Top Quality Service from start to finish. Lady on the desk very professional and welcoming. Staff who give you your car excellent, friendly and helpful. This continued when returning car. Second year... See more
Company replied

Aeroporto Papola Casale, 72100 Brindisi, Brindisi / Puglia, IT
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Top Quality Service from start to finish. Lady on the desk very professional and welcoming. Staff who give you your car excellent, friendly and helpful. This continued when returning car. Second year... See more
Company replied
I had chosen level of insurance, but was asked to choose another one, of course more expensive. And i was asked to choose automatic gearbox of course also more expensive, in sted of manual which was... See more
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My original car rental had no cars available so I went down to ask if I could rent on site and they were so accommodating got me into a great reliable car within 20 min I was leaving. Was so pleased w... See more
Company replied
No problem at all car was new and clean all process goes well and I returned car in same condition. I think full insurance is a bit pricy but is required in this part of Italy for your own relax if so... See more
Company replied
Presso l'ufficio Locauto Rent di Brindisi Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020411. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Aeroporto Papola Casale, 72100, Brindisi, Brindisi / Puglia, Italy

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I arrived at the counter an hour earlier than agreed upon in the contract. The employee wanted to charge me for an additional day due to the early pickup of the vehicle. I felt this was unreasonable and refused to pay. So I went back to the counter an hour later.
On a positive note, the other employee did not try to sell me any additional insurance or other services afterward. The vehicle pickup and return went off without a hitch from then on.

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Great experience overall. Car in excellent condition, all minor marks/damage clearly highlighted and print + email copy of same provided when picking up car. When dropping car back at the end of the rental the check of car is done with you present. Very speedy and efficient process. Not looking to catch customers out unlike many other providers.

Reply from Locauto Group - Brindisi Aeroporto
Very helpful staff, friendly and with excellent English. We arrived late, flight was delayed, that was no problem. We received an upgrade on the car for no extra cost. Returning the car was quick and easy. I would highly recommend using Locauto in Brindisi airport

Reply from Locauto Group - Brindisi Aeroporto
Great vehicle and professional support and guidance

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Our car hire experience was very good. The staff were very helpful and the car supplied was almost new and in perfect condition. We returned the car in a clean condition and the staff complimented us on the care we had taken. We found the charges to be some of the lowest for the area and no extra charges were attempted when we returned. Well done Locauto and thank you.

Reply from Locauto Group - Brindisi Aeroporto
Everybody was very helpful and the car was very good.

Reply from Locauto Group - Brindisi Aeroporto
Polite staff and easy procedures for collection and return of car

Reply from Locauto Group - Brindisi Aeroporto
A ver y good car. ! Very god attention from de mrs at the office ! Very kind Very pattient to explain all ! Was wonderful ! If it wasnt she i think we havent rent a car because for us from brasil that not speak italian or english.Is more dificult.. just my wife know a little ! Very dificult. Thank you só much. Very easy too found the car at the parking and easy too take Back ! With Waze of course tks

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
As soon as I contacted the advisor, the communication was professional, friendly, and courteous. As it was my first experience, it was very important to me that the whole process was clear and smooth from start to finish.
I received a brand-new Cupra, and the advisor took the time to explain the car's features and even connected my device for me, so I felt comfortable and confident before driving away.
Overall, it was a great experience, and I will definitely use them again. A big bonus was that I was able to use my debit card instead of a credit card, which was extremely helpful.
I would highly recommend them to anyone looking for excellent service. 😊

Reply from Locauto Group - Brindisi Aeroporto
Very nice staff both ends (remember Kevin for car return), good car, easy process. My third rental with Locauto, I will come back. Grazie a tutti.

Reply from Locauto Group - Brindisi Aeroporto
car was perfect when we start and was still perfect on the road .also low consumption. The persons we met when we rent and the person we met when we gave the car back were efficient and very kind!!!

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
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