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Locauto Group - Alghero Aeroporto Reviews 

4,237
TrustScore 5 out of 5

4.8

Regione Nuraghe Biancu, 07041 Alghero, Sassari / Sardegna, IT


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Rated 5 out of 5 stars

Great experience with Locauto! ​Everything was smooth from start to finish. The pick-up at Alghero airport and the return at Cagliari airport went very quickly and effortlessly. The VW Polo was prac... See more

Company replied

Rated 5 out of 5 stars

Hello. Very good rent-a-car option. No deposit, quick procedure with debit card (no credit card required). Very fast pick up and return of the car. Car bigger than requested without any extra char... See more

Company replied

Rated 5 out of 5 stars

Great experience, everything went smoothly. We got a nearly new car with only 4,000 km on it. The only downside for us was the location of the Locauto office. Since we were staying in Alghero,... See more

Company replied

Rated 5 out of 5 stars

That is fact, isn't the cheapest version, BUT clear concept, correct and fast (renting out/ return) no concern after returne, etc.. Clear, simlpe, new cars...

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Alghero Aeroporto Fertilia potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 079999241. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Regione Nuraghe Biancu, 07041, Alghero, Sassari / Sardegna, Italy

  • +39 079999241
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4.8

Excellent

TrustScore 5 out of 5

4k reviews

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4.8

All reviews

(4,237)

60,439 reviews in the last 12 months

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Rated 5 out of 5 stars

New car

New car, friendly staff
Only bad news it s if u have under 25 yo you have to pay 150€ extra for car
In rest all good

20 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

very good

very good prices

11 July 2026
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Reply from Locauto Group - Alghero Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Perfect support

Perfect support, service and staff

15 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Excellent service in Sardinia

Excellent service in Sardinia. Debit card is allowed for deposit. Car - brand new. The pickup and drop-off very well organized and neat. Price was ok, but competitors had even higher for this high season time

14 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Nice and friendly employees

Nice and friendly employees. Cars in good condition. Fair price. Thank you, we‘ll rent again.

14 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Highly recommended

The woman at the counter was extremely helpful and explained everything perfectly, no hidden costs or extra conditions. Car was brand new. 10/10 experience.

19 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Everything was ok

20 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 3 out of 5 stars

Our vehicle was not available when we…

Our vehicle was not available when we arrived at the airport at 15:00. We were told that our reservation wasn't until 16:00. At 16:00 we were told our vehicle was not available and no other vehicles in our class were available. The reservation was made a full month in advance. We had to meet the renters of our villa and were forced to take a smaller car, drive to our villa, then drive back to the airport three hours later to pick up our originally reserved vehicle. All told it cost us 4 - 6 hours or time, stress and distraction on the first day of our vacation.

19 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Dear Michael,thank you for sharing your feedback. We are truly sorry to hear about your recent experience and that you left feeling dissatisfied with our service.
Please do not hesitate to get in touch with our Customer Service at the following link:https://portale.locautorent.com/websitecs/cs-home.aspx
We hope to welcome you back in the future to provide a much better experience.
Chiara

Rated 5 out of 5 stars

The car was SUV

The car was SUV, free upgrade. Perfect service. Friendly staff. No deposit required, probably the best car-hire service in Alghero airport.

12 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Quick and efficient.

After the online check in, the rental process was quick and efficient. I got a new car witj 3000km, Great. The giving back time was 2 mins. Perfect. I offer this car rental company.

18 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Super Service

Hi, quick pick up, superb Communication, easy drop off, very nice people at the desk and also at the pick up car office.

19 July 2026
Locauto Group - Alghero Aeroporto logo

Reply from Locauto Group - Alghero Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

The experience to rent a car for the…

The experience to rent a car for the first time was great the car was new we were the second drive. Just one thing in the site is not very clear that to add the second drive cost 10 euros per day.
I Recommend Locauto. Great days in Sardinia and to rent a car made possible and comfortable to discovery many places. Thank you Locauto. I cannot wait for next summer.

19 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 1 out of 5 stars

I am truly disappointed and feel…

I am truly disappointed and feel cheated because of false information i got from Locauto employees when i reported accident on my car.Also,car was dirty when i picked it up.

17 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Hello Milan, thank you for sharing your experience with Locauto. We have forwarded your request to the insurance department, if you need support our Customer Service can assist you at the link https://portale.locautorent.com/websitecs/cs-home.aspx
Sara

Rated 5 out of 5 stars

Wonderful

Wonderful, they are very kind and the car was very good☺️

17 July 2026
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Reply from Locauto Group - Alghero Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

I liked the easy way to pick up the…

I liked the easy way to pick up the car, the car was new, very nice car, and the way the hand over was done, easy and quick. Everithing was perfect.
You are the Best.

9 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 3 out of 5 stars

Misled at car pickup

I was told by the agent, on pickup, that if I pay 70 euros more I will get a bigger class + no gas fill on return.
I booked a Fiat Panda and I got an Opel Corsa... For a man of 1.87cm height it was not a pleasant experience.

14 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Dear Stefan,thank you for sharing your feedback. Thank you for sharing your feedback. We sincerely apologize for any misunderstanding and discomfort you experienced.

While the Opel Corsa is indeed a category upgrade compared to the Fiat Panda, we understand that comfort is subjective. Please know that our team is always available at pickup to assist with any issues or to arrange a vehicle change if the assigned car does not meet your personal needs.

We hope to welcome you back soon to demonstrate the true value of our service and provide you with a much better experience.
Elisa

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