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Locauto Group - Palermo Notarbartolo Reviews 

1,719
TrustScore 4.5 out of 5

4.7

Via Umberto Giordano 8, 90144 Palermo, Sicilia, IT


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Rated 4 out of 5 stars

The car was as expected when booked on line. The Fiat Panda was new, in excellent driving condition, with good air conditioning. The interior seats were a little dirty upon pick up, but not much to co... See more

Company replied

Rated 5 out of 5 stars

After renting cars in many countries over the years, I can confidently say this was one of the best experiences I’ve had with a rental company. The service was fast, efficient, and completely stress-f... See more

Company replied

Rated 5 out of 5 stars

There were no problems with a service, only surprise was a need for physical creadit card, maybe virtual one (in mobile phone) could be considered. Gentleman there was fine.

Company replied

Rated 5 out of 5 stars

Excellent experience. Easy handover at both ends, car was brand new and better than what we had ordered, and staff were fantastic. Thank you. No pushy sales on optional extras, no fuss on handover, it... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Palermo Via Umberto Giordano 8 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0916850991 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


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4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,719)

58,538 reviews in the last 12 months

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Rated 5 out of 5 stars

Giuseppe was absolutely fantastic

Giuseppe was absolutely fantastic, please ask for him on check-in. He made picking up a car very easy and was the best service we have received in Europe so far. 5 stars 🌟 🌟🌟🌟🌟

24 September 2025
Unprompted review
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Reply from Locauto Group - Palermo Notarbartolo

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Many thanks for great rental service…

Many thanks for great rental service with no problems :) Thank you Ana for being such a lovely person during the car return!

24 September 2025
Unprompted review
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Reply from Locauto Group - Palermo Notarbartolo

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 3 out of 5 stars

Staff was all very nice and kind

Staff was all very nice and kind. Helped with requests and very efficient. Car return was a very challenging experience. At Catania airport, the signs were not clear enough and after following several signs, no more signs found and I got lost. Had to circle around the airport (in very heavy traffic) and that was a very scary experience. This seems to apply for other companies, so it could be airport design issue.. but nevertheless, I am sharing the experience from foreigners view point. Other than that, all went well and car was good!

20 September 2025
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Reply from Locauto Group - Palermo Notarbartolo

Thank you for your feedback. Our customer's reviews are important for us to improve the quality of the service provided. We have forwarded your review to the competent department. See you on the next rental, Luca

Rated 5 out of 5 stars

Thanks Giuseppe

Very satisfied

17 September 2025
Unprompted review
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Reply from Locauto Group - Palermo Notarbartolo

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 4 out of 5 stars

Palermo to catania

Easy process, no problems

14 September 2025
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Reply from Locauto Group - Palermo Notarbartolo

Thank you for your feedback! Is there anything would you suggest we improve? See you soon, Luca

Rated 5 out of 5 stars

Locauto of Palermo super 👍

Many years I will rent cars only in Locauto. Expensively, but everything is always honest and clear. It is pleasant to deal with professionals. The next year I plan to take again here. Locauto of Palermo good fellows!

14 September 2025
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Reply from Locauto Group - Palermo Notarbartolo

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

I had a great experience with Locauto

I had a great experience with Locauto. Their service and explanations were impeccable. I would certainly recommend them whenever I am in Italy again.

12 September 2025
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Reply from Locauto Group - Palermo Notarbartolo

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Smooth experience, helpful staff, and good car

My boyfriend and I rented a car for 2 days in Palermo. The staff at Locauto was very helpful and friendly. The service was smooth and it didn’t take too long to register and get the keys to start using the car. The car itself was clean and was comfortable to drive with. We took “Don’t Worry” protection and at the end of the rental period, we delivered the car, the employee from Locauto did a quick check on the car, we signed the end of the contract, and everything was in order. All in all, very good and smooth experience. I would definitely recommend when hiring a car in Palermo!

12 September 2025
Unprompted review
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Reply from Locauto Group - Palermo Notarbartolo

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Always great to rent here

Always great to rent here. We live near and have rented 9 time this year. Always great.

10 September 2025
Unprompted review
Locauto Group - Palermo Notarbartolo logo

Reply from Locauto Group - Palermo Notarbartolo

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Great value

Great value. Great point to point service - easy and quick pickup at Bari Airport and excellent drop off in downtown Palermo.
Will use these guys again!

3 September 2025
Unprompted review
Locauto Group - Palermo Notarbartolo logo

Reply from Locauto Group - Palermo Notarbartolo

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Everything was fine

Everything was fine, Giusseppe even called a taxi for us. Thanks a lot!

2 September 2025
Unprompted review
Locauto Group - Palermo Notarbartolo logo

Reply from Locauto Group - Palermo Notarbartolo

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

All good

All good, good car, good service for check-in and check-out.

21 August 2025
Locauto Group - Palermo Notarbartolo logo

Reply from Locauto Group - Palermo Notarbartolo

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Very good price

Very good price, and friendly people. Fast in and out

27 August 2025
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Reply from Locauto Group - Palermo Notarbartolo

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Efficient i nice service

Efficient i nice service. Car clean and ready to drive. Good price. No deposit required. I reccomend

23 August 2025
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Reply from Locauto Group - Palermo Notarbartolo

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 4 out of 5 stars

Easy reservation by phone but the app…

Easy reservation by phone but the app does not work too well. It is the second time I am using Locauto for rentals in Sicily and they never let me down. No additional costs or forceful sales, everything is clear and respected.

22 August 2025
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Reply from Locauto Group - Palermo Notarbartolo

Thanks for your feedback! Is there anything would you suggest we improve to achieve 5 stars? See you soon, Anna

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