The Fiat Gran Panda was brand new...only 4000 + Km on it and it functioned beautifully. Locauto staff was both courteous and helpful with the questions we had about the car. Pick up was easy and dro... See more
Company replied
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Smooth hire and no fraudulent charges at the end for non existent damage. A major thing when reading reviews for italian hire cars in general. The clerk could've been a bit nicer to us when we wer... See more
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Very nice, clean and comfortable car. No scratches or dents in the bodywork. New car. Very friendly and professional staff. Have had no single problem. Very reliable and trustworthy company.
Company replied
It was overall a good experience. Nice car as well. One thing. The paperwork at the office, you can easily digitalise. Its not necessary to fill out adress details and where you are going to stay. Do... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Firenze Aeroporto in via Palagio degli Spini snc, potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020404. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Palagio degli Spini, 50145, Firenze, Firenze / Toscana, Italy
- +39 0243020404
Unisciti a MyLocauto Friends
4.7
Excellent
5k reviews
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I forgot thi,ngs in the car and I never…
I forgot thi,ngs in the car and I never had any answer to get them back.
22 June 2026
Reply from Locauto Group - Firenze Aeroporto
Dear Frederic,thank you for your review.
We will share your feedback with our office in Florence to assist you.
We hope to welcome you back in the future.
Chiara
Excellent experience
Price, service & staff excellent. Would definitely recommend. We got our car very quick because it can be very crowded at the different car rental counters. Please keep this in mind. Locauto very good alternative!
28 June 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Firenze Aeroporto
Thank you for your feedback! Fausto
Reply from Locauto Group - Firenze Aeroporto
Thank you for the great review! Stefania
Car was excelent and a pleasure to…
Car was excelent and a pleasure to drive, staff was extreenly helpful and polite. Returning the vehicle was quick and with out any complications. Over all I am 100% satisfied.
27 June 2026
Reply from Locauto Group - Firenze Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Great service experience
Check in was smooth and the female attendant was very helpful and kind.
27 June 2026
Reply from Locauto Group - Firenze Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Good price
Good price. Friendly staff. But one childseat was quite damaged so it was only mearly possible to buckle up our son properly.
26 June 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you for the 4 stars Carsten!
Davide
it was quick and efficient and a good…
it was quick and efficient and a good price relative to others
25 June 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Firenze Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Easy uncomplicated
Easy Booking, fast Check in, friendly staff, fast Check out, Good prices
23 June 2026
Reply from Locauto Group - Firenze Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Wonderful company.
They were very helpful and I didnt speak Italian and they still made everything seemless.
18 June 2026
Reply from Locauto Group - Firenze Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
The car was great
The car was great, service from staff giving and receiving the car was also really good - putting the onboard screen controls into English for example. Booking online was very easy. Return of car was very simple too. The reason for not giving 5 stars: Service from staff within the office needs some work. Only one member of staff out of three behind the desk was processing hires, so a long queue formed and there was an extended wait in the heat.
14 June 2026
Reply from Locauto Group - Firenze Aeroporto
Dear SF01,thank you for sharing your experience.
We are glad that you enjoyed our service.
On the other hand we apologize for the waiting time at the counter.
Your feedback will be shared with the relevant department, to improve our procedures.
We hope to welcome you back and earn a 5-star rating next time!
Chiara
Friendly and effecient
Pick up went very smooth. Friendly service. No issues at all. Would definitely recommend and would use again. Thank you!
14 June 2026
Reply from Locauto Group - Firenze Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Quick and easy pick up although a bit…
Quick and easy pick up although a bit from airport. Waited for the bus.
Also very quick and easy return. Nice and polite service.
21 June 2026
Reply from Locauto Group - Firenze Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
I chose a audi A3 and I received…
I chose a audi A3 and I received another car;
The car was dirty and We had some problems with the outside mirrors of the C3 (We have rented 2 cars).
16 June 2026
Reply from Locauto Group - Firenze Aeroporto
Dear Denis Marcelo,thank you for sharing your feedback.
Regarding the vehicle model, please note that our bookings guarantee a specific vehicle category rather than a particular make or model. However, we are truly sorry that the car provided did not meet your expectations.
Furthermore, we sincerely apologize for the condition of the Citroën C3. Delivering a dirty vehicle and having issues with the mirrors absolutely does not reflect our strict standards of quality and cleanliness. We take this feedback very seriously and will immediately review and reinforce our vehicle preparation and cleaning procedures.
We appreciate your patience and hope to have the opportunity to provide you with a much better experience in the future.
Chiara
It was smooth and very proffesional.
It was smooth and very proffesional.
Lady with a dark hair at the desk was so nice and helpful since we have a debit card without the nimber on it, but she found solution.
All the best for the whole team!
Srdjan andjelic
Belgrade, Serbia
23 June 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Very flexible booking and return
Very flexible booking and return. We booked a car from Florence and returned in Rome which allowed us to visit many toscany towns on our way down.
21 June 2026
Reply from Locauto Group - Firenze Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Hired a car in Florence via Zest
Hired a car in Florence via Zest. Locauto were great. Efficient shuttle from the airport to the rental car area. A little slow in the office sorting the paperwork - but very quick at the pick up and then very quick and efficient at the drop off. Friendly at all stages. A good. car too.
18 June 2026
Reply from Locauto Group - Firenze Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Firenze Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Reply from Locauto Group - Firenze Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
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