Extremely helpful people both at the desk and at pick up. Sorted out a car for us when another company at Milan Linate Airport couldn't provide the car we had booked with them through booking.com.
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See what reviewers are saying
We had an excellent service from start to finish on 6th June 2025 at Milano Liante. After a competitor refused to give us the car w have pre-booked for no good reason me, my husband and our 4 year old... See more
Company replied
Ease of access/ speed of delivery. Picking up the car at Milano Linate Airport was quick and hassle free. The size and the quality of the car were pretty good.
Company replied
Easy to find, super friendly and quick staff when both picking up the car at Linate and leaving the car at Malpensa. Would recommend Locauto to anyone traveling to Milan.
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Milano Linate Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020413. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizi disponibili: Elefast e auto elettriche per spostamenti veloci, sicuri e senza restrizioni di ZTL e di parcheggio.
Contact info
Via Forlanini, 20090, Segrate, Milano / Lombardia, Italy
- +39 0243020413
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4.5
Excellent
5k reviews
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Reply from Locauto Group - Milano Linate Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Everything just went very smoothly
Everything just went very smoothly. Parking is a bit of a wall from the airport, not very easy to find, both for pickup and for return, but that was all.
29 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Great customer service at the front…
Great customer service at the front desk!! Very much appreciated. Great car; easy return. Will use again
22 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
We had an excellent service from start…
We had an excellent service from start to finish on 6th June 2025 at Milano Liante. After a competitor refused to give us the car w have pre-booked for no good reason me, my husband and our 4 year old were left at the airport wondering what to do. Locauto had a vehicle available and both employees made our life so much easier! They sorted out everything for us within minutes and we were on our merry way! Cannot thank Liliana and her curly smiley colleague enough (I am sorry cannot remember the name!). Cannot recommend enough for a fuss free, stress free service :-)
6 June 2026
Unprompted review
Reply from Locauto Group - Milano Linate Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Everything was really good especially…
Everything was really good especially the service in Catania airport. The reason we don’t give five is that we found it a little bit difficult to return the car in Torino. There were no one to talk with at 1800 hours, so we had to call by phonr to be sure to deliver the car in the right way. We felt a little bit insecure.
19 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Dear Jens,thank you so much for taking the time to share your feedback with us!
We are delighted to hear that everything went so well with your rental and that you enjoyed the service provided by our team.
At the same time, we sincerely apologize for the uncertainty you experienced during your return in Turin. Please note that our office in Turin closes at 6:00 PM, which is why no staff members were available in person at that time. However, we are very glad that you were able to reach us by phone and receive all the necessary information to complete your drop-off smoothly and safely.
We truly appreciate your comments, as they help us improve how we communicate after-hours return procedures to our guests. We hope to welcome you back again soon for a full 5-star experience!
Elisa
Reply from Locauto Group - Milano Linate Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Wonderful experience!
The pick-up and drop-off processes were quick, simple, and very efficient, making the entire rental experience completely stress-free. The staff communicated clearly in English and were professional, friendly, and helpful throughout.
What impressed me most was the transparency. There were no hidden fees, unnecessary upselling, or attempts to find minor issues with the vehicle at return. Everything was handled honestly and fairly, which gave us great peace of mind while traveling in a foreign country.
I highly recommend this rental company to anyone looking for a reliable, trustworthy, and hassle-free car rental experience.
27 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
God service at the desk
God service at the desk, and easie to collect the car . Same good service when we return the car.
25 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Easy pick up with minimum wait and easy…
Easy pick up with minimum wait and easy drop off. Good car with very low mileage.
18 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Milano Linate Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
The car was in good shape
17 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Great service on Milano Linate airport
Great service on Milano Linate airport. Very friendly and helpful guy, good car, free upgrade from smallest car to Peugeot 208. Recommended!
11 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Everything was smooth
Everything was smooth, they helped to get process completed quickly. The only thing is car pickup is some where in the corner, takes time to reach.
16 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Excellent service from start to finish
Excellent service from start to finish. The staff were friendly, professional, and helpful. The car was clean, the pickup and return process was quick and easy, and everything went smoothly. I would definitely rent from Locauto again. Highly recommended!
20 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Milano Linate Aeroporto
That's great to hear! See you soon, Angelo
Was given a lovely Alfa Romeo
Was given a lovely Alfa Romeo, very clean and modern. Collecting and dropping off at the airport was a huge bonus. All the staff were very friendly, especially when we dropped the car back. Couldn't have been nicer!
18 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Correct service
9 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Dear Franky,thank you for sharing your positive feedback!
We are glad that you enjoyed our professional service.
We hope to welcome you back and earn a 5-star rating next time.
Elisa
Good experience overall
Good experience overall. Drop off was not easy to find, but everything worked out
8 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Dear MT,thank you for sharing your positive feedback!
We are glad that you enjoyed our service.
We appreciate your suggestion about the wayfinding to improve our information.
We hope to welcome you back and earn a 5-star rating next time.
Elisa
Reply from Locauto Group - Milano Linate Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Dishonest behaviour
Reservation made by booking.com but refused by Locauto at the desk for unclear reason. No refund given. I had to rent the car again for double price at the desk.
15 July 2026
Reply from Locauto Group - Milano Linate Aeroporto
Hello Olivier, thank you for your review. We’ve looked into your case, and our customer service team has asked the booking partner to process a refund for your unused reservation. We apologize for the troubles experienced at the pick up, your feedback helps our company to offer a better service to our customers.
Anna
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