Very straightforward process and reliable staff that go the extra mile for their customers. Our flight was delayed and we just made it to the rental desk at Brindisi airport prior to closure and t... See more
Company replied

Aeroporto Papola Casale, 72100 Brindisi, Brindisi / Puglia, IT
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Very straightforward process and reliable staff that go the extra mile for their customers. Our flight was delayed and we just made it to the rental desk at Brindisi airport prior to closure and t... See more
Company replied
The car rental company made everything very easy for us. In fact, when we arrived, we were able to choose between three different cars in the same category. The lady who assisted us was very kind... See more
Company replied
Top Quality Service from start to finish. Lady on the desk very professional and welcoming. Staff who give you your car excellent, friendly and helpful. This continued when returning car. Second year... See more
Company replied
No problem at all car was new and clean all process goes well and I returned car in same condition. I think full insurance is a bit pricy but is required in this part of Italy for your own relax if so... See more
Company replied
Presso l'ufficio Locauto Rent di Brindisi Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020411. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Aeroporto Papola Casale, 72100, Brindisi, Brindisi / Puglia, Italy

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Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Great experience overall. Car in excellent condition, all minor marks/damage clearly highlighted and print + email copy of same provided when picking up car. When dropping car back at the end of the rental the check of car is done with you present. Very speedy and efficient process. Not looking to catch customers out unlike many other providers.

Reply from Locauto Group - Brindisi Aeroporto
Very helpful staff, friendly and with excellent English. We arrived late, flight was delayed, that was no problem. We received an upgrade on the car for no extra cost. Returning the car was quick and easy. I would highly recommend using Locauto in Brindisi airport

Reply from Locauto Group - Brindisi Aeroporto
Great vehicle and professional support and guidance

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Our car hire experience was very good. The staff were very helpful and the car supplied was almost new and in perfect condition. We returned the car in a clean condition and the staff complimented us on the care we had taken. We found the charges to be some of the lowest for the area and no extra charges were attempted when we returned. Well done Locauto and thank you.

Reply from Locauto Group - Brindisi Aeroporto
Everybody was very helpful and the car was very good.

Reply from Locauto Group - Brindisi Aeroporto
Polite staff and easy procedures for collection and return of car

Reply from Locauto Group - Brindisi Aeroporto
A ver y good car. ! Very god attention from de mrs at the office ! Very kind Very pattient to explain all ! Was wonderful ! If it wasnt she i think we havent rent a car because for us from brasil that not speak italian or english.Is more dificult.. just my wife know a little ! Very dificult. Thank you só much. Very easy too found the car at the parking and easy too take Back ! With Waze of course tks

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
As soon as I contacted the advisor, the communication was professional, friendly, and courteous. As it was my first experience, it was very important to me that the whole process was clear and smooth from start to finish.
I received a brand-new Cupra, and the advisor took the time to explain the car's features and even connected my device for me, so I felt comfortable and confident before driving away.
Overall, it was a great experience, and I will definitely use them again. A big bonus was that I was able to use my debit card instead of a credit card, which was extremely helpful.
I would highly recommend them to anyone looking for excellent service. 😊

Reply from Locauto Group - Brindisi Aeroporto
Very nice staff both ends (remember Kevin for car return), good car, easy process. My third rental with Locauto, I will come back. Grazie a tutti.

Reply from Locauto Group - Brindisi Aeroporto
car was perfect when we start and was still perfect on the road .also low consumption. The persons we met when we rent and the person we met when we gave the car back were efficient and very kind!!!

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Very smooth and efficient service by Francesco
The car pick up and drop off took just a few minutes

Reply from Locauto Group - Brindisi Aeroporto
Staff was wery helpful. What was a big plus physical credit card is not a must have, also electronic version for the company is okay.

Reply from Locauto Group - Brindisi Aeroporto
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