Insurance
Hello Neil.
We love to see feedback like yours - thanks for letting us know
I'm pleased to hear you found setting up the policy nice and easy, with a great price!
Thanks for joining us this year!
Jonathan
Lloyds Bank Insurance
Reply from Lloyds Bank Insurance
Hello Paula.
We love to see feedback like yours - thanks for letting us know
I'm pleased to hear you found setting up the policy nice and easy, with a great price!
Have a great day!
Jonathan
Lloyds Bank Insurance
Quick and easy to fill in on the…
Quick and easy to fill in on the banking app done in no time 5 star
21 September 2026
Reply from Lloyds Bank Insurance
Hi Thomas,
We're so pleased to hear that you found the process quick and easy to complete using our banking app.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Well explained
Well explained what the policy would cover. Good price.Very easy to use site.
3 September 2026
Reply from Lloyds Bank Insurance
Hi Michael,
We're delighted to hear that our policy explanation was clear and that you found our website easy to use, along with our good pricing.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Bad renewal experience
I renewed online but you never process my renewal.I had to ring you up and had to go to your people to start a new car insurance.I was in cyprus at the time and if I would have been in the UK I would of cancelled it
10 September 2026
Reply from Lloyds Bank Insurance
Hello Kenneth,
I'm sorry to hear you had an issue with the policy not renewing.
I can see this has been resolved for you and I've sent you an email with some further information about your complaint.
We hope to hear back from you soon.
Thanks,
Jonathan
Lloyds Bank Insurance
Reply from Lloyds Bank Insurance
Hello Ronald,
We love to see feedback like yours - thanks for letting us know
I'm pleased to hear you found setting up the policy nice and easy, with a great price!
Have a great day!
Jonathan
Lloyds Bank Insurance
Reply from Lloyds Bank Insurance
Hello there,
We love to see feedback like yours - thanks for letting us know
I'm pleased to hear you found setting up the policy nice and easy, with a great price!
Have a great day!
Jonathan
Lloyds Bank Insurance
Home insurance.
The person I spoke to was polite helpful and friendly.
The price was very reasonable for buildings and contents insurance.
14 September 2026
Reply from Lloyds Bank Insurance
Hi Josephine,
We're delighted to hear that you found our colleague polite, helpful, and friendly. It's also great to know that you found the price for your buildings and contents insurance very reasonable.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
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