Both the collection and delivery points were staffed by people that were really helpful and friendly. My only reservation was the Opal Frontera. The car was new but for long journeys the seating was v... See more
Company replied

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Both the collection and delivery points were staffed by people that were really helpful and friendly. My only reservation was the Opal Frontera. The car was new but for long journeys the seating was v... See more
Company replied
We originally had a car booked through europcar in Milan, but when we turned up they refused to rent us the car, terrible customer service. We then went to Locauto in Como, the team there are simply... See more
Company replied
The service was great, quick and kind. Checking in and returning the car were easy and the car itself was as described.
Company replied
We had a very positive experience renting a car from LockAuto. Picking up the car was smooth and hassle-free — the representative was clear, professional, and spoke excellent English, which m... See more
Company replied
Presso l'ufficio Locauto Rent di Como in via Varesina 138, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 031522300 Servizio di noleggio furgoni a breve termine per lavoro e traslochi.
Via Varesina 138, 22100, Como, Lombardia, Italy

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Reply from Locauto Group - Como
Nice service but expensive and good answers for the wuestions

Reply from Locauto Group - Como
There's is a great team in Como that helped us to have a more comfortable experience, upgraded us with a better car with no cost and also were very gentle and efficient. I would recommend with no doubt.

Reply from Locauto Group - Como

Reply from Locauto Group - Como
Helpful and friendly staff
Reasonable price
Could keep an eye on the level of ad blue in cars that require it

Reply from Locauto Group - Como

Reply from Locauto Group - Como
The rental team in Lake Como very attentive and profesional.
Car was ready and in perfect condition.
Return at Florence Airport was seamless.
Thank you

Reply from Locauto Group - Como
Once again Matteo and Maurizio from Como

Reply from Locauto Group - Como
Very easy and friendly car pickup and drop-off experience.

Reply from Locauto Group - Como
The process of taking over and drop of the car is very simple and fast. Instead of booked car I got a bit better car class with auto gear and very economical . Other important point I was used debit card only

Reply from Locauto Group - Como
Locauto accused me of doing damage to a car when I didn't. The company is not responding to disputes and will not produce pictures of the damage. They were horrible to begin with, unhelpful and rude.

Reply from Locauto Group - Como
The smart checking made the reservation a quick smooth and pleasant experience, they explained everything patiently, both the check in and check out was very quick and professional. Highly recommended.

Reply from Locauto Group - Como

Reply from Locauto Group - Como
Staff were great and very helpful. Super easy pick up and drop off of different locations. Price was very good!

Reply from Locauto Group - Como
personale attention, I head a specific need and I was followed and assisted in a carefull an attentive way ... It was practically a very good solution ...

Reply from Locauto Group - Como
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