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Locauto Group - Bari Aeroporto Reviews 

10,578
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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Rated 5 out of 5 stars

We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more

Company replied

Rated 5 out of 5 stars

I have been there with the Hertz Avis etc. discount rates but as those are franchised quality of service varies... a lot...with Locauto in Olbia and this year in Bari it was perfection from start to f... See more

Company replied

Rated 5 out of 5 stars

Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licenc... See more

Company replied

Rated 3 out of 5 stars

We've got a car with 8 existing damages. Suspension on a car with 35k km mileage was awfull. The car could be cleaner. It didn't smell bad, but it smelled strange, on bleach. Typical experience in It... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11k reviews

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4.7

All reviews

(10,578)

62,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy handling

We we‘re to Early because of a rescheduling of our flight. It was no problem. We could change and get a car. Submission even easier.

9 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Very good experience

Very good experience. The car was good and the price was ok because it is high season.
I ask to stay one more day and they could manage

8 August 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Great experience

Everything ok!

1 August 2026
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Reply from Locauto Group - Bari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Everything was great from pick-up to…

Everything was great from pick-up to drop-off. The car was new. It was great that it had android auto and carplay, which is very convenient because I can use my navigation.

8 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Grate

Grate! Gratie!

31 July 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service, all went well. Recommended.

6 August 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Access is easy & Transaction is rapid

Access is easy. Rapid. Quality of cars.

7 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Hassle free car hire

Great service
And everything easy and hassle free

6 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 3 out of 5 stars

I rented a car from enterprise for 16…

I rented a car from enterprise for 16 days, the price was not cheap but ok. The processing at Bari Airport was done by Locauto, what we did not knew before. The staff at Bari Airport was friendly, the rental process was easy and fast. Unfortunately we got an older Fiat, which broke down some days later due to mechanical failure..we had to call the road assistance which towed the car...on the next day we traveled back to Bari Airport to get a new car without hesitation. Fortunately the new car was quite new and modern and the rest of our vacation was without car problems. In my opinion it is not longer up to date to use older cars ,which are endangered to have serious technical issues. The return process at Bari Airport was easy and fast.

6 August 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Stefan,thank you for taking the time to share your feedback regarding your recent rental experience at Bari Airport.
We are glad to hear that you found our local team friendly, and that both the pick-up and drop-off processes were fast and easy. However, we are sincerely sorry for the mechanical failure you experienced with the first vehicle and for the disruption it caused to your trip.
Please rest assured that all vehicles in our fleet undergo rigorous routine maintenance and safety inspections before every rental. Unfortunately, certain mechanical components can fail suddenly and unpredictably during operation, despite thorough preventative checks.
We are pleased that our team at Bari Airport was able to provide you with a replacement vehicle promptly so you could continue your vacation without further issues. Nevertheless, we fully understand your frustration and have shared your comments with our fleet management team to help us continuously monitor and improve vehicle quality.
We truly appreciate your understanding and hope to have the opportunity to welcome you back for a completely seamless experience in the future.
Elisa

Rated 5 out of 5 stars

Excellent!

Everything went smoothly, from picking up the car to returning it. Highly recommended!

6 August 2026
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Reply from Locauto Group - Bari Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Make renting a car easy

Easy procedure to rent the car, friendly staff, car in very good condition

5 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Nice customer friendly staff

Nice customer friendly staff. Quick pick up and return. Clean car

29 July 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

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