Lloyds Bank Insurance Reviews 

8,132
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the straightforward and quick user experience, finding the website easy to navigate for policy setup. Many people found the pricing competitive, offering good value and often beating previous quotes, making it an affordable choice. The staff are frequently commended for their helpfulness, knowledge, and patience, contributing to a positive overall service. However, some customers noted that renewal quotes were occasionally higher than expected or less competitive. A few people also felt the service was unsatisfactory, mentioning concerns with staff knowledge or handling of specific situations.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding competitive rates and good value... See more

User experience

Customers had positive experiences with user experience, finding the process simple, straightforward, and... See more

Service

Clients share positive opinions on service, often highlighting the straightforward and speedy process of... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Website

Reviewers mention positive feedback about the website, highlighting its clarity and ease of use for obtaining... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more

Company replied

Rated 5 out of 5 stars

It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more

Company replied

Rated 5 out of 5 stars

As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more

Company replied

Rated 5 out of 5 stars

Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it wa... See more

Company replied



Company details

  1. #49 of 137 best companies in Insurance company
  2. #19 of 68 best companies in Car and Motor Insurance Agency
  3. #8 of 50 best companies in Bank
  4. #17 of 44 best companies in Home Insurance Agency
  5. #46 of 53 best companies in Life Insurance Agency

About Lloyds Bank Insurance

Written by the company

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
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4.7

All reviews

(8,132)

3,308 reviews in the last 12 months

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Rated 5 out of 5 stars

Insurance Assured.

I am already with Lloyds Bank (current account and credit cards) so as my Insurance expires in August it made sense to bring it "in house" and the quote was lower anyway.

6 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We are so pleased to hear that our insurance quote was competitive and that you found it convenient to consolidate your services with us. We appreciate you choosing us for your insurance needs.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 4 out of 5 stars

Welcoming

Using our existing connection with the Bank, it was a welcoming and trouble free process.

20 June 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Keith,

We're delighted to hear that your existing connection with the Bank made the process welcoming and trouble-free for you. Thank you for sharing your positive experience.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

User friendly website

User friendly website, easy to navigate

7 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Rich,

We're so happy to hear you found our website user-friendly and easy to navigate. We appreciate your kind words.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 4 out of 5 stars

It was simple and straightforward…

It was simple and straightforward online.

17 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Rebecca,

Thanks for taking the time to leave us your review.

It's great to hear it was quick and easy to get your policy set up with us online.

Thanks for choosing us, and have a great day.

Rachel
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Found it easy to insure car with Lloyds…

Found it easy to insure car with Lloyds and saved money as well which is always a bonus and certainly swings my opinion when it comes to renewing policy

20 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Mr Coppola,

Thanks for leaving us your review.

We're glad to hear it was quick and easy to insure your car with Lloyds, and that you're happy with the price we've been able to offer.

Thanks for choosing us, and take care.

Rachel
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello, Lance.

Thanks for leaving such a great review!

I'm glad to see you found the service nice and easy!

Hope you have a great day.

Jonathan
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Changed vehicle

Verry quick servise

9 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello John,

Thanks for taking the time to leave us a review.

I'm really pleased to see that you're happy with the service!

Have a great day!

Jonathan
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Carol Jonas

Thank you for your review and positive feedback. We're glad you found the policy reasonably priced.

Regards

Shane - Lloyds Pet Insurance

Rated 5 out of 5 stars

Very competitive quote

Very competitive quote,website easy to use

10 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello there,

Thanks for leaving such a great review!

I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.

Hope you have a great day.

Jonathan
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

It was very easy to use the website

It was very easy to use the website. The price was reasonable and everyone was very helpful

9 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Maureen,

We're delighted to hear that you found our website straightforward to use and our pricing reasonable. It's wonderful to know that our team was helpful throughout your experience.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 4 out of 5 stars

Found it very to manage setting up my…

Found it very to manage setting up my Car Insurance

6 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Chris.

Thanks for leaving such a great review!

I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.

Hope you have a great day.

Jonathan
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Easy & quick

Easy & quick. Also liked the price.

30 June 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Karen,

Thanks for leaving such a great review!

I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.

Hope you have a great day!

Jasmin
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Quick and simple to renew

Easy to renew, just 60 seconds and very competitive price.

30 July 2025
Unprompted review
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Wendy,

We're so pleased to hear that you found the renewal process quick and our pricing competitive. Thank you for taking the time to share your positive experience with us.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Rated 4 out of 5 stars

I have put 4 stars because I got a…

I have put 4 stars because I got a cheaper quote through Confused.com then straight from Lloyds even though I bank with Lloyds. I think its a shame as a loyal customer for many years that the bank can't give the cheaper quote

4 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello there,

I'm sorry to see you haven't had a positive experience so far.

Our Car Insurance policies are administered and Underwritten by AXA Insurance UK Plc so have their own set of Underwriting Criteria.

Prices are based on the details you give on your quote but can vary between websites due to promotions or slightly different questions answered.

If you still need help or want to get in touch, head to our Help Hub at help.lloyds.insuremotor.co.uk/help/s/

Thanks,
Jasmin

Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Efficient and knowledgeable staff.

Efficient and knowledgeable staff.

17 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi David,

We're so pleased to hear that our team was efficient and knowledgeable. We truly appreciate your positive feedback and thank you for sharing your experience.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Brilliant policy

It was so very easy to renew or amend my policy,plus it gives excellent cover for a reasonable price,infact my policy cost me £6.06 less than last year brilliant! Many Thanks

17 July 2026
Unprompted review
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi there,

We love to see feedback like yours - thanks for letting us know.

I'm really pleased to see that the price compared to last year went down!

Thanks for choosing us again for this year!

Rasheed
Lloyds Bank Motor Insurance

Rated 4 out of 5 stars

Why would payment not accepted via AMEX…

Why would payment not accepted via AMEX ?

16 July 2026
Unprompted review
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi there,

Thanks for the feedback.

Although we accept Visa and Mastercard debit and credit cards, we do not accept AMEX.

Each company has unique payment criteria and it's best to check with the individual company directly.

Sorry for any inconvenience.

Rasheed
Lloyds Bank Car Insurance

Rated 5 out of 5 stars

It was good and easy to do it online…

It was good and easy to do it online the instructions are clear to understand and affordable price. Thanks so much..

5 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Josephine,

We're so pleased to hear that you found the online process good and easy, with clear instructions and an affordable price.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Pat

Thank you for taking the time to leave us a review.

We're really pleased to hear that it was an easy process when using out website!

We hope you have a lovely day.

Katie
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Easy to use website

16 July 2026
Unprompted review
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Michael,

We are pleased hear you found it easy to use our website.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

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