Locauto Group - Bari Aeroporto Reviews 

Experience was good at the airport team to get the car.
Just the car given to us wasn’t clean specially the wind screen and it was very dirty, so only as customers we would be happy to get a clean car at the time of renting.

We rented a car for four days in Bari, Italy. We made the booking through the website, which was quick, clear, and easy to use.

However, I created an account afterwards and, despite several attempts, I was unable to link my existing booking to it, even with the help of the company’s assistant.

The car pick-up itself was done in person and went completely smoothly. The car was very good, and we had no issues with it.

Returning the car was also hassle-free and very quick.

Excellent, everything went smooth and easy.

Quick pickup and drop out. Car was clean and in good condition.

Hired a car in bari and drove to Sicily. The car was excellent. Smooth ride. Picking up the car was easy but had to wait for reserved time, no problem. Returning car in Sicily was no hassle after initial check of condition and inside/out. Would rent again for sure. Great experience.

Came out of the arrivals to find huge queues at other rental desks! At Locauto I had to wait 2 minutes. The staff were polite, friendly and efficient. Car was clean and almost new and drop-off completely stress-free.
Would fully recommend. Might cost a few pounds more than than some, but for the lack of hassle is it worth it?

Fast car pick up and return. We had a small Fiat Panda that had been driven for little over 42000 km. No issues. Would recommend!

Service was great and car was very good. Pick up and drop off were very easy. Would definitely recommend

Booking was easy and had everything on English and Italian.
The car was great... brand new and was perfect size for our needs.
Service was good and staff helpful.

Easy booking and well managed collection delivered by friendly staff

I can confidently say that this rental company is one of the most reliable in Italy. The car rental process was smooth, the car was good and fairly new (a VW T-Roc), and there were no issues during the return—no scams at all.However, you really need to pay attention to the fuel. Their claimed 'full tank' isn't actually completely full, even though the electronic fuel gauge shows it is. After driving just a few kilometers, the fuel gauge bars start to drop. In this way, the company trickily tries to gain extra fuel. They give you a car with a supposedly full tank, but you return it to them with a genuinely full tank. That’s a profit of at least 10 liters from every customer. Not a bad business model, right? :)

The staff was very helpful, the booking process simple, and the car we got was new and in a great condition. Great experience, I will surely use Locauto again!

A good experience with the personnel. No extra costs. Everything ok.

Quick easy pickup and return, no hard sell.car clean and tidy.Always excellent

Was easy to work with and accept debit card

Disappointing and worrying experience

The cars were relatively new and appeared clean, but the basic safety checks were extremely concerning.

Our first car had a visibly bulging/damaged tyre which was already present when we collected it. It then took around a day of trying to contact Locauto before the issue was resolved and the vehicle was replaced.

The replacement car then showed a tyre-pressure warning and later a “Check Low Beam Headlights” warning, with one headlight not working properly. Driving at night on Italian motorways with a headlight fault was genuinely frightening. When I raised this with Locauto staff, the issue was simply dismissed.

I appreciate rental cars are heavily used, but tyres, tyre pressures and headlights are basic safety essentials and should be checked before vehicles are handed over.

Unfortunately, after safety-related issues with two separate vehicles, I would not rent with Locauto again.

We were very happy with the car rental service. The whole process was smooth and easy, and the staff were very professional and honest. We especially appreciated that no deposit was required. Everything was handled correctly and transparently. Highly recommended!

Easy and quick process. Good car and Service. Though, the digital platforms like website and app have huge potential for improvement.