Great experience with Locauto! Everything was smooth from start to finish. The pick-up at Alghero airport and the return at Cagliari airport went very quickly and effortlessly. The VW Polo was prac... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great experience with Locauto! Everything was smooth from start to finish. The pick-up at Alghero airport and the return at Cagliari airport went very quickly and effortlessly. The VW Polo was prac... See more
Company replied
Hello. Very good rent-a-car option. No deposit, quick procedure with debit card (no credit card required). Very fast pick up and return of the car. Car bigger than requested without any extra char... See more
Company replied
Great experience, everything went smoothly. We got a nearly new car with only 4,000 km on it. The only downside for us was the location of the Locauto office. Since we were staying in Alghero,... See more
Company replied
That is fact, isn't the cheapest version, BUT clear concept, correct and fast (renting out/ return) no concern after returne, etc.. Clear, simlpe, new cars...
Company replied
Presso l'ufficio Locauto Rent di Alghero Aeroporto Fertilia potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 079999241. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Regione Nuraghe Biancu, 07041, Alghero, Sassari / Sardegna, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service, new and clean cars, little paperwork. This is the second time I am using Locauto and both times it was a great experience.

Reply from Locauto Group - Alghero Aeroporto
I had a great experience with this company! I was honestly surprised when the agent at the airport offered me such a low price, especially since it included full insurance. Unlike many other rental companies, they didn’t require any security deposit, which made the whole process stress-free. Everything was smooth, professional, and straightforward from start to finish. I would definitely recommend this company and would happily rent from them again!

Reply from Locauto Group - Alghero Aeroporto
the car was in a very good condition - Fiat 600 Automatic, clean. The check in / check out procedure was very good.
The pickup point / check out point in right in front of the airport- 50m.

Reply from Locauto Group - Alghero Aeroporto
Everything was without problems!!! If you check in in advance via the internet, you don't stand in line at the window at the airport and go straight to get the keys to the car. The cars are new, the size we had was exactly as requested. The handover and return were quick, without any problems. I am extremely satisfied, I can recommend it. Next time we will turn to Locauto again.

Reply from Locauto Group - Alghero Aeroporto
From the very first interaction with the front office to the car they gave us ( btw they upgraded it) everything was just perfect, clean, smooth and quick! I will definitely rent again with Locauto and also promote the company in any ways!

Reply from Locauto Group - Alghero Aeroporto
Procedure at the airport long but easy. Staff are kind. Car was great. Return process easy. No complaints!

Reply from Locauto Group - Alghero Aeroporto
Very good experience ! The car almost new!The car can be better cleaned prior to arrival, this is only” suggestion “.

Reply from Locauto Group - Alghero Aeroporto
Great service, easy to pickup and return the car. We got a nice hybrid car with very low fuel consumption. Booked it with Debit cart and no Deposit! that was a big plus

Reply from Locauto Group - Alghero Aeroporto
Although we encountered some delays in the begining due to system issues everything else was ok.
Car was good, better that the one I had chosen. Took the full cover damage since it was 25 euros more than the half one. Price seems a bit higher but it removes all your headcheas afterwards. Check out was smooth, only 5 minutes.

Reply from Locauto Group - Alghero Aeroporto

Reply from Locauto Group - Alghero Aeroporto
Lady at the airport service desk was quite professional and guy when we took over the car was also professional and detailed. And car was brand new

Reply from Locauto Group - Alghero Aeroporto
Have used Locauto multiple times and always it was pleasure doing business with Locauto. Cars were brand new, clean and well maintained. Staff was very helpful. Card deposit policy should be the market standard. All in all - very good experience.

Reply from Locauto Group - Alghero Aeroporto
Staff wos helpful we got brand new car wos clean and ready for us Miss Agnieszka did ur reservation in advance with no deposit and upfront cost ni hiding costs

Reply from Locauto Group - Alghero Aeroporto
Hello. Very good rent-a-car option. No deposit, quick procedure with debit card (no credit card required).
Very fast pick up and return of the car. Car bigger than requested without any extra charge, brand new, just 2500 km driven before our pick up.
Adam

Reply from Locauto Group - Alghero Aeroporto
Everything was perfect - from the booking, through the car rental and the paperwork.

Reply from Locauto Group - Alghero Aeroporto
It was a good and reliable car. But organisation to collect and return car requires much more attention and a much better service. The car was clean inside but dirty on the outside and between the doors. Not to be expected from a rental company for a car on which I paid a premium price. Service at this point of collection and delivery at Alghero airport can definitely be improved to make the customer service be of the mininmum expected standard.

Reply from Locauto Group - Alghero Aeroporto
The car was clean, the instructions were clear and simple, it was very easy to book and overall perfect experience

Reply from Locauto Group - Alghero Aeroporto
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.