Extremely helpful people both at the desk and at pick up. Sorted out a car for us when another company at Milan Linate Airport couldn't provide the car we had booked with them through booking.com.
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Extremely helpful people both at the desk and at pick up. Sorted out a car for us when another company at Milan Linate Airport couldn't provide the car we had booked with them through booking.com.
Company replied
We had an excellent service from start to finish on 6th June 2025 at Milano Liante. After a competitor refused to give us the car w have pre-booked for no good reason me, my husband and our 4 year old... See more
Company replied
Ease of access/ speed of delivery. Picking up the car at Milano Linate Airport was quick and hassle free. The size and the quality of the car were pretty good.
Company replied
Easy to find, super friendly and quick staff when both picking up the car at Linate and leaving the car at Malpensa. Would recommend Locauto to anyone traveling to Milan.
Company replied
Presso l'ufficio Locauto Rent di Milano Linate Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020413. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizi disponibili: Elefast e auto elettriche per spostamenti veloci, sicuri e senza restrizioni di ZTL e di parcheggio.
Via Forlanini, 20090, Segrate, Milano / Lombardia, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Crew are all nice, car is good as well. but the LIN contact phone isn’t working at all…

Reply from Locauto Group - Milano Linate Aeroporto

Reply from Locauto Group - Milano Linate Aeroporto
Was let down by another rental company and the staff at Locauto went out of their way to find a solution, highly recommended

Reply from Locauto Group - Milano Linate Aeroporto
I liked everything, from the beginning till the last minute I gave back the car. Thank you so much 😊

Reply from Locauto Group - Milano Linate Aeroporto
Super helpful and friendly staff. Barbara was amazing. Europcar canceled our reservation at the last minute and Barbara came to the rescue. Grateful for the quick and friendly service.

Reply from Locauto Group - Milano Linate Aeroporto
Very easy pick up and drop off at a different airport in Italy. New vehicle. No issues!

Reply from Locauto Group - Milano Linate Aeroporto
Great customer service.
Brand new car.
Easy and fast hire and return process.

Reply from Locauto Group - Milano Linate Aeroporto
Very easy check in and check out. Comfortable vehicle at reasonable price. Affiliated with major global brands.

Reply from Locauto Group - Milano Linate Aeroporto

Reply from Locauto Group - Milano Linate Aeroporto

Reply from Locauto Group - Milano Linate Aeroporto

Reply from Locauto Group - Milano Linate Aeroporto
Just the ease of renting and the quality of the car/fleet. Staff at rental were friendly (at pick up not so much) and return was easy.

Reply from Locauto Group - Milano Linate Aeroporto
First time with Locauto. I found them to be really, really good. We were upgraded to nicer, bigger car free of charge. The staff were really clear communicators and they weren't trying to upsell which is common with a lot of car rentals.
I'd definitely use them again.

Reply from Locauto Group - Milano Linate Aeroporto
The price for the car was good. I got upgraded and a bigger car for the same price. The staff in the office was helpful and polite. The only negative was that the staff at the car park did not show me the car and did not explain all its characteristics.

Reply from Locauto Group - Milano Linate Aeroporto
Good service - at pick up, while my flight had been delayed and i picked up the vehicle later than expected, your agent was very accomodating. thanks to him.
the car was good, very clean

Reply from Locauto Group - Milano Linate Aeroporto

Reply from Locauto Group - Milano Linate Aeroporto
I did the online check in and within 2 minutes I had my car and drove to my destination. When I returned it the same. It took me 2 minutes and everything was arranged. Car was good too. So good experience

Reply from Locauto Group - Milano Linate Aeroporto
Very efficient both picking up and dropping off. I particularly liked the fact that all details of the licences were already stored on your system

Reply from Locauto Group - Milano Linate Aeroporto
all went totally fine, I grew used to being charged for some made up or hilariously small damage when renting cars and usually don't rent any more for this reason - this time all went without problems, appreciated!
Sorry, addition to avoid misunderstandings: this was the first time I rented from locauto, my experiences were generally renting cars from virtually any car rental company. I’ve never had a bad experience with Locauto so far, after havin rented there only once.

Reply from Locauto Group - Milano Linate Aeroporto
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.