Banner for Locauto Group - Milano Linate Aeroporto

Locauto Group - Milano Linate Aeroporto Reviews 

4,835
TrustScore 4.5 out of 5

4.5

Via Forlanini, 20090 Segrate, Milano / Lombardia, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Extremely helpful people both at the desk and at pick up. Sorted out a car for us when another company at Milan Linate Airport couldn't provide the car we had booked with them through booking.com.

Company replied

Rated 5 out of 5 stars

We had an excellent service from start to finish on 6th June 2025 at Milano Liante. After a competitor refused to give us the car w have pre-booked for no good reason me, my husband and our 4 year old... See more

Company replied

Rated 5 out of 5 stars

Ease of access/ speed of delivery. Picking up the car at Milano Linate Airport was quick and hassle free. The size and the quality of the car were pretty good.

Company replied

Rated 5 out of 5 stars

Easy to find, super friendly and quick staff when both picking up the car at Linate and leaving the car at Malpensa. Would recommend Locauto to anyone traveling to Milan.

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Milano Linate Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020413. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizi disponibili: Elefast e auto elettriche per spostamenti veloci, sicuri e senza restrizioni di ZTL e di parcheggio.


Contact info

  • Via Forlanini, 20090, Segrate, Milano / Lombardia, Italy

  • +39 0243020413
Promotion box for Locauto Group - Milano Linate Aeroporto

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,835)

59,910 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Crew are all nice

Crew are all nice, car is good as well. but the LIN contact phone isn’t working at all…

12 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thank you for your review, Andrei! We're glad you appreciated our staff and the car.
We apologize for the issue with the Linate contact number, we are looking into it right away to make sure it's fixed. For any future needs, please feel free to contact us via our email. We hope to see you again soon!
Anna

Rated 5 out of 5 stars

quick rental

quick rental , without any problems, very friendly
just great

6 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Was let down by another rental company…

Was let down by another rental company and the staff at Locauto went out of their way to find a solution, highly recommended

8 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Super helpful and friendly staff

Super helpful and friendly staff. Barbara was amazing. Europcar canceled our reservation at the last minute and Barbara came to the rescue. Grateful for the quick and friendly service.

3 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Very easy pick up and drop off at a…

Very easy pick up and drop off at a different airport in Italy. New vehicle. No issues!

24 June 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Great customer service.

Great customer service.
Brand new car.
Easy and fast hire and return process.

10 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

good experience

courteous staff, good car, transparent process and charges

6 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Great service

Great service, simple and affordable

29 June 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Great Fleet of cars

Just the ease of renting and the quality of the car/fleet. Staff at rental were friendly (at pick up not so much) and return was easy.

22 June 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

First time with Locauto

First time with Locauto. I found them to be really, really good. We were upgraded to nicer, bigger car free of charge. The staff were really clear communicators and they weren't trying to upsell which is common with a lot of car rentals.

I'd definitely use them again.

28 June 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 4 out of 5 stars

Good value for money

The price for the car was good. I got upgraded and a bigger car for the same price. The staff in the office was helpful and polite. The only negative was that the staff at the car park did not show me the car and did not explain all its characteristics.

5 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thank you for your review, Dilip! We're glad you enjoyed the upgrade and found good value for money. We truly appreciate your kind words about our office staff. Thank you for your review! We're glad you enjoyed the upgrade and found good value for money. We truly appreciate your kind words about our office staff. We apologize for the incomplete handover at the car park – this does not reflect the standard of service we strive to guarantee to our customers, and we will address it with our team immediately. Hope to welcome you again soon!
Anna

Rated 5 out of 5 stars

Good service

Good service - at pick up, while my flight had been delayed and i picked up the vehicle later than expected, your agent was very accomodating. thanks to him.
the car was good, very clean

3 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Excellent service

Excellent service. Car in good condition.

2 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Great experience

I did the online check in and within 2 minutes I had my car and drove to my destination. When I returned it the same. It took me 2 minutes and everything was arranged. Car was good too. So good experience

2 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Very efficient

Very efficient both picking up and dropping off. I particularly liked the fact that all details of the licences were already stored on your system

2 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Hassle free.

Hassle free.

2 July 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

all went totally fine

all went totally fine, I grew used to being charged for some made up or hilariously small damage when renting cars and usually don't rent any more for this reason - this time all went without problems, appreciated!
Sorry, addition to avoid misunderstandings: this was the first time I rented from locauto, my experiences were generally renting cars from virtually any car rental company. I’ve never had a bad experience with Locauto so far, after havin rented there only once.

25 June 2026
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look