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Locauto Group - Milano Stazione Centrale Reviews 

3,537
TrustScore 4.5 out of 5

4.5

Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125 Milano, Lombardia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

We had a seamless experience. No issues at the pickup and no waiting line for us at the hour we arrived in Rome (mid-morning). The car was modern and of better quality than other experiences we had... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service received. The car we had was much better than cars we had in the past with other rental companies. They did not try to add layers of fees, surcharges for CarPlay etc. We... See more

Company replied

Rated 5 out of 5 stars

We used Local Auto throughout our Italian vacation, starting in Venice and travelling extensively through Southern Italy, with two vehicle changes along the way. The service was excellent from start t... See more

Company replied

Rated 5 out of 5 stars

The customer service people we dealt with were really helpful and friendly. They explained things clearly and simply. Importantly there wasn’t the usual push to sell more insurance that you get with... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Milano Stazione Centrale potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020420. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.


Contact info

  • Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125, Milano, Lombardia, Italy

  • +39 0243020420
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4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.5

All reviews

(3,537)

59,398 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

27 July 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

Rent has been fast process

Rent has been fast process, clear directions and good car.

26 July 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Dear Eduardo,thank you for sharing your experience.
We are glad that you enjoyed our service and we hope to welcome you back for a better experience in the future.
Chiara

Rated 5 out of 5 stars

Gianluca and Artur

Gianluca and Artur. Great chaps helped us out greatly during our process. Super professional guys thank you.

24 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Really good experience overall

Really good experience overall. They are very helpful and process was really smooth.

24 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Had e great experience with arthur at…

Had e great experience with arthur at the car return in milano centrale! Very friendly and polite. Grazie

24 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

David was wonderful to deal with all…

David was wonderful to deal with all great thanks

24 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

The customer service people were great.

The customer service people we dealt with were really helpful and friendly. They explained things clearly and simply. Importantly there wasn’t the usual push to sell more insurance that you get with the other rental companies.

We had chosen the wrong drop-off terminal at the airport and the customer service team picked this up and fixed it, again, no problem. The drop off instructions were great - QR code was a great idea.

24 July 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 4 out of 5 stars

Easy pick up and return

Easy pick up and return. Good service. Nice and clean car.

Took some time to get the car, but besides that I got nothing to complain about.

17 July 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Dear Henrik,thank you for sharing your feedback.
We are glad that everything went well.
We look forward to welcoming you back in the future.
Chiara

Rated 5 out of 5 stars

The people were very proffesional

The people were very proffesional, everything went smooth, no delays. The car was in very good shape.
Overall experience was very good

13 July 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Great Simple Experience

They were easy in delivering the car to me and didnt take much time
The car condition was very good and Gps was working fine
Returning the car was simple ( the return was at the airport may needs to be more clearly marked) but actual return was a smooth procedure
Must understand when booking what insurance covers and what the deductible is

6 July 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Thiam was really helpful and take Time…

Thiam was really helpful and take Time to explain us everything we needed.
Really great experience with Locauto with him.

23 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Tiam was very good

23 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

David received my car in milan and he…

David received my car in milan and he did an awesome job with the checkout process. Everything was very smooth with this company. I would recommend it.

23 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

After being denied a reserved car in…

After being denied a reserved car in other company for not having a international driver license, I found a helpful person at Locauto desk who provided us with a nice car (Ford Puma) for our 11 days trip. Staff at pick up/return location point very kind and helpful

23 July 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Friendly staff

Friendly staff, clear instruction, pick up and drop of were efficient.

Pick up location was a bit far, rest all good.

23 July 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Thiam was great!

Thiam was great!

22 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Excellent service and a great car

Excellent service and a great car. Arthur at the Milan station was very friendly and helpful, and he assisted us throughout the process. We really appreciated his excellent service.

21 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you for the great review! Stefania

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