Banner for Locauto Group - Olbia Aeroporto

Locauto Group - Olbia Aeroporto Reviews 

8,563
TrustScore 5 out of 5

4.8

Aeroporto Costa Smeralda, 07026 Olbia, Olbia Tempio / Sardegna, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I really liked the approach of not looking for every single tiny scratch that many other companies have. Locauto have a tolerance level which covers minor small scratches. Whilst the rental price is... See more

Company replied

Rated 5 out of 5 stars

Easy, fast and reliable. Staff is friendly and helpful. Fast pickup process. Agent did the usual upselling for insurance and larger car - but opting out on these offers was professionally accepted.... See more

Company replied

Rated 5 out of 5 stars

The car was in excellent condition, almost brand new. The pick-up process was very quick and easy, with all the paperwork and payment handled efficiently. No deposit or credit card was required, whi... See more

Company replied

Rated 3 out of 5 stars

Pick-up and return of the car was easy and quick and the cars qwew in good shape. Unfortunately we had a flat tire during our journey around the island. The availability of your service line was terri... See more


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Olbia Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020406. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Costa Smeralda, 07026, Olbia, Olbia Tempio / Sardegna, Italy

  • +39 0243020406
Promotion box for Locauto Group - Olbia Aeroporto

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.8

Excellent

TrustScore 5 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(8,563)

60,867 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All smooth

All smooth. Thanks

10 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for the great review! Stefania

Rated 1 out of 5 stars

Unexpected Recharge and Missinformation

I called to inform i will give the car few hours later on the phone, the woman told me its fine cause i already payed for that, and when I gave the car, they made mempay an extra day for the time delayed… so i was misinformed and charged one extra day of rental for 3h delay.

17 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Dear Iris, thank you for sharing your experience with Locauto. We sincerely apologize for any confusion regarding your final charge. While your rate did include a grace period of 2 extra hours, the vehicle was returned 3 hours beyond that allowance. In these instances, our system automatically calculates a charge for an additional rental day. We appreciate your review, as your feedback helps us improve our service.
Sara

Rated 5 out of 5 stars

Just one word

Just one word: Excellent

16 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Great service

Great service, sets them apart in Italy for sure.

15 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

recommend it!

nice people, quick quality service

7 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Honest and easy Rental

New car (only 1900km), upgraded from B to B-SUV segment. No hassles. Friendly and above all Honest. Thank you.

14 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Worry free

Worry free. Everything went smoothly. I got an almost new car and a free upgrade.

14 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Easy car hire

Company was easy to deal with and had a low holding deposit, clean car provided.

7 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Very friendly and fast service

Very friendly and fast service. Directly in the airport. No surprise charges and no crazy deposits

12 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Really kind and helpfull staff

Really kind and helpfull staff, no lines and exactly the car from the picture. Fast service. Staff didn't insist on getting extra insurances (which we already booked somewhere else).

20 July 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Good experience

Good overall experience

6 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

We booked a car at nolegiare but they…

We booked a car at nolegiare but they wouldn’t give us our booked car because they said that my full name should be on my credit card in stead of only my initials! Which never is! So this was a scam!!! Fortunately we could get a nice (but not cheap) Volvo xc40 with full insurance last minute for 2 weeks! Thanks

12 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 4 out of 5 stars

Fab experience with Locauto in Sardegna

I had a great experience with Locauto during my holiday in Sardegna. I hired an MG with satnav, which was a comfortable and reliable car for our trip. Although there was a long wait at the service desk, the lady who assisted me was fantastic—friendly, helpful, and very professional. The whole process, from pick-up to drop-off, was easy and straightforward. I would definitely use Locauto again! I've used the same agents before and I've always had a great experience.

11 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Hello Mr. Molinu, we cannot thank you enough for your wonderful feedback! It truly means a lot to Locauto, and especially to our team in Olbia. Our main goal is to take great care of our customers, and we are absolutely thrilled to hear that our Olbia Airport staff delivered extraordinary service during your visit. We look forward to welcoming you back soon!
Sara

Rated 5 out of 5 stars

Excellent Service and Clean Car

Clean car, no problems, and a quick pick-up. The drop-off was just as smooth and fast. Everything went very quickly. 10/10!

9 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Kind and professional car rental…

Kind and professional car rental service provider. Value for money excellent. No bain/deposit necessary. Full insurance included in price. No queue, no waiting times. Thumbs up!

4 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look