Excellent customer service from start to finish. I personally had the pleasure to interact with Vincenzo who was very friendly, professional, and helpful (thank you Vic!). He made the car rental proce... See more
Company replied

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Excellent customer service from start to finish. I personally had the pleasure to interact with Vincenzo who was very friendly, professional, and helpful (thank you Vic!). He made the car rental proce... See more
Company replied
5 stars ⭐⭐⭐⭐⭐ We had a great experience with Locauto in Bari. The whole rental process was smooth and straightforward, and the staff was helpful and professional. The car was excellent, clean... See more
Company replied
I had no problem at all with booking a car for the same day. No deposit, no credit card required for the full insurance package. Returning the car was also very easy at the designated location but i h... See more
Company replied
Car was perfect. Staff in Bari office is efficient, instructions for the check-out week-end clear, and received in our native language ! A plus would be to receive a notification from Locauto when th... See more
Company replied
Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.
Piazza Aldo Moro snc, 70121, Bari, Puglia, Italy

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Everything works well. Pick-up of the car on the street with busy traffic could be a little bit stressfull for less experienced driver.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
Car excellent... no problems at all, since first moment all rental process was transparent. Great personal...

Reply from Locauto Group - Bari Stazione Centrale
I have made a reservation before the day and then it was very easy and fast to take our car.
Only one thing I can say that was not alright-they didn’t explain us exactly how to recharge the fuel.

Reply from Locauto Group - Bari Stazione Centrale
Booking on internet appears seamless. We booked in their office in Bari centrale, efficient and friendly. The car was new. Not properly prepared (not full tank, a bit dusty), but acceptable since we could return with the same level. The return was swift, easy and efficient.

Reply from Locauto Group - Bari Stazione Centrale
⭐ Review for Locauto Group – Bari Stazione Centrale
I recently rented a car from Locauto Group – Bari Stazione Centrale, and the whole experience was excellent. The service was truly impressive. The employee who assisted us was extremely kind, professional, and took the time to explain everything.
The car itself was in good condition, very clean, and ran smoothly throughout the entire day. We rented it for 1 day and everything went flawlessly — no issues, no surprises.
We are satisfied and strongly recommend Locauto Group to anyone looking for reliable service and well‑maintained cars in Bari.

Reply from Locauto Group - Bari Stazione Centrale
Micky and Thomas Bari train station are the ultimate team, and very pleasant. Though not sure what they talked about in italian, but didn't mind:D

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
Very smooth and professional experience with Locauto in Bari 🙂
The pickup process was fast and clear, the car was in very good condition and the return at the airport was easy and stress-free — which is honestly one of the most important things when travelling with family and children.
As I’m comfortable driving manual transmission cars, the team provided us a brand new fully equipped Opel Corsa, which made the whole Puglia road trip even more enjoyable 😊🚗
No hidden surprises, good organization and overall a very relaxed rental experience.
Would definitely use Locauto again in Italy 🇮🇹

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
The car was not very clean and did not have any windshield washer fluid. Other than this, the car worked fine and the people at the office were very friendly and efficient.

Reply from Locauto Group - Bari Stazione Centrale
Easy pick up and drop off. Saff was great - especially Davido when we returned our car.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
We rented a car from Bari and paid the full coverage just in case, we didn’t have any problems, and the question I had were answered quickly when I called the organisation.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
Customer service was very professional. Everyone did a great job. The car was very comfortable.

Reply from Locauto Group - Bari Stazione Centrale
On arrival the team were friendly, helpful, quick and gave me an upgraded car. I asked for a manual but was given an auto which was my only issue. Other than that the car was great, clean and no issues either checking in or dropping off.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
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