Locauto Group - Torino Aeroporto Reviews 

Good car. Great value. Quick service. Snow chains included.

Conveniently located at Turin Airport rental company, you can drop off the car at any time.
The car was practically new (a Jeep Avenger hybrid, just ~3.500km) and rather fuel-efficient, averaging 6.2 l/100 km, even with mountain driving.
The office staff were quite friendly; they processed everything quickly and even provided us with a car a little earlier.

What you need to pay attention to:
according to Italian law, it is not mandatory to have winter tires in the winter; it is enough to have chains in the trunk. If you are going to the mountains or planning a trip through a pass where snow can fall even in April, it is better to choose a car with winter tires (you will have to pay a small additional fee for this).

Finally:
Service 5 of 5
Staff 5 of 5
Price 5 of 5

I was charged for 6ltrs of petrol, nearly €65!, even though I had photos showing I returned the vehicle with more fuel in it than when I received it. The companies Customer Service is worse than Ryan airs ... enough said! I used ecrcs dot com to get less than 50% of my money back.

Car was clean and new, staff were efficient, pick up and drop off easy.

I had a very positive experience with Locauto Group at Torino Airport. The staff was friendly, professional, and efficient. The car was clean and in excellent condition, and the whole rental process was quick and easy.

Everything was clearly explained, and there were no hidden issues. Returning the car was also smooth and fast. I would definitely recommend this company and will use their services again in the future.

All good. Quick, friendly and professional check out and check in. Staff were very good. Car was fine but had lots of scratches otherwise would’ve given 5 stars.

Rental rep was friendly, polite and informative. Process of renting was straightforward and quick
The car was in very good condition

Car was as booking and customer service was very good.

Friendly staff however car interior was dirty and with very strong smell of smoke. Disappointed and will not use them again.

I had a really good experience with them! Highly recommended!

I have rented a car many times with Locauto, and every time the experience has been excellent.
The staff at the reception are always very kind and welcoming, with a big smile. Everything always goes smoothly whenever I rent from them.
A special thanks to the lady at the desk , I don’t remember her name, but I recognize her every time I go there 😁

The service is fast and pleasant. The car is very clean and looked like new. Very convenient to return the car if the flight is outside office hours. The place to pick up and return the car is great. I sincerely recommend it.

I forgot my driving licence (my fault), but the process to change the booking to my wife was very slow and difficult, e.g i was asked to call Car trawler but it was italian speaking. It took 1hr to try and resolve. Other than that, no issues.

Marie was very helpful. She let me pick from another car in the class. Let me decide. She was very helpful. Thanks Marie. The return we were met by a gentleman. He inspected the car and review fuel etc. We did not need to go to the counter. It was smooth.

Perfect from A to Z, excellent team, excellent car.

Everything great except for stale cigarette smell in car

Highly recommended car rental place. Easy to find, clear instructions.

Quick to check-out/check-in. Never had problem with LocAuto in northern italy.

We received the car at the previously ordered time. The car had traveled about 7,000 km and was in good condition.
The manager explained everything perfectly and in detail