The team provided a brilliant service for my house move, despite really poor weather on the day. They were friendly and communicated clearly their approach at all stages. They took great care with eve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Home Removals Norwich and Cambridge. We also offer Professional storage, packaging, cleaning and clearance services We work throughout the UK, call us on 01603 661180
1 Broadsman Close, NR1 1WY, Norwich, United Kingdom
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ben,Reuben and Wayne made our latest(and hopefully our very last) move run so smoothly.From start to finish the whole experience was top class.Adam co-ordinating everything from our initial contact and enquiry,the guys arriving promptly,loading our possessions with care and going above and beyond when we arrived at our new property.Top Class all the way…10 🌟
Matt and Reuben were very professional, efficient and friendly. They got everything across to the new house promptly, including a piano, and with no breakages. They kept us informed throughout and were guided by us as to where to put boxes/each piece of furniture.
I used Loads 4 Less 10 years ago, was very happy with their service and yet again they've done a brilliant job. Thanks guys!!
Adam dealt with the initial booking, pricing and kept in touch leading up to removal date.
Ben and Gavin arrived on time, introduced themselves and took great care of my belongings.
A stress free service from start to finish. Excellent price and a professional service.
I would highly recommend Loads4less!
Friendly, polite, efficient and caring service.
Moving is stressful, but this is my third time using Loads4Less because it's less stressful.
The WhatsApp is really useful.
Thanks to all, very much.
Thanks to Matt and Wayne especially. A real credit to the company.
From the initial phone call 2 days ago with Adam to the removal of my bulky items today the whole experience has been amazing. Speedy, professional, friendly service, highly recommended.
DO NOT USE THIS COMPANY
They did not provide enough vans. Items were broken, damaged and worse left behind.They destroyed Antiques and refused to take any responsibility and then had the audacity to blame us for all the damage.
Terrible experience
Awesome service and super efficient. Will definitely use Loads4Less again. All the staff in the office and the two gentlemen who came with the van were friendly, helpful and I was happy to leave them to it. The least stressful moving experience I’ve had to date :-)
Very prompt service, removing 3 wood burners from a garden shed, the boys did well.
Carrier out the transfer speedily and efficiently. All stress free.
Matt, Ben, and Wayne did a fantastic job for a full house move including many boxes of books and a very heavy piano. They took great care and were highly efficient, as well as being friendly and helpful throughout. Huge thanks to Matt, Ben, and Wayne! Highly recommended.
Wayne was on time, took a lot of care of both properties when moving items (door covers and rugs used). Items carefully but quickly packed. Unpacking went well, again door protectors and rugs down. Helped with getting mattresses upstairs. Very pleasant
Absolutely amazing team, turned up when arranged, very professional and even when the problems arose which was nothing to do with them, they helped sorting everything out... I would recommend them to anybody thinking of moving.
I needed an awkward large piece of furniture removed from an upstairs bedroom. Aaron was pleasant to deal with in arranging the visit and on the day two cheerful men efficiently dealt with the removal. No damage.
Really great service and reasonable prices. Everything was very smooth and the customer service was excellent. I’d use them again 100%.
Excellent service; the lads were beyond helpful and so careful with our belongings, with an enjoyable amount of banter thrown in too which made what could have been a stressful day actually quite enjoyable! Will be recommending Loads4Less to all
The two guys were extra friendly and very helpful Nothing was too much trouble .
I was having to deal with a stressful situation and both times I used this company and everything was organised efficiently and friendly helpful staff right from Kate in the office and to the guys doing the moving, I used them a few days ago to take my sisters stuff from storage to her new flat and Liam was friendly, helpful and everything went smoothly
Matt and Wayne have made the move incredibly easy, quick, and actually enjoyable - great banter! The time flew by. Very methodological in their approach to the move which made the entire experience feel streamlined. Couple recommend enough and will definitely use again
Excellent service from start to finish very nice people to deal with highly recommend Thankyou

Reply from Loads4Less
An excellent company to have asked to help with our move.
Great communications from the start from quotation through to the day of moving.
A professional crew turned up they couldn't have been more friendly and polite taking pride in protecting and handling our items.
I would recommend them and will be calling upon there services again

Reply from Loads4Less
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.