Locauto Group - Siena DT Reviews 

Person who helped us in Siena was very helpful and efficient.

Had to return car early very helpful no problems very understanding
Super service

Easy process and kind staff.

Excellent customer service. The lady behind the desk helped with my lack of Italian with her almost perfect English, took care of all aspects of the rental with ease, helped me with any questions or problems I had and even called a taxi for me upon returning the car.

The location could be spruced up just a tad, those excellent folks who work at the counter given a shinier place to work in (which would be nicer for the customers too).

easy check out; easy check in with online documents

Staff was helpful. They also upgraded us for a bigger car for free. Pick up and drop process easy and fast. I recommend using Locauto in Siena.

We rented a car for three days, even a didnt anticipate to spend that much it was worth it! We got covered for everything and that made our drive safe and easier. At the end we were so happy and highly recommend this guys!

It was the first time we rent a car at lacauto!we are very pleased with the whole experience.everyone was very polite and helpful to us.we will choose you again.

Made the transaction as smooth as possible,delivered the car on time and picked it up on time just perfect

Overall good experience. People at LocAuto, Siena were friendly. They explained contract very well. Returning car at Rome was easy.

Swift, efficient et reliable.
Luca at the reception in Siena was polite, and professional. A very nice worker and person.
Highly recommended

Perfect check in experience at Siena, we were asked if we’d mind driving an automatic which was no problem. The check in staff explained everything in well spoken English. Checked car thoroughly before driving away to confirm they had already identified existing scratches and dents which they had. Car was larger than requested with plenty of boot space and very economical on fuel.
As usual when hiring a car the staff tried to sell extra insurance which I didn’t need but he wasn’t pushy and quickly accepted I didn’t want it.
The return at Pisa airport was also efficient. She checked the car thoroughly and confirmed no additional damage had been caused during our use which is recorded on the check out documents.
I’d definitely use them again and the cost was much better than other well known hire companies.

The whole rental experience was very nice.

Smooth experience. As not being from Europe, I was nervous but the experience and everything went very smooth and was easy.

Not clear where the car after rental period had to be delivered. Sorry. Further o k

Great service and attitude! We needed a rental car during our time in Siena for a wedding and we didn’t have a booked reservation. The representatives were friendly and found us a suitable car within minutes. We completed the registration and were on our way. They were also accommodating to a different drop-off location - the absolute best. Cheers to the team.

Seamless pickup and drop-off, particularly Rome airport

Amazing service, very helpful and would definitely recommend. They dropped off the vehicle to our hotel and were able to collect it from an agreed location. Very satisfying experience, thank you team :)

The personnel spoke English well, immediately looked up our Expedia payment, the car was in perfect condition, they made our interactions speedy.

Ordered our taxi on return, etc.

Everything went well with the car and the return. It's mostly the car pick-up that was long. We had to wait in line for a long period and the car has been cleaned inside, but not the exterior.