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Locauto Group - Bari Aeroporto Reviews 9,856

TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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Rated 5 out of 5 stars

The first time I used their services in Sardinia, they gave me a brand-new car with 30km on the clock. Flawless experience. Thank you, Agneese. The second time, in Bari, I also got a very new Jeep... See more

Company replied

Rated 5 out of 5 stars

we had a great experience with this rental company. Although we didn't get the exact car we booked , the car we were given was even better! In Great condition and drove beautifully. Staff were all fri... See more

Company replied

Rated 5 out of 5 stars

Great service, convenient pick up and drop-off. The staff was polite and helpful. Car was clean and the model was as described. The pickup/drop-off process was fast and efficient. We did reservation... See more

Company replied

Rated 5 out of 5 stars

Very smooth process. No queues at pick up or drop off. Paperwork very quick and no enormous deposit required. Car provided new, clean, efficient and slightly larger than booked. Staff pleasant and gre... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

10k reviews

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Rated 5 out of 5 stars

Used LocAuto twice, 10/10

The first time I used their services in Sardinia, they gave me a brand-new car with 30km on the clock. Flawless experience. Thank you, Agneese.
The second time, in Bari, I also got a very new Jeep vehicle.
They have a bit higher prices than others, but read the reviews, and you'll understand why.
I always take "No worry insurance" and a positive vacation is guaranteed.
Looking forward to the Sicily trip now :)

23 June 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Great service

Great service, convenient pick up and drop-off. The staff was polite and helpful. Car was clean and the model was as described.
The pickup/drop-off process was fast and efficient. We did reservation and insurance purchase via Booking. Thank you and recommendations.

23 June 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 4 out of 5 stars

Can improve the small details like baby…

Can improve the small details like baby seats - it was not in a best shape.

22 June 2026
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Reply from Locauto Group - Bari Aeroporto

Hello Yanislav, thank you for renting with Locauto and sharing your feedback!
We really appreciate it as it helps to build a stronger customer experience!

Anna

Rated 5 out of 5 stars

Excelent LOCAUTO

We are using deferent rent cars , but with Locauto in Italy -1st. time ( Bari) in our last 8 years in different countries it was TOP rent.

29 June 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

we had a great experience with this…

we had a great experience with this rental company. Although we didn't get the exact car we booked , the car we were given was even better! In Great condition and drove beautifully. Staff were all friendly and helpful , and as we purchased their dont worry package , we literally had no worries on returning the car!

26 June 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 3 out of 5 stars

Experience

First of all, thank you for helping us with the car rental. We truly appreciate it, and the vehicle itself was excellent—modern, clean, and in great condition. I would definitely recommend your company because you have very good, new cars.

However, I would also like to share some constructive feedback. I strongly recommend improving your customer service. Your staff should be calmer, more patient, and friendlier when speaking with tourists. Many visitors are unfamiliar with local procedures, so taking a few extra minutes to explain the vehicle, its features, and the rental process would make a huge difference.

I also believe the additional costs and fees should be reviewed, as they are extremely expensive and can come as quite a shock to customers.

Overall, the quality of your vehicles is excellent, but the way customers are treated needs significant improvement. A more welcoming, respectful, and professional attitude would make the entire experience match the quality of the cars you provide.

28 June 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Karla,thank you for sharing your experience.
We are glad that you appreciated our car. Thank you for your suggestions; please note that our goal is always to offer a warm welcome to every customer. We apologize if we did not meet your expectations this time, and we will share your feedback with the relevant department to improve our service. We hope to welcome you back for a much better experience next time.
Chiara

Rated 5 out of 5 stars

The pick up was very fast

The pick up was very fast, the car was clean and also in good shape. Everything went very well.

The price it was not the cheapest but it worth to do not have problems during a trip.

22 June 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

The car pickup and return process was…

The car pickup and return process was very quick. Also, when I requested a cleaned vehicle, the originally assigned car was replaced with another one.

29 June 2026
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Reply from Locauto Group - Bari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

The cars are always in excellent…

The cars are always in excellent condition, and the pickup process is quick and hassle-free. That’s why I always choose Locauto Group over the other major rental companies. I’ve rented from them several times and have never had any issues. Highly recommended!

21 June 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Easy pick-up and drop off

Easy pick-up and drop off, good communication, and no credit card needed. Great experience overall.

24 June 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Italy Bari

New car, good price, easy to book, funny deposit.

3 June 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Service desk was quick and prompt, collect of car went smoothly. Car had been valeted and was is good order. Not rushed by staff on collection, encouraged to look around car and take pictures. Would def use again thank you

21 June 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 4 out of 5 stars

front desk service are so nice

front desk service are so nice、greatful and helpful.
when I pick my car is fully functional, but the right rear door was dented from the collision, that feel not so good,even I bought a Don't Worry package, i didn't care everything.

20 June 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Hung Chuan,thank you for sharing your experience.
We are glad that you enjoyed our friendly staff.
We apologize for the condition of the car, we will share your feedback with the relevant department to improve our service.
We look forward to wlcome you back in the future.
Chiara

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