The assistant at Pisa airport was excellent. She was extremely helpful and spoke English. However the drop off at Milan was challenging as we could not find the entrance. A map would be helpful, as... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The assistant at Pisa airport was excellent. She was extremely helpful and spoke English. However the drop off at Milan was challenging as we could not find the entrance. A map would be helpful, as... See more
Company replied
Excellent experience with the car rental! The car was clean, comfortable, and in great condition. The service was professional, friendly, and everything went smoothly from start to finish. The whole p... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ A flawless car rental experience in Pisa Renting with Locauto was genuinely one of the best travel decisions I made during my stay in Pisa. From the moment I arrived, their team... See more
Company replied
We had a great experience renting the car! The pick-up process was very easy and smooth, and Simona was exceptionally kind, friendly, and helpful. She gave us useful advice and clear explanations to m... See more
Company replied
Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.
Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The entire process of check-in and drop-off is quick and easy. A new car in excellent condition.

Reply from Locauto Group - Pisa Aeroporto
Was told I was too young to hire a car but paid a young driver fee, and then got told to pay extra and to keep the car I originally booked but initially said I was too young to have that car

Reply from Locauto Group - Pisa Aeroporto
Great people to work with very easy to pick your car up and the drop off …

Reply from Locauto Group - Pisa Aeroporto
Really good experience throughout the process.

Reply from Locauto Group - Pisa Aeroporto
1) rapid way to rent ,about 5 minuits , 2) front desk people nice and clear-open /3 correct about conditions ,rules and extra guarantee-not forced to do extra one,explans and the client choose

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
Everything was good. Car was nice and new. Staff was good. But you should to explain more about insurence rules. I have to paid for insures for two time, first when i am book the car (from discovered cars) and when second time in your offise because you said that you couldin't see the insures

Reply from Locauto Group - Pisa Aeroporto
Friendly Staff quick help at the desk.
great looking and clean car.
clean intake and honest mentioning of previous damage on the car.
second time we rented a car from this company in Pisa and twice a very good service.
would go to the the next time again.

Reply from Locauto Group - Pisa Aeroporto
Everything was clear enough and the value was ok!!

Reply from Locauto Group - Pisa Aeroporto
Great service from start to finish. From arrival, the team were friendly, helpful, and very efficient. We were also offered a great price for an upgrade, which was a nice bonus. The whole process was quick and hassle-free. Highly recommend!

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
We were very skeptical considering some of the reviews. However, we were pleasently surprised! A smooth collection where we upgraded our car with ease and no pressure. No forced upselling of insurance either. Returned and not a problem at handover, car was checked over and all good. We'd use again.

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
After a short waiting time, very good and nice service. Good standard of the car and fast retur in the end without problems

Reply from Locauto Group - Pisa Aeroporto
Very simple booked through Zest. Locauto were brilliant, simple to collect, perfect drop off in another location/airport. Highly recommend, would be my go to in future.

Reply from Locauto Group - Pisa Aeroporto
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.