I found the company to be very friendly and helpful. They were great to deal with and made the choices to me clear and easy to understand. The lads at the pick up and collection points were very pleas... See more
Company replied

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I found the company to be very friendly and helpful. They were great to deal with and made the choices to me clear and easy to understand. The lads at the pick up and collection points were very pleas... See more
Company replied
Excellent pick up and drop off experience, no upsell attempts. Took 15 min to pick up the car at the airport and 5 min to drop off. The car was in good condition and didn't give us any troubles during... See more
Company replied
Locauto continues to be very competitive for renting a car in Italy and we do that ever 2 years. This is a local company and their cars are well maintained and very clean on pick up. The booking proce... See more
Company replied
They gave me the exact make of car I booked. Registration was quick. Many rental companies in Italy also require an international driver's license for Ukrainians. This company has plenty of our own. I... See more
Company replied
Presso l'ufficio Locauto Rent di Venezia Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020409. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Via Galileo Galilei, 30, 30030, Tessera, Venezia / Veneto, Italy

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new car, good service at pickup and return. Only negative thing is the cost if you dont return the car filled up

Reply from Locauto Group - Venezia Aeroporto
Hello, I used LOCAUTO for the first time and I was very touched by the kindness and service of the staff. In fact, I was worried about a Korean influencer saying bad reviews, but it was not true at all. We will continue to use LOCAUTO. Thank you so much.

Reply from Locauto Group - Venezia Aeroporto
Everything was smooth and easy. Parking a little bit confused. Buy the personal was ready to help.

Reply from Locauto Group - Venezia Aeroporto
Receiving and returning the car were very fast.The staffs are polite,friendly and helpful.I did not meet any negative situations.

Reply from Locauto Group - Venezia Aeroporto
Smooth process, a small wait at the airport pickup - but nowhere near as long as the other rental companies!
All around good experience with all staff involved!

Reply from Locauto Group - Venezia Aeroporto
The organization at Venice airport is good but can still be improved. The signs were not sufficient to direct the customer towards the check in office. The staff was kind and friendly. We got a different car than what we reserved but that happens. Overall it was a good experience renting from them!

Reply from Locauto Group - Venezia Aeroporto
Locauto immediately found me a car at a great price. Very helpful and friendly staff. I had a problem with a previous reservation under a different company and did not have a car when I arrived in Venice.

Reply from Locauto Group - Venezia Aeroporto
our first time travelling to italy and renting a car was easier than we though it would be , very friendly and helpfull staff will recommend locuto to freinds and family thx to all ,see you next time

Reply from Locauto Group - Venezia Aeroporto
It was a very good experience, but they don't explain how the toll system works on the highways, which leads to clumsy mistakes that could be avoided.

Reply from Locauto Group - Venezia Aeroporto
Not needing an international drivers license was key to the first piece of success.

Reply from Locauto Group - Venezia Aeroporto
Very efficient and experienced staff, easy car pick up and drop off. Fairly new car, although not the same model reserved, just same class. Cost considered cheap.

Reply from Locauto Group - Venezia Aeroporto
Everything was perfect. Great car, fair price, and smooth service. Thank you

Reply from Locauto Group - Venezia Aeroporto
Car was exactly what was required for a trip to the Dolomites from Venice airport. Only issue was the long queues for all car rental companies. We had pre-booked and were not aware that you can go directly to the car.pick-up and so save yourself a long wait. Others in the queue made the same mistake. Also far better to take complete insurance (which we did once at the desk).

Reply from Locauto Group - Venezia Aeroporto
We got the car at the agreed time. If you come from Marcopolo Airport it is very easy to go and take the car (in the same building)

Reply from Locauto Group - Venezia Aeroporto
Our reservations were lost. So rental at the Venice airport cost three times what our rental reservations were and we received rude and disrespectful service
We even had a printed copy of our reservations.
Fraud.

Reply from Locauto Group - Venezia Aeroporto
Thank you very much Locavto, I liked your service. I traveled happily thanks to you. I recommend everyone to use your service❤️

Reply from Locauto Group - Venezia Aeroporto
I rented from venice airport from 24 to 29 of June . I am pleased how whole process went through, quality, quick and easy. I was expecting the worse with the busiest period but I am impressed. My car was upgraded for free , nice staff and smooth process. I totally recommend this company!

Reply from Locauto Group - Venezia Aeroporto
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