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Locauto Group - Bari Stazione Centrale Reviews 

2,024
TrustScore 4.5 out of 5

4.7

Piazza Aldo Moro snc, 70121 Bari, Puglia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service from start to finish. I personally had the pleasure to interact with Vincenzo who was very friendly, professional, and helpful (thank you Vic!). He made the car rental proce... See more

Company replied

Rated 5 out of 5 stars

5 stars ⭐⭐⭐⭐⭐ We had a great experience with Locauto in Bari. The whole rental process was smooth and straightforward, and the staff was helpful and professional. The car was excellent, clean... See more

Company replied

Rated 5 out of 5 stars

I had no problem at all with booking a car for the same day. No deposit, no credit card required for the full insurance package. Returning the car was also very easy at the designated location but i h... See more

Company replied

Rated 5 out of 5 stars

Car was perfect. Staff in Bari office is efficient, instructions for the check-out week-end clear, and received in our native language ! A plus would be to receive a notification from Locauto when th... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,024)

57,830 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and fast

Professional approach and fast renting procedure. Convenient return of the car to the parking lot in the late hours.

8 May 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Fast and professional

Very impressed with the staff at this location. They were helpful and efficient, making the pick-up and drop-off very easy. Will definitely use them again.

5 May 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for leaving us a positive review! See you soon, Enrico

Rated 4 out of 5 stars

I picked up the car from the Locauto…

I picked up the car from the Locauto office near Bari Central Station. The office was easy to find, the staff was friendly and professional, and thanks to the online Smart Check-in, the whole document process was very fast and convenient.

The car itself was excellent and clean. However, later in the evening I noticed that one of the headlights was not working. I believe this is something the company should check before handing over the vehicle to customers.

Returning the car was also very convenient. I appreciated the 24/7 return option... you simply leave the car in the designated parking area and drop the keys into the metal box near the office. Very practical for early or late returns.

One thing that could be explained better is the parking procedure when returning the car. Nobody informed me that I needed to take a ticket from the machine when entering the private parking area. There is also another unguarded parking lot nearby, so I lost some time trying to understand where exactly I should park.

Despite these small issues, everything worked out fine and overall I had a positive experience with Locauto in Bari.

4 May 2026
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Reply from Locauto Group - Bari Stazione Centrale

Dear Miloslav,thank you for taking the time to write this kind review.We are delighted that you appreciated every aspect of our service. Thank you for using our Smart Check-in; we are glad it saved you time. We sincerely apologize for the inconvenience with the headlight, as your safety is our top priority. We will review this with the relevant department to improve our vehicle inspections. Regarding the return instructions, we are sorry for the lack of clarity. We understand how stressful it is to find your way without clear information. We will work with our office to improve the directions for returning the car.We hope to welcome you back with an even better experience.Chiara

Rated 5 out of 5 stars

It was ok

I didn't have any problem

13 April 2026
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Reply from Locauto Group - Bari Stazione Centrale

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 4 out of 5 stars

Just one inconvenience

Everything went well, with just one inconvenience — according to my reservation, they did not have a child seat of the booked size.

4 May 2026
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Reply from Locauto Group - Bari Stazione Centrale

Dear Gelmis,thank you for your feedback.We are glad that everything went well.We sincerely apologize for the inconvenience regarding the child seat. We strive to meet all our customers' requirements, especially when it comes to family safety. We have shared your report with our local team to prevent this from happening again.We hope to welcome you back soon for a much smoother journey.Chiara

Rated 5 out of 5 stars

Nice staff

Nice staff. Everything ok! Easy to pick up and to drop.
No deposit.

26 April 2026
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Reply from Locauto Group - Bari Stazione Centrale

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

The rental went very smoothly

The rental went very smoothly. Car was brand new, easy pickup and drop off was even easier. They put us at ease, speaking a very good english. I recommend without any doubt.

5 May 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

All good!

Everything went smoothly.

2 May 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! The guys at the office were nice and the car itself was great.

19 April 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Everything was perfect

Very nice staff, clean car, no problem with leaving the car after the rental on private parking in Bari.

23 April 2026
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Reply from Locauto Group - Bari Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Excellent service!

23 April 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Great experience with Locauto Group…

Great experience with Locauto Group service! The vehicle was clean, well-maintained, and ready on time. The staff was friendly, professional, and made the whole process quick and easy. Prices were fair with no hidden fees. I would definitely use their service again and highly recommend them to anyone looking for reliable transportation.

26 April 2026
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Reply from Locauto Group - Bari Stazione Centrale

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Good service and car

Davide helped us very well. The car was good, and the price we paid for the renting as well.

26 April 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

The car was clean and new

The car was clean and new. The process of renting and returning was easy. The staff was super friendly.

28 April 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Totally recommendable!

The customer service was fast and accurate, the prices for the car and for the insurance were great, and finally - I received a brand new car. Locauto are great choice, you won’t regret it!

28 April 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

Customer's orientated staff.

Customer's orientated staff.

20 April 2026
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Reply from Locauto Group - Bari Stazione Centrale

Hello Gegus, thank you for sharing your feedback about your experience in Bari Train Station.
We are happy to read that our staff has been great, the custome satisfaction is our priority and we are 100% committed to it! We hope to have you back as a customer!

Anna

Rated 5 out of 5 stars

Recommended

I had a very positive experience with this car rental company in Bari. The service really stood out—the team was polite, efficient, and very easy to communicate with. Everything was handled quickly and accurately, which made the whole process stress-free.

What I appreciated most were the transparent terms and conditions—no hidden fees or surprises, everything was clearly explained in advance. The pick-up and return process was smooth, well-organized, and took very little time.

A big plus is that you can pay with a debit card and there’s no deposit required, which makes things even more convenient and accessible.

The cars themselves offer good value for money—decent, well-maintained, and perfectly suitable for a comfortable trip. Overall, a reliable and professional service that I would definitely use again and recommend to others.
Bravi ragazzi! :)

25 April 2026
Unprompted review
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

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