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Locauto Group - Bergamo Aeroporto Reviews 

8,062
TrustScore 4.5 out of 5

4.5

Via Aeroporto, 13, 24050 Bergamo, Bergamo / Lombardia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

I rented a car at Bergamo Airport and returned it at Venice Airport. The pick-up process in Bergamo was quick and efficient, and the staff were friendly and professional. The car was brand new, in e... See more

Company replied

Rated 5 out of 5 stars

We've got a super new Renault Clio,only 7500 km, nice car, good service. Second time with this company. Satisfied so far. No deposit needed, only 0.01 cent blocked on a card. Make sure you mention you... See more

Company replied

Rated 5 out of 5 stars

Easy booking through Booking.com and a quick, smooth pick-up process. Everything was clearly explained. The car had a few existing scratches, but they were properly documented in the rental report.... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! The car was clean, well-maintained, and exactly as described. Friendly staff, quick pickup and return, and great value for money. Highly recommended!"

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Bergamo Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020415. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via Aeroporto, 13, 24050, Bergamo, Bergamo / Lombardia, Italy

  • +39 0243020415
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Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.5

Excellent

TrustScore 4.5 out of 5

8k reviews

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4.5

All reviews

(8,062)

62,176 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, friendly staff at reception. Car was in a good condition and clean. Easy to pick up and drop off. I will definitly rent again from them

14 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Very easy and convenient

We had to find a car urgently at the airport of bergamo and it was very easy to book it

25 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Easy and reliable

The process couldn't have been easier. You fill in one paper, go to the parking lot, pick up the car and off you go! Smooth and simple. And the best thing - the deposit is only 0.01€!

23 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Great service and communication from…

Great service and communication from the first contact to final car delivery.

13 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

From Bergamo to Venice

I rented a car at Bergamo Airport and returned it at Venice Airport. The pick-up process in Bergamo was quick and efficient, and the staff were friendly and professional. The car was brand new, in excellent condition, and everything worked perfectly throughout the rental period.

I returned the car at Venice Airport at 3:30 a.m., when the rental office was closed. Despite the early hour, the drop-off process was straightforward, and the return location was easy to find. Overall, a smooth and hassle-free experience from start to finish.

24 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! The car was clean, well-maintained, and exactly as described. Friendly staff, quick pickup and return, and great value for money. Highly recommended!"

26 June 2026
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Reply from Locauto Group - Bergamo Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

if possible rent at Locauto

It was easy to rent, easy to find the location, easy to pick up the car, and almost easy to return it.

17 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

​Great experience

​Great experience! The rental process was smooth, the car was in very good condition, and everything went completely according to plan. Would definitely rent from them again.

22 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Super service

Easy collection and return, good quality car, good price, no hassle.
Highly recommended

16 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Fast service

Fast check out, very fast check in. The staff is professional and friendly. The car I got was even better than I booked - brand new and very clean.
The only thing, you have to take an airport shuttle to the car park and back and the bus can be overcrowded. Not a problem of Locauto, just a thing to keep in mind and reserve some extra time for that.

23 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

The staff at the helpdesk in the…

The staff at the helpdesk in the terminal was super friendly and helpful. Price of the car was very reasonable and they helped me with picking the right car for my trip.
Also the staff on the parkinglot was very friendly and everything went smoothly.

22 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Great

Great cars.

22 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Great experience with Locauto during…

Great experience with Locauto during our holiday in Garda. The car was clean, modern and comfortable, and the whole rental process was straightforward and hassle-free. The only improvement would be clearer directions for dropping off the car at Bergamo Airport, particularly due to the ongoing roadworks. Overall, very satisfied and would use Locauto again.

23 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

Thank you for your feedback! Fausto

Rated 3 out of 5 stars

The car was technically ok

The car was technically ok, but it was given to us with a dirty interior and there was some unknown lose part that constantly made noise while driving.

23 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

Dear Junis,thank you for sharing your feedback.
We apologize for the condition of the vehicle, which did not reflect our quality standards.
We will share your feedback with the relevant department to improve our vehicle inspection procedures.
We look forward to welcoming you back in the future for a much smoother experience.
Elisa

Rated 5 out of 5 stars

This is the second time I have rented a…

This is the second time I have rented a car from your company, and once again I am completely satisfied. The Peugeot 208 I used met all my expectations. The staff at the car park were very helpful, and of course I intend to use your services again next time.

Best regards. :)

22 July 2026
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Reply from Locauto Group - Bergamo Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 4 out of 5 stars

helpful and efficient

helpful and efficient

3 June 2026
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Reply from Locauto Group - Bergamo Aeroporto

Hello Jon, thank you for choosing Locauto, it was a pleasure to assist you. We hope to welcome you again!
Anna

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