Locauto Group - Palermo Notarbartolo Reviews 

Friendly and fast service. Car is clean and in good condition.

Well organized, flexible, reasonable

When I pick the car up in Palermo, the girl that attend me was not so helpfull and show not to much desire to attend us. We arrived early and she make a lot of complains before offer me another car. She said the car will be ready only at 10AM. We arrive at 8:30AM. She could be more polite and helpfull at the begining.
When I left the car in Bari, the guy that attend us was very gentle and helpfull. Be more selective with the guys in Palermo (Central Station). Both there were not gentle and give us almost no attention!!!

The process of renting and returning the car is quick, efficient and simple. The car was in excellent condition. Great cooperation!

The car itself had some technical problem from the start. It would have been helpful to know é.g. that the error message in the car menu can be ignored. We sometimes had worries about the car because of this.
We tried to reach you by mail (in the papers have been mentioned two emails) but they didn’t work. To call you was not successful.
Otherwise the service was okay and we could travel to the places we had planned with the car.

Car was good. Rental was fast. Delivery at airport okay.
The information about tanking possibilities at night was not correct. We were told there are very few, but that's not right. So we paid a tank in advance and didn't use it.
Also at the counter insisted to change my full insurance that y had with booking, for the insurance of locauto, that is much more expensive.

After Locaute gave us neutral and unbiased information about the options available, we opted for full comprehensive cover with no excess, given the reckless driving on Palermo's roads. We took delivery of the car Palermo Notarbartolo in good condition and, fortunately, were able to return it without any formalities.

We booked our car on site and that was a very quick and easy process, same with the return. We had very good experience and would recommend the services to everyone.

Easy pick-up, very helpful office staff. Car was just what we needed. Drop off was also easy with staff very helpful. Even drove us to the train station with our suitcases. I could not recommend highly enough

Easy, expert service with a great car as well.

Check in service could be a little faster

Good service and car. Easy to rent

I had an excellent experience with Locauto, thanks to the outstanding service from Giuseppe. From the moment I arrived, Giuseppe was friendly, professional, and incredibly helpful. He made the entire rental process quick and stress-free, clearly explaining everything and ensuring I was comfortable with the car before leaving.

The vehicle was in perfect condition, and the whole experience was smooth from start to finish.

I’ll definitely be renting from Locauto again, and I highly recommend asking for Giuseppe if you want top-notch service!

Booked a small car by Booking.com including full assurance. Got a clean Hyundai with 69’500 km with good tires and a lot of scratches and bumps. Bought for 35€ the option to return it without a full buck which paid out. No stress at the Palermo Airport. Easy pick Up in 15min, simple return, less than 10min. Overall a very good experience, can recommend Locauto in Palermo.

Fast and uncomplicate

Professional approach during pick-up and return. The vehicle was in perfect condition.

Once the web sight glitches had been navigated via good on-line response to queries, everything was … perfect. Rapid collect, rapid return, frenetic as always with car hire but polite and professional throughout.
Keep it up and thank you .. 2nd time user. Chris.

I had a great experience with Locauto in Sicily. The staff is so nice. I had no problem with my car. Terrific !

Giuseppe was absolutely amazing in helping is with our booking. We are so thankful of his assistance and getting us a car for our holiday in Sicily. Thanks you once again Giuseppe. Fabulous service!