We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more
Company replied

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We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more
Company replied
We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more
Company replied
We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope... See more
Company replied
After a very bad experience with Target, Locauto arranged a car for us, great upgrade, new car, 100% insured, everything the way you wish. Thank you!
Company replied
Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Elmas, 09030, Cagliari, Cagliari / Sardegna, Italy

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Very fast service, new car, friendly employees, fast and safe return of the car, we were very satisfied

Reply from Locauto Group - Cagliari Aeroporto
Extremely smooth reservation process and car pick up. The staff was very friendly and the car in very good condition. If you’re looking to rent a car, I would definitely recommend Locauto.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
Got an upgrade to a new superb car, collection & drop-off were super smooth.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
I needed a last minute reservation and they provided me with a perfectly sized car at a very competitive price. I was very satisfied!

Reply from Locauto Group - Cagliari Aeroporto
We rented a car without any problems. The whole process was smooth, the staff was very friendly and provided us with all information we needed. Great service - i would definitely recommended them. Thank you.

Reply from Locauto Group - Cagliari Aeroporto
Good service, nice people, good car.
Quick give out, quick take back of the car.
No hidden fees.
Thank you, see you next time!
😀

Reply from Locauto Group - Cagliari Aeroporto
Everything was perfect.
We took the "Fuel prepaid option" and we even were given a better car.

Reply from Locauto Group - Cagliari Aeroporto
kind staff, efficient, good choice of cars, windshield inside dirty, not enough spaces for early morning drop off

Reply from Locauto Group - Cagliari Aeroporto
Fast, efficient, simple, what more do you want? :)
Great car opel corsa class, new, clean.
Overall great experience.

Reply from Locauto Group - Cagliari Aeroporto
Everything and everyone was good and friendly since the beginning. So easy to picking up and dropping off the car.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
Great company- easy to arrange the car, quick, helpful

Reply from Locauto Group - Cagliari Aeroporto
They told us to pay 90€ and Return the car with empty tank.
They Said 1 litre is 2€ and the car would have 50 litre tank , so it would be the best Option.
Unfortunately the cars tank was very Small and gas prices are NOT 2€.
Additional the wanted us to pay 300€ for extra insurance as usual.
The Return was easy and fast.

Reply from Locauto Group - Cagliari Aeroporto
I have used Locauto car rental several times in different destinations. It has always been absolutely correct and without any problems. At Cagliari airport, although I had paid for everything including comprehensive insurance, I was subjected to very unpleasant pressure at the counter by the employee Eleanora, who threatened me to buy additional products and how much I would have to pay if something happened. I was actually told that the insurance did not apply and Eleanora basically made me afraid to rent part of my holiday. Although I said several times that I did not want another product, she forced me to pay 35E for assistance. Next time I will consider choosing another rental company who will behave more correctly. This was not pleasant. Lubos

Reply from Locauto Group - Cagliari Aeroporto
Locauto made it easy for our family to rent a nice car in northern Sardegne at Olbia airport, and return it to the Cagliari airport location after our week’s stay on this beautiful island. A very special thanks to the wonderful team at Cagliari, Alessandro and Francesca, who made it convenient to complete our return check in before our flight to Rome! Excellent service all around.

Reply from Locauto Group - Cagliari Aeroporto
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