We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope... See more
Company replied
We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more
Company replied
After a very bad experience with Target, Locauto arranged a car for us, great upgrade, new car, 100% insured, everything the way you wish. Thank you!
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Elmas, 09030, Cagliari, Cagliari / Sardegna, Italy
- +39 0243020412
Unisciti a MyLocauto Friends
4.8
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Locauto Group - Cagliari Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Cagliari Aeroporto
Dear Juan Pablo,thank you for your feedback.
We apologize if the car didn't meet your expectations this time.
Please be assured that all our vehicles are thoroughly checked before every rental, as our customers' safety is always our top priority.
We have taken note of your feedback to improve our vehicle inspection procedures.
We hope to welcome you back for a flawless experience next time.
Chiara
Accept credit or debit card
A smooth and hassle-free car rental experience. The staff handled everything quickly and efficiently at the airport.
We were not pressured into buying any additional insurance beyond what we had already purchased.
The car was in excellent condition, and the child seat was also in excellent condition.
The staff were friendly, helpful, and welcoming throughout the entire process.
16 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Everything was perfect.
16 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Many thanks, see you soon! Erika
Top-notch
This is the fourth time in a row we've rented from them. There's a noticeable tendency to push insurance and add-ons on customers, but other than that, the service is top-notch as usual. Returning the car is a breeze—you think you've scratched the fender, so you admit it. A staff member comes over with a cloth, and the scratch magically disappears. She says: “non c'è problema, have a nice flight.” Isn't that wonderful?
16 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Lovely staff in the rental office at…
Lovely staff in the rental office at Cagliari airport, would highly recommend
15 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Everything was awesome
Everything was awesome. The service from A to Z, the staff, the new car, the upgrading.
I am very happy and satisfied of this rental car company .
15 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Great Service, reliable Car
service was kind both when ordering and returning the car. car worked well
6 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Dear Ronnen,thank you for sharing your experience.
We are glad that you appreciated our service and we look forward to welcoming you back in the future and provide you with a 5-star experience.
Chiara
Everything went well!
The team was welcoming and there were no problems returning the vehicle.
10 June 2026
Reply from Locauto Group - Cagliari Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Quite good value for the money
Friendly staff, the car was basically new, very good location. Booking process was easy, however the online check-in didn't play a huge role - I still had to go to the office, sign the agreement, show my ID, credit card, driving license - although the idea was to skip all those things. The car return was in my case super simple, no waiting - just park the car and give the key back.
30 May 2026
Reply from Locauto Group - Cagliari Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
We got a free upgrade to an automatic…
We got a free upgrade to an automatic car, which was wonderful for driving through the streets of Cagliari.
6 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Cagliari Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Very good experince
I had a very good experience with Locauto. Picking up and dropping off the car took less than 5 minutes. Very friendly and well-trained staff. When we arrived, the car wasn't available, but they gave us one in a higher class. Everything was perfect.
11 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Got a brand new car 😀
Easy booking process.
Friendly staff.
Got a brand new Skoda Karoq.
Great Service.
Looking forward to the next Holiday with a Locauto Car
4 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Hello Frank! Thank you very much for your feedback! It was a pleasure to have you as a Customer and we can't wait to see you again soon
Sara
Recommended to all my friends how…
Recommended to all my friends how amazing it was
Grazie Mille 🙏
11 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Smooth and Hassle-Free Rental Experience
I rented a car with the “Don’t Worry” package and everything went smoothly. The staff at the counter were very friendly and helpful. I received an automatic car, which was in good condition and easy to drive.
I also appreciated the fuel option: you can prepay, return the car with an empty tank, and they will refill it and refund the remaining amount. Overall, a hassle-free and positive experience.
10 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
It was easy to collect the car and the stuff was very nice
It was very easy to collect car and two car and was very fast and the stuff was very nice
3 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Great staff and service
Great staff,serious company,fast service,everything was good,I recomand this company.
10 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
We were given very good car better than…
We were given very good car better than expected, Service was prompt. Would highly recommend
9 June 2026
Reply from Locauto Group - Cagliari Aeroporto
Thank you for the great review! Stefania
Reply from Locauto Group - Cagliari Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.