Both the collection and delivery points were staffed by people that were really helpful and friendly. My only reservation was the Opal Frontera. The car was new but for long journeys the seating was v... See more
Company replied

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Both the collection and delivery points were staffed by people that were really helpful and friendly. My only reservation was the Opal Frontera. The car was new but for long journeys the seating was v... See more
Company replied
We originally had a car booked through europcar in Milan, but when we turned up they refused to rent us the car, terrible customer service. We then went to Locauto in Como, the team there are simply... See more
Company replied
The service was great, quick and kind. Checking in and returning the car were easy and the car itself was as described.
Company replied
We had a very positive experience renting a car from LockAuto. Picking up the car was smooth and hassle-free — the representative was clear, professional, and spoke excellent English, which m... See more
Company replied
Presso l'ufficio Locauto Rent di Como in via Varesina 138, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 031522300 Servizio di noleggio furgoni a breve termine per lavoro e traslochi.
Via Varesina 138, 22100, Como, Lombardia, Italy

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We rented our car from Locauto a little out of lake Como . Matteo looked after us and was friendly engaging and helpful . Unfortunately we went over our due back date due to a misunderstanding but this was remedied over the phone with relative ease with the help of Manuel in Palma who was helpful and reassuring when we discovered the error . In summary we have no hesitation in recommending Locauto

Reply from Locauto Group - Como

Reply from Locauto Group - Como
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