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Locauto Group - Olbia Aeroporto Reviews 

8,563
TrustScore 5 out of 5

4.8

Aeroporto Costa Smeralda, 07026 Olbia, Olbia Tempio / Sardegna, IT


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See what reviewers are saying

Rated 5 out of 5 stars

I really liked the approach of not looking for every single tiny scratch that many other companies have. Locauto have a tolerance level which covers minor small scratches. Whilst the rental price is... See more

Company replied

Rated 5 out of 5 stars

Easy, fast and reliable. Staff is friendly and helpful. Fast pickup process. Agent did the usual upselling for insurance and larger car - but opting out on these offers was professionally accepted.... See more

Company replied

Rated 5 out of 5 stars

The car was in excellent condition, almost brand new. The pick-up process was very quick and easy, with all the paperwork and payment handled efficiently. No deposit or credit card was required, whi... See more

Company replied

Rated 3 out of 5 stars

Pick-up and return of the car was easy and quick and the cars qwew in good shape. Unfortunately we had a flat tire during our journey around the island. The availability of your service line was terri... See more


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Olbia Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020406. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Costa Smeralda, 07026, Olbia, Olbia Tempio / Sardegna, Italy

  • +39 0243020406
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4.8

Excellent

TrustScore 5 out of 5

9k reviews

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4.8

All reviews

(8,563)

60,867 reviews in the last 12 months

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Rated 5 out of 5 stars

Kind and professional car rental…

Kind and professional car rental service provider. Value for money excellent. No bain/deposit necessary. Full insurance included in price. No queue, no waiting times. Thumbs up!

4 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Fast and amazing service

Fast and amazing service, without reservation. Great cars

11 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

All went perfectly well

Check-in and check-out smooth and fast, car in excellent condition, very friendly personnel

11 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Very gentle and competent SERVICE

As I said, very gentle and competent SERVICE

3 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

the agency near the airport

the agency near the airport

3 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Super service

9 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

The overall experience was outstanding

The overall experience was outstanding. I received a complimentary upgrade to a higher category of rental car, which was greatly appreciated. The checkout process was fast, smooth, and extremely efficient. Overall, I was very pleased with the service and had an excellent experience.

9 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Recommend

Very professional and friendly staff. The car was also very clean and in a perfect condition.

9 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Friendly at location

Friendly staff al pickup location. Car was clean and full of petrol

9 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Good and fast service

Good and fast service
Cars right next to the terminal
Returning was easy and friendly

9 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Fast & Friendly

I was recommended Locauto, I had a good experience at the check in, handover and return, it was a very fast process, friendly staff, the car was practically new and the price seemed fair.

4 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Excellent car

Excellent car, frendly people and quick handling.

8 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Easy process

Easy process
Helpful staff
Good condition car

6 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 3 out of 5 stars

The first vehicle was faulty and had an…

The first vehicle was faulty and had an engine problem, so it had to be returned after just a few hours. Although the second vehicle was fault-free, it had unfortunately already been heavily used and was badly scratched on the outside.

31 July 2026
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Reply from Locauto Group - Olbia Aeroporto

Dear Olive ,thank you for your review.
We apologize for the issues you experienced with the first vehicle, but we are glad that everything went well in the end. We hope to welcome you back for a much better experience next time!
Elisa

Rated 5 out of 5 stars

It was a nearly new car

It was a nearly new car, great condition and good service.
Check out took a while but check in was excellent

7 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Friendly staff

Friendly staff - Fast checkin and out process - good car

6 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 1 out of 5 stars

Pas flexible

Pas
Possible de changer le conducteur car resa pré payer a travers booking.

5 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Dear Johnny,thank you for your feedback and giving us the opportunity to explain.
We apologize that your experience did not meet your expectations this time.
We would like to clarify that Locauto does not have the ability to modify a reservation made through a third-party broker, as this is an agreement directly between the customer and the broker.
Our team offered you the fastest solution to prevent any waste of time.
We are sincerely sorry if you felt a lack of assistance from Locauto.
We hope to have another opportunity to regain your trust.
Elisa

Elisa

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