I have tried other rental car companies before and being put in uncomfortable situations about upsell of upgrades. Therefore I tried LocAuto which promise easy check-in and return. And they did what t... See more
Company replied
Location
Switch locationStrada San Maurizio, 12, 10072 Caselle Torinese, Torino / Piemonte, IT
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See what reviewers are saying
Our experience with Locauto was excellent. We would like to highlight the exquisite and professional treatment from Marie, the agent who welcomed us on the first day and to whom we returned the car ke... See more
Company replied
Deposit was very low. I could choose from select number of similar cars with a recommendation from the desk as to what would be nice to have for the purposes of my trip. Return was very relaxed compar... See more
Company replied
The rental process was quick and easy. The staff were honest, professional, and answered all of our questions. They explained the car thoroughly when we picked it up. The return process was also fast... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Torino Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0119963426. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Strada San Maurizio, 12, 10072, Caselle Torinese, Torino / Piemonte, Italy
- +39 0119963426
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4.6
Excellent
3k reviews
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I had a really good experience with…
I had a really good experience with Locauto. The service was excellent from start to finish. The staff were professional, friendly, and efficient, and the pickup and drop-off process was smooth and hassle-free.
The price was a bit on the higher side compared to other options, but the quality of service definitely made up for it. The car was clean, well-maintained, and exactly what I expected.
Overall, I’d recommend Locauto if you’re looking for reliable service and a stress-free rental experience.
6 April 2026
Reply from Locauto Group - Torino Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Torino Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - Torino Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Got a worse car than what I had…
Got a worse car than what I had ordereder, they argued they were a "similar class". I disagree, and would not have payed as much if I knew what car I would eventually get.
That said, the car worked fine it was just a bit smaller and not as powerful as the one I had originally booked. Desk was empty when I arrived to drop off the key and return the car so I just left the key in the key box which seemed to have been fine.
6 April 2026
Reply from Locauto Group - Torino Aeroporto
Dear Oscar,thank you for sharing your experience with Locauto.We are sorry that the vehicle did not meet your expectations.Unfortunately, while it is possible to book a specific vehicle category, we cannot guarantee a particular model.We hope to impress you during your next rental.Elisa
Reply from Locauto Group - Torino Aeroporto
Dear Luciano,thank you for sharing our experience with Locauto.We apologize for the wait;we understand how frustrating this can be.We have taken note of your feedback to help us improve our service.We hope to see you again soon.Elisa
Great value for the money
Great value for the money, friendly Staff, good quality vehicle
5 April 2026
Reply from Locauto Group - Torino Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Torino Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Negative & Positive
Negative: Our reservation did not show up in the system and we were initially told that it's not the rental company's fault and there's nothing they can do.
Positive: After insisting, Marie was very helpful with organizing our car. Grazie mille Marie!
6 April 2026
Reply from Locauto Group - Torino Aeroporto
Dear Tom,thank you for sharing your experience! We're glad you appreciated the politeness and problem-solving of our staff. Hope to see you again soon!Chiara
Reply from Locauto Group - Torino Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Torino Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Torino Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Absolutely brilliant rental car…
Absolutely brilliant rental car company. We can’t rave about them more.
Marie helped us so much with her efficiency and kindness. She sorted us out with a great car, no hidden costs, completely brilliant. 🤩
Thank you
28 March 2026
Reply from Locauto Group - Torino Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Best car rental experience I’ve had
Best car rental experience I’ve had. Pickup and drop off was incredibly easy and hassle free. Staff were great. No excess was taken for the car. Highly recommend.
30 March 2026
Reply from Locauto Group - Torino Aeroporto
That's great to hear! See you soon, Angelo
Excellent service!
26 March 2026
Reply from Locauto Group - Torino Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Better than usual car rental experience
Car was new, the staff was friendly and the pick up went very smoot and quick.
26 March 2026
Reply from Locauto Group - Torino Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
The availability of the personel and…
The availability of the personel and the good booking conditions in regards to the required deposit
26 March 2026
Reply from Locauto Group - Torino Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Torino Aeroporto
Thank you for the great review! Stefania
Friends are helpfull but smell of the…
Friends are helpfull but smell of the car is terrible. Car is smelling like a winegard
18 March 2026
Reply from Locauto Group - Torino Aeroporto
Thank you for bringing this matter to our attention Banu. We have notified your review to our Location.
Amanda
Reply from Locauto Group - Torino Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
I have got the worst car I have ever…
I have got the worst car I have ever rented. The Panda had a lot of exterior damages, missing parts. Also the car was dirty inside with left garbage. It was not seen in the parking as it was quit dark, but when we were outside in a daylight, all the dirties have been seen.
23 March 2026
Reply from Locauto Group - Torino Aeroporto
Hello Augustinas, thank you for renting with Locauto and for writing a feedback. We are sorry to read about the condition of the Fiat Panda, we will investigate in order to solve this problem and give you a better car the next time you will rent with our company. We hope to see you soon!
Anna
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