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Locauto Group - Cagliari Aeroporto Reviews 

9,505
TrustScore 5 out of 5

4.8

Elmas, 09030 Cagliari, Cagliari / Sardegna, IT


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See what reviewers are saying

Rated 5 out of 5 stars

We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more

Company replied

Rated 4 out of 5 stars

We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more

Company replied

Rated 5 out of 5 stars

We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope... See more

Company replied

Rated 5 out of 5 stars

After a very bad experience with Target, Locauto arranged a car for us, great upgrade, new car, 100% insured, everything the way you wish. Thank you!

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

10k reviews

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4.8

All reviews

(9,505)

58,601 reviews in the last 12 months

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Rated 5 out of 5 stars

There arę only two small issues

There arę only two small issues:
- hard to find a proper road to return a car on the Cagliari airport
- wasnt able to contact technical help via phone

Overall the experience was great :)

24 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Excellent

Well-staffed desk at collection and return. Excellent friendly service, no hard up-selling at the airport, just some good value options. Clear docs, good communication.
Good quality car
Simple hand back. Everything you need from a rental car experience.

26 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Many thanks, see you soon! Erika

Rated 3 out of 5 stars

Very good & kind service and new car !

Very good & kind service and new car !
Only point off disappointment, got smaler (lower ranked) car than that paid for !

25 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Peter,thank you for sharing your experience.
We are glad that you enjoyed our staff and our car.
Regarding the car-model;please note that our bookings are based on vehicle categories, and unfortunately, we cannot guarantee a specific model. All vehicles within a booked category meet the same standards.We are truly sorry if the car assigned to you did not fully meet your expectations on this occasion.
We hope to welcome you back and earn a 5-star rating next time!
Chiara

Rated 5 out of 5 stars

Perfect

The only rental you can you’ll need on your vacations: helpful, great service and everything else is perfect

17 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Best rental company

They made our travel way easier we got the car in like 10 minutes and the agent was sooo nice and helpful and they answer the phone all the time and the price was cheap for a brand new golf 7

23 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Peugeot 2008

The car was in very good condition. The staff was nice.

20 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Everything went smoothly

Even though it takes some time to go through process to get the car, after that everything was smooth. Car of great quality and well maintained and extremely clean and reliable. Giving back the car was extremely efficient and very easy.

15 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Friendly and professional

Very helpful attention at the desk.
Offered and accepted an upgrade with a bigger brand new car and a full insurance deal.
Highly recommended. We will rent a car with them again.

13 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Everything went very smoothly

Everything went very smoothly, we got a very new car, also contacted Locauto because of possible flight delay and they assures that they will be aware of this and will be possible to pick up the car later if needed.

Staff member Francesca was very helful in terms of reviewing the car, what to be aware of in case of emergencies, so the pick up and drop off went smoothly. *We also did online check-in for the car, which may have also made processes faster.

Recommending Locauto for car rent in Sardinia!

11 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Easy and friendly

We arrived earlier than expected and were offered to rent another car, which was almost new and bigger for just 60€.
Overall easy and friendly staff. Also was easy to leave earlier with no extra cost and a key deposit box

20 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 4 out of 5 stars

Gracias

Everything worked ok...thanks

13 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Marcelo,thank you for your review.
We are thrilled that you enjoyed our service.
We look forward to welcoming you back in the future.
Chiara

Rated 5 out of 5 stars

Helpfull and friendly staff

Helpfull and friendly staff, brand new car. They sorted our issue with another rental company and found a last minure option for us. Highly recomended.

20 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Very efficient , good price

It took us a few minutes to register and get the car. The price was fair, and the whole process was very efficient.

19 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Customer for 10 consecutive years with multiple visits during each year.

I use locauto rentals ever since 2016.
Every year, for my holiday and because visiting family and friends throughout the year.

The staff is welcoming and professional.

The rental rate is very fair and the cars are always in good condition with no surprises on the road.

17 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Ford small SUV

The information as to type/s of cars was easy to follow, with value pricing.
When we got to the pickup booth the staff were courteous and clearly explained the booking

16 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Great car rental company

Great car rental company. Easy, quick and great car.

8 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 3 out of 5 stars

the car had some noises that were not…

the car had some noises that were not normal

9 June 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Juan Pablo,thank you for your feedback.
We apologize if the car didn't meet your expectations this time.
Please be assured that all our vehicles are thoroughly checked before every rental, as our customers' safety is always our top priority.
We have taken note of your feedback to improve our vehicle inspection procedures.
We hope to welcome you back for a flawless experience next time.
Chiara

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