I rented a car at Bergamo Airport and returned it at Venice Airport. The pick-up process in Bergamo was quick and efficient, and the staff were friendly and professional. The car was brand new, in e... See more
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I rented a car at Bergamo Airport and returned it at Venice Airport. The pick-up process in Bergamo was quick and efficient, and the staff were friendly and professional. The car was brand new, in e... See more
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We've got a super new Renault Clio,only 7500 km, nice car, good service. Second time with this company. Satisfied so far. No deposit needed, only 0.01 cent blocked on a card. Make sure you mention you... See more
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Easy booking through Booking.com and a quick, smooth pick-up process. Everything was clearly explained. The car had a few existing scratches, but they were properly documented in the rental report.... See more
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Excellent service from start to finish! The car was clean, well-maintained, and exactly as described. Friendly staff, quick pickup and return, and great value for money. Highly recommended!"
Company replied
Presso l'ufficio Locauto Rent di Bergamo Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020415. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Via Aeroporto, 13, 24050, Bergamo, Bergamo / Lombardia, Italy

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Great service, friendly staff at reception. Car was in a good condition and clean. Easy to pick up and drop off. I will definitly rent again from them

Reply from Locauto Group - Bergamo Aeroporto
Very satisfied with the experience with Localto.

Reply from Locauto Group - Bergamo Aeroporto
We had to find a car urgently at the airport of bergamo and it was very easy to book it

Reply from Locauto Group - Bergamo Aeroporto
The process couldn't have been easier. You fill in one paper, go to the parking lot, pick up the car and off you go! Smooth and simple. And the best thing - the deposit is only 0.01€!

Reply from Locauto Group - Bergamo Aeroporto
Great service and communication from the first contact to final car delivery.

Reply from Locauto Group - Bergamo Aeroporto
I rented a car at Bergamo Airport and returned it at Venice Airport. The pick-up process in Bergamo was quick and efficient, and the staff were friendly and professional. The car was brand new, in excellent condition, and everything worked perfectly throughout the rental period.
I returned the car at Venice Airport at 3:30 a.m., when the rental office was closed. Despite the early hour, the drop-off process was straightforward, and the return location was easy to find. Overall, a smooth and hassle-free experience from start to finish.

Reply from Locauto Group - Bergamo Aeroporto
Excellent service from start to finish! The car was clean, well-maintained, and exactly as described. Friendly staff, quick pickup and return, and great value for money. Highly recommended!"

Reply from Locauto Group - Bergamo Aeroporto
It was easy to rent, easy to find the location, easy to pick up the car, and almost easy to return it.

Reply from Locauto Group - Bergamo Aeroporto
Great experience! The rental process was smooth, the car was in very good condition, and everything went completely according to plan. Would definitely rent from them again.

Reply from Locauto Group - Bergamo Aeroporto
Easy collection and return, good quality car, good price, no hassle.
Highly recommended

Reply from Locauto Group - Bergamo Aeroporto
Fast check out, very fast check in. The staff is professional and friendly. The car I got was even better than I booked - brand new and very clean.
The only thing, you have to take an airport shuttle to the car park and back and the bus can be overcrowded. Not a problem of Locauto, just a thing to keep in mind and reserve some extra time for that.

Reply from Locauto Group - Bergamo Aeroporto
The staff at the helpdesk in the terminal was super friendly and helpful. Price of the car was very reasonable and they helped me with picking the right car for my trip.
Also the staff on the parkinglot was very friendly and everything went smoothly.

Reply from Locauto Group - Bergamo Aeroporto

Reply from Locauto Group - Bergamo Aeroporto
Great experience with Locauto during our holiday in Garda. The car was clean, modern and comfortable, and the whole rental process was straightforward and hassle-free. The only improvement would be clearer directions for dropping off the car at Bergamo Airport, particularly due to the ongoing roadworks. Overall, very satisfied and would use Locauto again.

Reply from Locauto Group - Bergamo Aeroporto
The car was technically ok, but it was given to us with a dirty interior and there was some unknown lose part that constantly made noise while driving.

Reply from Locauto Group - Bergamo Aeroporto
This is the second time I have rented a car from your company, and once again I am completely satisfied. The Peugeot 208 I used met all my expectations. The staff at the car park were very helpful, and of course I intend to use your services again next time.
Best regards. :)

Reply from Locauto Group - Bergamo Aeroporto
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