The Fiat Gran Panda was brand new...only 4000 + Km on it and it functioned beautifully. Locauto staff was both courteous and helpful with the questions we had about the car. Pick up was easy and dro... See more
Company replied
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Smooth hire and no fraudulent charges at the end for non existent damage. A major thing when reading reviews for italian hire cars in general. The clerk could've been a bit nicer to us when we wer... See more
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Very nice, clean and comfortable car. No scratches or dents in the bodywork. New car. Very friendly and professional staff. Have had no single problem. Very reliable and trustworthy company.
Company replied
It was overall a good experience. Nice car as well. One thing. The paperwork at the office, you can easily digitalise. Its not necessary to fill out adress details and where you are going to stay. Do... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Firenze Aeroporto in via Palagio degli Spini snc, potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020404. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Palagio degli Spini, 50145, Firenze, Firenze / Toscana, Italy
- +39 0243020404
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4.7
Excellent
5k reviews
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Reply from Locauto Group - Firenze Aeroporto
Dear Client,thank you for sharing your experience.
We are glad that you appreciated our service and especially our friendly staff.
We hope to welcome you back and earn a 5-star rating next time!
Chiara
Very friendly staff !!
18 June 2026
Reply from Locauto Group - Firenze Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Firenze Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Friendly service, nice car
My rental had only 2000km on it, service was friendly and quick.
17 June 2026
Reply from Locauto Group - Firenze Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Great service
17 June 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Very easy rental at the Florence…
Very easy rental at the Florence airport and easy drop-off in Milan. Thank you.
15 June 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Fast and uncomplicated rental process
Fast and uncomplicated rental process, excellent, thank you very much! Staff is very friendly and efficient.
16 June 2026
Reply from Locauto Group - Firenze Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Firenze Aeroporto
Dear Peter,thank you for sharing you experience.We are glad that you enjoyed our service and our nice staff.
We hope to welcome you back in the future.
Elisa
Good, clean, uncomplicated
After not founding our car, we got an upgrade. The car was low milage, clean and in good condition. The guys at the rental station did a good job and they were very nice. Same as we returned the car. I would book again.
15 June 2026
Reply from Locauto Group - Firenze Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Staff at Firenze Airport was very friendly & helpful
Staff at Firenze Airport was very nice, friendly and helpful.
The car was in very good condition.
Then at Bologna Airport for returning our car, I had a great experience, too. I forgot one item in the car and they found it and returned it to me! Absolutely fantastic!!!
15 June 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The service was quick and the car I was…
The service was quick and the car I was given was brand new.
11 June 2026
Reply from Locauto Group - Firenze Aeroporto
That's great to hear! See you soon, Angelo
Reply from Locauto Group - Firenze Aeroporto
Dear Janin,thank you for sharing your experience.
We are glad that you appreciated our service.
We look forward to welcoming you back in the future.
Chiara
Excellent expirience!
I had a great experience renting a car with them. The entire process, from picking up the vehicle to returning it, was quick and seamless. The staff was very friendly and helpful. I highly recommend their services and would definitely rent from them again!
14 June 2026
Reply from Locauto Group - Firenze Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Reply from Locauto Group - Firenze Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - Firenze Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
PLEASE, PLEASE AVOID.
Paid for a vehicle which I never got (got a downgrade). Hours after collecting the car, car broke down. Battery had died. Company collected the car but would not deliver another car so we were stuck without a car for 4 days. Had to make own way back up to airport, without a car obvs to collect it. Would not pick us up. Really poor service
12 June 2026
Reply from Locauto Group - Firenze Aeroporto
Dear Rjc,thank you for sharing your experience and giving us the opportunity to explain.
We apologize for the issued experienced.
While we perform strict quality checks on our fleet, certain mechanical issues—such as a sudden battery failure—can unfortunately occur during a rental and are completely unpredictable before the vehicle leaves the location.
Our Customer Service team will get back to you as soon as possible.
Chiara
Reply from Locauto Group - Firenze Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
everything is great
12 June 2026
Reply from Locauto Group - Firenze Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Property was beautiful in its Tuscan…
Property was beautiful in its Tuscan setting. The owner could not have been nicer and more informative in giving tips on how to make our time in the Tuscan Region more entertaining and meaningful. Would suggest information in property listing to note that owner will charge for any electricity usage above normal usage for villa property. Our time at this property was during a very hot period in the region resulting in our having to reimburse the owner for above normal electricity usage.
11 June 2026
Reply from Locauto Group - Firenze Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Quick leave, more vacation
The way of getting the car at the parking is great. No office desk, just a quick check and getting the key.
Minor is the fact that the full to full (fuel) wasn't the case. You have to calculate how much it has to be fueled. But managed it.
Bottom line, great experience.
11 June 2026
Reply from Locauto Group - Firenze Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
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