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Locauto Group - Bari Stazione Centrale Reviews 

2,024
TrustScore 4.5 out of 5

4.7

Piazza Aldo Moro snc, 70121 Bari, Puglia, IT


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Rated 5 out of 5 stars

Excellent customer service from start to finish. I personally had the pleasure to interact with Vincenzo who was very friendly, professional, and helpful (thank you Vic!). He made the car rental proce... See more

Company replied

Rated 5 out of 5 stars

5 stars ⭐⭐⭐⭐⭐ We had a great experience with Locauto in Bari. The whole rental process was smooth and straightforward, and the staff was helpful and professional. The car was excellent, clean... See more

Company replied

Rated 5 out of 5 stars

I had no problem at all with booking a car for the same day. No deposit, no credit card required for the full insurance package. Returning the car was also very easy at the designated location but i h... See more

Company replied

Rated 5 out of 5 stars

Car was perfect. Staff in Bari office is efficient, instructions for the check-out week-end clear, and received in our native language ! A plus would be to receive a notification from Locauto when th... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,024)

58,069 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick service

Quick service. Pleasant and clean car. Discussion insurance. Full inclusive package does not include own risk in case of theft. One cannot call this full package.

29 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

Dear Maria,thank you for your feedback. We are pleased to hear that you enjoyed our quick service and found the car clean and pleasant.
Regarding your comment about the insurance, we understand how the term "full package" can lead to confusion when an excess still applies. We would like to clarify that in the car rental industry, insurance coverage is strictly tied to regional risk assessments.To balance this risk, the theft excess (own risk) cannot be completely removed, but it is halved (reduced by 50%) to offer the maximum protection possible under local regulations.
We always strive for transparency, and we appreciate your input as it helps us improve how we communicate these regional insurance limitations to our guests. We hope to welcome you back soon for an even better experience.
Elisa

Rated 3 out of 5 stars

Bit disappointed on how dirty the car…

Bit disappointed on how dirty the car was☹️
Really difficult to find the drop off in the city (Bari)
Good response time to messages and whatsApp

24 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

Dear Terence,thank you for sharing your experiene.
We apologize for the issues you experienced during your rental, but we are very glad that our staff was helpful via WhatsApp messages.Regarding the cleanliness, we will share your feeback with our relevant department to improve our service.
We hope to welcome you back for a better experience.
Chiara

Rated 5 out of 5 stars

A reliablecompany that I can highly recommend.

Everything went quickly and smoothly. I can only recommend

29 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Great service,for recomendation

Great service,for recomendation. I will use them again next time.

29 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Better than at the airport

We made a good call of not taking the rental at the airport. The queues there were huge. Instead we rode to the central train station in Bari and took the car there. No queue at all, attentive staff, fast processing.

There isn't really a nice pickup point - they drive the car to you and stop on a street (with traffic) about 100m away from the office (so if any disputes at pickup had occurred, it would have been a bit weird).

The return is self-service and even further from the office (about a 8min walk from train station) - by parking the car in the parking lot, and dropping the key in a box. I had a hard time finding the box though as they are multiple staircases that lead outside and only one of them reaches the parking lot office with the box (doing that with the baggages and in the heat wasn't super nice experience).

But overall it was positive - the car was fine, processing was fine.

22 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this car rental company. Everything was perfect from start to finish. The staff were extremely friendly, professional, and helpful, making the entire process smooth and stress-free. The car was clean, well-maintained, and in excellent condition. The overall service exceeded my expectations, and I couldn't have asked for a better experience. I highly recommend this company to anyone looking for reliable and high-quality car rental service. Thank you!

23 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Everything was great

The process was easygoing, the people were nice and helpful.

27 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

I recommend!

Very helpful staff. Everything was clear and simple. I recommend!

27 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Quick and efficient process

Quick and efficient process, both pick-up and drop-off. Car was new and clean, staff were friendly and easily accommodated us without booking in advance.

12 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

We made a last minute reservation with…

We made a last minute reservation with Locauto Group and they were very professional and efficient. The service was great and the car was in great condition. The contract also detailed all the scratches the car had which was very beneficial.

10 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 4 out of 5 stars

Everything was as it was supposed to be…

Everything was as it was supposed to be with no problems or delays. Very smooth and helpful. I got a very good deal. There was absolutely no hassle.

22 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

Dear Fred,thank you for sharing your experience.
We are glad that you appreciated our service and we hope to welcome you back with an even better experience.
Chiara

Rated 5 out of 5 stars

Car instruction would be nice

We used the Panda for most of our 3 week trip, and it was the perfect car for getting us everywhere we wanted to go in Puglia. It would have been helpful for Locauto to familiarize me as to where some of the controls were. For reverse, you have to pull up on the shifter boot, and the window controls are on the center console rather than on the door. Relatively simple to figure out, but it would have been nice nevertheless.

20 June 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Nice cars

Nice cars, cheaper than more of the companies.

7 June 2026
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Reply from Locauto Group - Bari Stazione Centrale

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

I am pleased with the service

I am pleased with the service. The car was as expected, the service fast and professional.

23 June 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thank you for the great review! Stefania

Rated 5 out of 5 stars

fast pick up and return

fast pick up and return, no complications, no hiden expenses

14 June 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

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