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Locauto Group - Milano Stazione Centrale Reviews 

3,542
TrustScore 4.5 out of 5

4.5

Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125 Milano, Lombardia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

We had a seamless experience. No issues at the pickup and no waiting line for us at the hour we arrived in Rome (mid-morning). The car was modern and of better quality than other experiences we had... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service received. The car we had was much better than cars we had in the past with other rental companies. They did not try to add layers of fees, surcharges for CarPlay etc. We... See more

Company replied

Rated 5 out of 5 stars

We used Local Auto throughout our Italian vacation, starting in Venice and travelling extensively through Southern Italy, with two vehicle changes along the way. The service was excellent from start t... See more

Company replied

Rated 5 out of 5 stars

The customer service people we dealt with were really helpful and friendly. They explained things clearly and simply. Importantly there wasn’t the usual push to sell more insurance that you get with... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Milano Stazione Centrale potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020420. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.


Contact info

  • Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125, Milano, Lombardia, Italy

  • +39 0243020420
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4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.5

All reviews

(3,542)

59,558 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and a great car

Excellent service and a great car. Arthur at the Milan station was very friendly and helpful, and he assisted us throughout the process. We really appreciated his excellent service.

21 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Excellent service that saved our holiday

We had an excellent experience with Locauto Milano Centrale and would definitely rent from them again.

The whole process was quick, simple and transparent. The contract was clear, there was no security deposit, and we were able to rent the car using a debit card. All we needed was a passport, a driving licence and a bank card.

I have a Ukrainian driving licence with information in Latin characters, and unlike another rental company in Milan, Locauto correctly accepted it without asking for unnecessary additional documents or an International Driving Permit. That professionalism actually saved our holiday after another company refused to rent us a car.

The car was clean, in excellent condition and drove perfectly throughout our trip to Lake Garda.

A special thank you to Yana at the Milano Centrale office. She was incredibly professional, knowledgeable, patient and genuinely helpful. She explained everything clearly, made the process completely stress-free and went above and beyond to help us. Employees like Yana are a huge asset to any company, and I truly hope her hard work is recognised by management.

Highly recommended. Locauto will definitely be my first choice next time I'm in Italy.

11 July 2026
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Reply from Locauto Group - Milano Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Everything is smooth and perfect

Everything is smooth and perfect! Gianluca Is super helpful!

20 July 2026
Unprompted review
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Reply from Locauto Group - Milano Stazione Centrale

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Excellent service

Excellent service
Staff are amazing
Tiam is the guy to go

20 July 2026
Unprompted review
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Reply from Locauto Group - Milano Stazione Centrale

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Great car

Great car, nice service :) . They are fair.

20 July 2026
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Reply from Locauto Group - Milano Stazione Centrale

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

All processing it’s very good

All processing it’s very good

20 July 2026
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Reply from Locauto Group - Milano Stazione Centrale

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Outstanding Service & Fantastic Team!

I recently rented a car from Locauto, and I couldn't be happier with the experience. The entire process was smooth, professional, and completely hassle-free. They truly provide a fantastic service from start to finish.
A special shoutout to David, who assisted me during my visit. He was absolutely wonderful—incredibly polite, helpful, and attentive to every detail. It's rare to find such genuine customer care these days, and David made the whole experience even better.
If you are looking for reliable cars and a team that actually cares about their customers, I highly recommend Locauto. I will definitely be renting from them again!
👍🏿💯

19 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Staff, service, clarity, security deposit, everything

Firstly, the company treated me professionally.
Secondly, the staff are respectful and friendly.
.Thirdly, the car is clean and new
Fourth, receiving and returning the car was easy.
I will deal with this company in the future.

6 July 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Good customer service

Good customer service, easy pickup and dropping off

12 July 2026
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Reply from Locauto Group - Milano Stazione Centrale

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 4 out of 5 stars

Good get better

It was, they are profesional, the only thing that i didn’t like is that i paid for a small automatic caf and i receive a manual suv, at least the car was new and very nice equipped

11 July 2026
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Reply from Locauto Group - Milano Stazione Centrale

Thanks for your review, Andrei! We're sorry about the automatic car. We always do our best to match requests, and when we can't, we offer a higher category to make up for it. It can happen from time to time, especially in high season, but we appreciate your understanding. Hope to see you again.
Anna

Rated 5 out of 5 stars

Easy to pick up and drop off the car

Easy to pick up and drop off the car. Everything went very well; the staff were friendly and helpful. I will use the service again.

19 July 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Arthur was amazing!

Arthur was amazing, very kind! Thank you for your service, the advice, and info on the far/ images/lights!

19 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Nice service and good attitude

Nice service and good attitude. THANKS ARTUR

18 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Proses is fast

Proses is fast, return is easy

11 July 2026
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Reply from Locauto Group - Milano Stazione Centrale

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Definitely recommended

Renting the car was very easy. The car itself was completely new and all staff very helpful and experienced.

18 July 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Thiam was so helpful

Thiam was so helpful! Easy return of the car.

17 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Jon Luca was very helpful

Jon Luca was very helpful! Great service!

17 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

All was great

All was great, Gianluca was friendly and helpful

16 July 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

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