We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more
Company replied

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We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more
Company replied
We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more
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We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope... See more
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After a very bad experience with Target, Locauto arranged a car for us, great upgrade, new car, 100% insured, everything the way you wish. Thank you!
Company replied
Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Elmas, 09030, Cagliari, Cagliari / Sardegna, Italy

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There arę only two small issues:
- hard to find a proper road to return a car on the Cagliari airport
- wasnt able to contact technical help via phone
Overall the experience was great :)

Reply from Locauto Group - Cagliari Aeroporto
Good check in and drop off, good staff and good cars all in good order.

Reply from Locauto Group - Cagliari Aeroporto
Well-staffed desk at collection and return. Excellent friendly service, no hard up-selling at the airport, just some good value options. Clear docs, good communication.
Good quality car
Simple hand back. Everything you need from a rental car experience.

Reply from Locauto Group - Cagliari Aeroporto
Very good & kind service and new car !
Only point off disappointment, got smaler (lower ranked) car than that paid for !

Reply from Locauto Group - Cagliari Aeroporto
The only rental you can you’ll need on your vacations: helpful, great service and everything else is perfect

Reply from Locauto Group - Cagliari Aeroporto
They made our travel way easier we got the car in like 10 minutes and the agent was sooo nice and helpful and they answer the phone all the time and the price was cheap for a brand new golf 7

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
Even though it takes some time to go through process to get the car, after that everything was smooth. Car of great quality and well maintained and extremely clean and reliable. Giving back the car was extremely efficient and very easy.

Reply from Locauto Group - Cagliari Aeroporto
Very helpful attention at the desk.
Offered and accepted an upgrade with a bigger brand new car and a full insurance deal.
Highly recommended. We will rent a car with them again.

Reply from Locauto Group - Cagliari Aeroporto
Everything went very smoothly, we got a very new car, also contacted Locauto because of possible flight delay and they assures that they will be aware of this and will be possible to pick up the car later if needed.
Staff member Francesca was very helful in terms of reviewing the car, what to be aware of in case of emergencies, so the pick up and drop off went smoothly. *We also did online check-in for the car, which may have also made processes faster.
Recommending Locauto for car rent in Sardinia!

Reply from Locauto Group - Cagliari Aeroporto
We arrived earlier than expected and were offered to rent another car, which was almost new and bigger for just 60€.
Overall easy and friendly staff. Also was easy to leave earlier with no extra cost and a key deposit box

Reply from Locauto Group - Cagliari Aeroporto
Helpfull and friendly staff, brand new car. They sorted our issue with another rental company and found a last minure option for us. Highly recomended.

Reply from Locauto Group - Cagliari Aeroporto
It took us a few minutes to register and get the car. The price was fair, and the whole process was very efficient.

Reply from Locauto Group - Cagliari Aeroporto
I use locauto rentals ever since 2016.
Every year, for my holiday and because visiting family and friends throughout the year.
The staff is welcoming and professional.
The rental rate is very fair and the cars are always in good condition with no surprises on the road.

Reply from Locauto Group - Cagliari Aeroporto
The information as to type/s of cars was easy to follow, with value pricing.
When we got to the pickup booth the staff were courteous and clearly explained the booking

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
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