The car was as expected when booked on line. The Fiat Panda was new, in excellent driving condition, with good air conditioning. The interior seats were a little dirty upon pick up, but not much to co... See more
Company replied

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The car was as expected when booked on line. The Fiat Panda was new, in excellent driving condition, with good air conditioning. The interior seats were a little dirty upon pick up, but not much to co... See more
Company replied
After renting cars in many countries over the years, I can confidently say this was one of the best experiences I’ve had with a rental company. The service was fast, efficient, and completely stress-f... See more
Company replied
There were no problems with a service, only surprise was a need for physical creadit card, maybe virtual one (in mobile phone) could be considered. Gentleman there was fine.
Company replied
Excellent experience. Easy handover at both ends, car was brand new and better than what we had ordered, and staff were fantastic. Thank you. No pushy sales on optional extras, no fuss on handover, it... See more
Company replied
Presso l'ufficio Locauto Rent di Palermo Via Umberto Giordano 8 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0916850991 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Via Umberto Giordano 8, 90144, Palermo, Sicilia, Italy

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Giuseppe was absolutely fantastic, please ask for him on check-in. He made picking up a car very easy and was the best service we have received in Europe so far. 5 stars 🌟 🌟🌟🌟🌟

Reply from Locauto Group - Palermo Notarbartolo
Many thanks for great rental service with no problems :) Thank you Ana for being such a lovely person during the car return!

Reply from Locauto Group - Palermo Notarbartolo
Staff was all very nice and kind. Helped with requests and very efficient. Car return was a very challenging experience. At Catania airport, the signs were not clear enough and after following several signs, no more signs found and I got lost. Had to circle around the airport (in very heavy traffic) and that was a very scary experience. This seems to apply for other companies, so it could be airport design issue.. but nevertheless, I am sharing the experience from foreigners view point. Other than that, all went well and car was good!

Reply from Locauto Group - Palermo Notarbartolo
Fast track to check-in and check-out the car, proper contact with Locauto employes and quite clear terms of rental.

Reply from Locauto Group - Palermo Notarbartolo
Anna helped us very well and quickly. It was perfect

Reply from Locauto Group - Palermo Notarbartolo

Reply from Locauto Group - Palermo Notarbartolo

Reply from Locauto Group - Palermo Notarbartolo
Many years I will rent cars only in Locauto. Expensively, but everything is always honest and clear. It is pleasant to deal with professionals. The next year I plan to take again here. Locauto of Palermo good fellows!

Reply from Locauto Group - Palermo Notarbartolo
Good and fast service. Car was perfecto

Reply from Locauto Group - Palermo Notarbartolo
I had a great experience with Locauto. Their service and explanations were impeccable. I would certainly recommend them whenever I am in Italy again.

Reply from Locauto Group - Palermo Notarbartolo
My boyfriend and I rented a car for 2 days in Palermo. The staff at Locauto was very helpful and friendly. The service was smooth and it didn’t take too long to register and get the keys to start using the car. The car itself was clean and was comfortable to drive with. We took “Don’t Worry” protection and at the end of the rental period, we delivered the car, the employee from Locauto did a quick check on the car, we signed the end of the contract, and everything was in order. All in all, very good and smooth experience. I would definitely recommend when hiring a car in Palermo!

Reply from Locauto Group - Palermo Notarbartolo
Always great to rent here. We live near and have rented 9 time this year. Always great.

Reply from Locauto Group - Palermo Notarbartolo
Everything was perfect and easy. We didn’t have any problems.

Reply from Locauto Group - Palermo Notarbartolo
Great value. Great point to point service - easy and quick pickup at Bari Airport and excellent drop off in downtown Palermo.
Will use these guys again!

Reply from Locauto Group - Palermo Notarbartolo
Everything was fine, Giusseppe even called a taxi for us. Thanks a lot!

Reply from Locauto Group - Palermo Notarbartolo

Reply from Locauto Group - Palermo Notarbartolo

Reply from Locauto Group - Palermo Notarbartolo
Efficient i nice service. Car clean and ready to drive. Good price. No deposit required. I reccomend

Reply from Locauto Group - Palermo Notarbartolo
Easy reservation by phone but the app does not work too well. It is the second time I am using Locauto for rentals in Sicily and they never let me down. No additional costs or forceful sales, everything is clear and respected.

Reply from Locauto Group - Palermo Notarbartolo
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