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Locauto Group - Venezia Aeroporto Reviews 

4,451
TrustScore 4.5 out of 5

4.6

Via Galileo Galilei, 30, 30030 Tessera, Venezia / Veneto, IT


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See what reviewers are saying

Rated 5 out of 5 stars

I found the company to be very friendly and helpful. They were great to deal with and made the choices to me clear and easy to understand. The lads at the pick up and collection points were very pleas... See more

Company replied

Rated 5 out of 5 stars

Locauto continues to be very competitive for renting a car in Italy and we do that ever 2 years. This is a local company and their cars are well maintained and very clean on pick up. The booking proce... See more

Company replied

Rated 5 out of 5 stars

Excellent pick up and drop off experience, no upsell attempts. Took 15 min to pick up the car at the airport and 5 min to drop off. The car was in good condition and didn't give us any troubles during... See more

Company replied

Rated 5 out of 5 stars

The staff were really very welcoming and helped us a great deal with the paperwork and collecting the car. Everything went very smoothly, even when we checked the car out at the end of the rental peri... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Venezia Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020409. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via Galileo Galilei, 30, 30030, Tessera, Venezia / Veneto, Italy

  • +39 0243020409
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4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.6

All reviews

(4,451)

59,738 reviews in the last 12 months

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Rated 5 out of 5 stars

Peugeot 2008 for 8 days trip to Dolomites

We had rented car for 8 days. Almost new car (Peugeot 2008, 3800km), short waiting (only 5min) and friendly customer service. It was then easy to find to Locauto (Car rentals, 3rd floor, outside). There we got our car quickly. And funny thing happened there: When the person responsible for giving the car noticed we were from Finland, he told that his name is Teuvo' (according to Teuvo Länsivuori - a famous Finnish motorcycle race driver). I believe Jarno Saarinen and Teuvo Länsivuori are quite known in Italy. Teuvo handled process quickly, 10 points!

Car was perfect for alps and also the return-process was quick and easy. No problems at all, everything fine. (Well, of course if you'll take the best insurance, that's costly, but that's your own choice).

5 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

My experience

I’ve got the car that I expected to get. The staff was friendly.
I should also mention that the car was left in a reverse gear on rental parking, that ALMOST caused accident at the beginning of the rental period. Fortunately I reacted quickly and managed to avoid it, but the situation was stressful.

8 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Dear Darina,thank you for your positive feedback.
We are glad that you enjoyed our car and our staff.
We apologize for the stressful situations and we will share your feedback with our team to improve our service.
We look forward to welcoming you back in the future.
Chiara

Rated 5 out of 5 stars

No fuss rental service

No fuss rental service, great for visiting the dolomites. We were given an upgraded vehicle which was brand new with less than 1000kms.

Check in and check out was seamless and quick.

17 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 4 out of 5 stars

Easy to book...easy pick up....easy…

Easy to book...easy pick up....easy drop off...no hidden sneaky costs.

11 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Dear Paul,thank you for sharing your positive feedback!
We are glad that you enjoyed our service.
We hope to welcome you back and earn a 5-star rating next time.
Elisa

Rated 5 out of 5 stars

It was a good experience

It was a good experience
Thank you for everything

17 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

new volvo xc40 was perfect

new volvo xc40 was perfect! from venice to treviso checkout.
the best rental company.

17 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Has always been an easy and smooth experience!

I've tried a few other options, but Locauto is definitely my go-to option for Italy. Hopefully they're in more other countries. Will definitely always book with them in the future. Has always been an easy and smooth experience and transaction!

9 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Smooth sailing all the way

Smooth sailing all the way. I rented an SUV for two weeks. Cross border travel included. The vehicle was new and very comfortable. The staff were competent, efficient and a pleasure to deal with. Easy return to airport.No complications. Very happy with the service. 😃

9 July 2026
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Reply from Locauto Group - Venezia Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Stress free, simple and efficient car rental

Wasn’t the friendliest service, but it was fast, efficient and fair. The whole booking process, car collection, and car return was smooth, simple, and and stress free, and i didn't feel like they were trying to get more money out of me like a lot of car companies do. And finally car worked great. Would definitely recommend.

14 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Friendly staff and good service

Friendly staff and good service, overall a very pleasant experience. Thank you.

14 July 2026
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Reply from Locauto Group - Venezia Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Good, just don't buy booking.com insurance...

The instructions on how to pick up and how to deliver could be better. But apart from that everything was good.

7 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 1 out of 5 stars

there is some dispointing for un…

there is some dispointing for un flexable policy, it make its price is look good, but not as avis or sixt acctually.

Here is what happened: A month ago, I booked a car with Locauto online at a great price (about 80% of what other rental companies were charging). However, the booking was registered under my wife's driving licence. On the day of pick-up, since I was the one who was going to drive, we only prepared my driving licence and forgot to bring hers. The Locauto staff refused to release the car to us because of this. In the end, we had no choice but to rent a car right there on the spot at an incredibly extortionate and unreasonable price.
nlike other international rental companies that allow flexibility—such as modifying the main driver on the spot or adding a spouse—Locauto strictly insisted that the driver's license must match the original online registration exactly. They refused to make any adjustments, leaving us stranded. It feels like a policy designed to trap tourists who make an honest mistake, forcing them into paying extortionate walk-in rates. I highly recommend international travelers avoid them and pay a bit more for a company with reasonable customer service.

13 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Hi Chien Chia Ching, thank you for choosing Locauto and leaving your review. We are always looking for ways to improve our service. To help us reach the level you have experienced with providers like Avis and Sixt, we would genuinely appreciate your advice. Could you let us know where we could be more flexible or what specific areas we can do better in? We look forward to hearing your thoughts and hope to welcome you back in the future.
Anna

Rated 5 out of 5 stars

Great service thank you

Great service thank you

5 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

This is the second time i got a car…

This is the second time i got a car from Locauto. Brand new car,very clean,full tank and not one single problem on returning.
Nice personal. Thank you❤️🇲🇩

11 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Very fast

Very fast, straight to the point, no hidden fees, me and my fiance was visiting from HK and were a bit worried about being sold into “shady” car rentals. Locauto is nothing like that, and have been very professional. I recommend.

11 July 2026
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Reply from Locauto Group - Venezia Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 4 out of 5 stars

Fast service and friendly staff

Overall, we had a very good experience renting a car from Locauto at Venice Airport. Despite the high number of customers during the busy holiday season, we received our car quickly and the whole pickup process was smooth and well organized. The staff were friendly, professional, and helpful.
The only small issue was that the car hadn’t been cleaned very thoroughly after the previous customers, especially the interior. Apart from that, everything was excellent, and I would happily rent from Locauto again.

10 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Hello Jelena, thank you for sharing your experience with Locauto.
We appriciate your recommendation as it helps us improve our service. We hope to welcome you back again!
Sara

Rated 5 out of 5 stars

Definitely recommend

Reliable company to rent from. Hired the car to travel around the Dolomites and was the easiest experience. Pick up and drop off was seamless and no issues at all. They even upgraded us for free to a larger car which was lovely. Would recommended!

9 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Locauto

Locauto organised a car for me when the other major car rental companies couldn't. I would have no hesitation in using Locauto again in Europe.

1 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Very good in everything

Very good in everything

8 July 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

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