Arthur provided exceptional service from start to finish. He was professional, friendly, patient, and genuinely committed to making sure everything went smoothly. He answered every question clearly, t... See more
Company replied
Location
Switch locationPiazza Duca d'Aosta 1, Galleria delle Carrozze, 20125 Milano, Lombardia, IT
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See what reviewers are saying
The customer service people we dealt with were really helpful and friendly. They explained things clearly and simply. Importantly there wasn’t the usual push to sell more insurance that you get with... See more
Company replied
Locauto helped us out with renting a car right away (we had problems with our pre-reservation with another company so it was cancelled). Since it was last minute the prices were a little higher than... See more
Company replied
Honestly, our only disappointment was when we went to pick up the car. We expected the rental office to be inside Milano Centrale station, but we found out that we had to walk to another location to... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Milano Stazione Centrale potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020420. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
Contact info
Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125, Milano, Lombardia, Italy
- +39 0243020420
Unisciti a MyLocauto Friends
4.5
Excellent
3k reviews
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Always a great experience with…
Always a great experience with enterprise. Adama was very kind at the returns area and made sure everything was handled quickly.
6 August 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Milano Stazione Centrale
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Milano Stazione Centrale
Dear Alon,thank you for sharing your experience.
We apologize for the issues with our parking logistics. Unfortunately, locations close to the city center or train station suffer from a lack of space; for that reason, our parking lots are not very close to the office. Thank you for your patience, and we hope to welcome you back for a smoother experience next time!
Elisa
Reply from Locauto Group - Milano Stazione Centrale
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Milano Stazione Centrale
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Milano Stazione Centrale
Dear Aleksandar,thank you for your review.
We are glad that you enjoyed our nice staff.
We hope to welcome you back in the future for an evenbetter experience.
Chiara
Reply from Locauto Group - Milano Stazione Centrale
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
LacAuto is a truly outstanding company
LocAuto is a truly outstanding company. I highly recommend them to anyone visiting Italy. Everyone was incredibly helpful, friendly, and professional throughout the entire process. Thank you for the excellent service! Gianluca is wonderful person
2 August 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
The paperwork process before receiving the vehicle needs improvement.
Before I received the vehicle, during the paperwork process, I would have appreciated it if you had printed out the contract details and clearly explained that I had properly purchased full coverage insurance. However, there was no such explanation, and the documents were not printed out separately for me.
Other than that, the condition of the vehicle was very good.
2 August 2026
Reply from Locauto Group - Milano Stazione Centrale
Dear Jun Young,thank you for sharing your feedback with us! We are glad to hear that the condition of your vehicle was very good and to your satisfaction.
Regarding your rental documents, we would like to clarify that no extra insurance coverage was purchased directly with Locauto. Additionally, as part of our corporate environmental policy to safeguard the planet, we have significantly reduced paper usage by digitalizing our documentation process. All contract details and agreements are sent directly via email rather than printed at the desk.
We appreciate your feedback, as it helps us improve how we communicate these eco-friendly policies to our customers, and we hope to welcome you back again soon for another great experience!
Elisa
Gianluca was very nice to assist us…
Gianluca was very nice to assist us finish the return process, very smoothly. What a wonderful car rental experience with Locauto!
1 August 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Gianluca has been very helpful and…
Gianluca has been very helpful and professional
1 August 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Grazie mille a Locauto
Locauto helped us out with renting a car right away (we had problems with our pre-reservation with another company so it was cancelled). Since it was last minute the prices were a little higher than expected but the car was of high gamme and it was impeccable, so it was worth the plus fee. And I would like to thank the madame at the help desk who was super nice and helped us find a car last minute (So sorry I didnt get her name). Without Locauto we wouldn’t have been able to begin our Italy trip in the first place 🥹
We also had a train right after drop off and there was traffic so we were running late. David helped us with the check out rapidly so we could catch our train. Thank you so much !
31 July 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Milano Stazione Centrale
Thank you for taking the time to leave us a positive review. See you soon, Enrico
David is the best
David is the best! Very fast pick up and drop off! Very good and fresh car! Many thanks to service of this company!
31 July 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Very good service from David
Very good service from David. Car excellent condition
28 July 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
AWFUL EXPERIENCE DO NOT USE
AWFUL EXPERIENCE DO NOT USE. Charged me for a scratch on the car when I had photos proving it was there before I drove it.
13 July 2026
Reply from Locauto Group - Milano Stazione Centrale
Dear Veronika,thank you for sharing your review.
We apologize that your experience was ruined at the end of the rental, please do not hesitate to get in touch with our Customer service team at the following link:https://portale.locautorent.com/websitecs/cs-home.aspx
We hope this information is helpful.
Elisa
We could get the car without prior…
We could get the car without prior reservation, and the rental process was so easy as well.
22 July 2026
Reply from Locauto Group - Milano Stazione Centrale
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Easy process friendly people
Easy process, friendly people. Wish you had bigger cars !!!
22 July 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Thanks for everything it was super car
26 July 2026
Reply from Locauto Group - Milano Stazione Centrale
We are so happy about your all-out stressless experience. Lucrezia
Outstanding service from Arthur!
Arthur provided exceptional service from start to finish. He was professional, friendly, patient, and genuinely committed to making sure everything went smoothly. He answered every question clearly, took the time to help with every detail, and made the whole experience easy and stress-free. It's rare to meet someone who cares so much about customer satisfaction. Thanks to Arthur, our experience exceeded all expectations. Highly recommended, and I would gladly choose this company again because of him. Thank you, Arthur!
28 July 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Thank you for leaving us a positive review! See you soon, Enrico
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