The entire process was very quick and straightforward. The counter is located directly inside the airport and is easy to find. We even received a better car than the one we had originally reserved. On... See more
Company replied
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See what reviewers are saying
An easy process for renting , nice staff . I just want to make a suggestion : if somebody want an extra time ( few hours ) after the car delivery deadline time , it is not correct to charge the person... See more
Company replied
Locauto seems to understand the customer experience when renting out their cars. Make it easy, simple and don't focus on the upsell, but customer loyalty. I need to be in Catania on mult... See more
Company replied
Simple online administration and check-in, so quick car pick-up, about 10 minutes. We had an accident, an inattentive driver hit the stationary car from behind. This situation was also handled correct... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Catania Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020405. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Aeroporto Fontanarossa, 95121, Catania, Catania / Sicilia, Italy
- +39 0243020405
Unisciti a MyLocauto Friends
4.7
Excellent
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reliable and correct
Staff was kind, everything went fast, and they were correct in assessing the car
2 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Smooth and efficient car hire experience
26 May 2026
Reply from Locauto Group - Catania Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group - Catania Aeroporto
Thank you for the great review! Stefania
Car as advertised, helpful telephone service.
Car as advertised, got a good new deal when renting. Good information about fixing the tire etc.
22 May 2026
Reply from Locauto Group - Catania Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Staff is very helpfull
Staff is very helpfull, the car was ok and clean, the process took few minutes. Congrats!
2 June 2026
Reply from Locauto Group - Catania Aeroporto
Thank you for the great review! Stefania
Alessio
Alessio
We had a very good experience with the service. The car was in very good conditions.
1 June 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Catania Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Good experience but not the best
An easy process for renting , nice staff . I just want to make a suggestion : if somebody want an extra time ( few hours ) after the car delivery deadline time , it is not correct to charge the person with a full day price ! Thanks .
22 May 2026
Reply from Locauto Group - Catania Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Everything perfect
I recently rented a vehicle and the experience was perfect. The service was efficient, and the staff maintained a professional demeanor throughout the process.
I was provided with a brand-new vehicle that was in top condition. Seamless pick-up and drop-off procedure. I can recommend this car rental service without any reservations for anyone.
31 May 2026
Reply from Locauto Group - Catania Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Catania Aeroporto
Grazie Mario per la tua recensione.
Ti ringraziamo per aver utilizzato il nostro servizio di Smart check in e per averne apprezzato i vantaggi.
Siamo veramente felici di sapere che tu abbia riconosciuto la proattività del nostro staff.
Ti aspettiamo al prossimo noleggio e ci auguriamo possa essere da 5 stelle!Elisa
Alessio did great job
Alessio did great job. Everything was quick and very competently during the return. Car was perfect too.
31 May 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Alessio did a great job accepting the…
Alessio did a great job accepting the car free the rental. Pickup was also smooth and easy.
30 May 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Great car
Great car, great service (special thanks to Georgia A. Who welcomed us back)! Would recommend!
30 May 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Catania Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Pro service grand new car
The great service at the counter - the service at the car park - seeing we have suitcases we got a bigger car - Nissan ! The car was brand new !!! 3000 km ! The explanations of the staff and quick service ! Quick checkout ! Thanks to Georgia !!! She was really amazing !
30 May 2026
Reply from Locauto Group - Catania Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Alessio was so very helpful in getting…
Alessio was so very helpful in getting us in and out through the process seemlessly.
29 May 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
They charged me €80 for being an hour…
They charged me €80 for being an hour late. It is important to note that the delay had been planned with them since I picked up the car.
29 May 2026
Reply from Locauto Group - Catania Aeroporto
Hello Ganaeim Majd, thank you for sharing your experience.
We are sorry to read about your disappointment, from the records our staff in Catania Airport tried their best contacting you when they realized you were late and couldn't void the extra day. We always suggest our customers to check carefully the pick up and drop off time scheduled on the rental agreement to void any extra charge.
Sara
Everyting was great thanks for Alessio…
Everyting was great thanks for Alessio for helping
29 May 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Catania Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
alessio is very friendly and gave us…
alessio is very friendly and gave us good service!
29 May 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
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