We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more
Company replied

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We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more
Company replied
I have been there with the Hertz Avis etc. discount rates but as those are franchised quality of service varies... a lot...with Locauto in Olbia and this year in Bari it was perfection from start to f... See more
Company replied
Everything was fine overall. The car was new. A big plus was the possibility of returning the car outside office hours and the convenient parking location near the airport. The downside was the... See more
Company replied
Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licenc... See more
Company replied
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy

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Everything was perfect. Check in and check out without any problems.

Reply from Locauto Group - Bari Aeroporto
Very easy and quick pick up. Not pushing any extra insurance. I would definitely recommend.

Reply from Locauto Group - Bari Aeroporto
Easy procedure to rent the car, friendly staff, car in very good condition

Reply from Locauto Group - Bari Aeroporto
Nice customer friendly staff. Quick pick up and return. Clean car

Reply from Locauto Group - Bari Aeroporto
Good pick-up and return location.
Smooth pick-up and return administration.
We didn't get the car brand I had chosen, but the car still met my expectations.

Reply from Locauto Group - Bari Aeroporto
Vehicle was almost new with only 1800km on it. Fully equipped and clean. Had no issues throughout the 10 days we had the car.
Staff were nice and very easy to deal with. Plus both times each person spoke perfect English.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Really good. Lovely staff, very helpful and the car was pristine and just what we ordered. The reservation process, as well as pick up and drop off were very efficient.

Reply from Locauto Group - Bari Aeroporto
Everything went smoothly and what we had agreed on was implemented. On the whole an easy and comfortable process

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Good car, no problems, courteus and efficient at the beginning and at the end of the rental.

Reply from Locauto Group - Bari Aeroporto
I was highly impressed by the customer service. The staff members were incredibly fast, efficient, and professional. The pickup and drop-off processes were seamless. However, I was very disappointed with the cleanliness of the car. The interior was dirty, featuring hair on the seats and greasy stains on the steering wheel and display. I actually had to buy a degreaser and a microfiber cloth from a nearby shop to clean it myself before driving. I would rate the staff 5 stars, but the vehicle prep needs serious attention.

Reply from Locauto Group - Bari Aeroporto
There were no problems with the rental. The car worked. There was a slight uncertainty that I received the car with 15 surface damages, I was thinking of a more spared piece.

Reply from Locauto Group - Bari Aeroporto
We made changes at the desk with ease. The reception was great, the car was great! No issues and save a couple of Euro with my change. Thank you

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Great and fast service, reliable engine, but the car struggled on Puglia's rough roads. The interior had an unpleasant odour and was not in the best condition.

Reply from Locauto Group - Bari Aeroporto
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