Searching for a hard-to-find bottle, I actually found TWO on this site. The purchasing process was easy apart from a little confusion over the courier's PIN, which caused no realo problem and showed t... See more
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Review summary
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Reviews shaping this summary
Ordered on Sunday. It says delivery 3-5 working days. Was a bit worried as I wanted it for the Friday. Put a note in to request asap please. OMG!!! Such service!!! Received notification of order withi... See more
Company replied
It was easy to navigate the website and find bottles hard to find in shops. Great service, speedy replies from the customer service team. Due to the type of service provided, read the descriptions bef... See more
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Lochs of Whisky has a great selection of rare bottlings. Shipping is fast and secure, and the packaging is done very carefully to ensure the product's safety during transportation. Lochs of Whisky h... See more
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Company details
- #35 of 80 best companies in Wine shop
- #49 of 84 best companies in Alcohol Store
- #18 of 35 best companies in Alcoholic Beverage Wholesaler
- #9 of 32 best companies in Beer shop
Written by the company
Welcome to Lochs Of Whisky, where we offer a curated selection of the finest Scotch whiskies from Scotland's most celebrated distilleries. Our passion for this exceptional spirit is reflected in the quality of our products, which have been carefully selected to provide an unparalleled drinking experience.
Contact info
Glebe Street, OL2 7SF, Oldham, United Kingdom
- 01616942792
- sales@lochsofwhisky.com
- lochsofwhisky.com
4.8
Excellent
306 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great selection
good choice, the bottle arrived safely and well packaged on time with no fuss. We were given a code to advise the delivery driver to provide added security
25 November 2025
Reply from Lochsofwhisky
Thank you for taking the time to leave a review. We’re really pleased to hear that you found a good selection to choose from and that your order arrived safely, well packaged, and right on time. We’re also glad the delivery security code feature provided that extra peace of mind.
If you need anything else, we’re always here to help.
Kind regards,
Molly
Customer Services
Lochs of Whisky
Excellent bottle of Springbank Malt…
Excellent bottle of Springbank Malt Whisky. Delivery very speedy and packaged well.
14 November 2025
Reply from Lochsofwhisky
Thank you for your lovely review! We're delighted to hear that you’re enjoying the Springbank Malt Whisky and that your delivery arrived quickly and securely packaged. It’s great to know everything met your expectations.
If there’s anything else we can help with, please don’t hesitate to get in touch.
Kind regards,
Molly
Customer Services
Lochs of Whisky
Client appreciated fast delivery time
Client appreciated fast delivery time. Packaging was totally safe. All good
10 November 2025
Reply from Lochsofwhisky
Thank you for your positive review! We’re really glad to hear that your client appreciated the fast delivery and that the packaging arrived totally safe. It’s great to know everything was as expected.
If you need anything further, please feel free to get in touch.
Kind regards,
Molly
Customer Services
Lochs of Whisky
Excellent product and delivery service.
Branded product at good price arrived well packaged and on time.
25 November 2025
Unprompted review
Reply from Lochsofwhisky
Thank you for your great review! We're really pleased to hear that you received your branded product at a good price and that it arrived well packaged and on time.
If you need anything else, we’re always happy to help.
Kind regards,
Molly
Customer Services
Lochs of Whisky
GREAT PRICE WITH SPEEDY DELIVERY
Looking about for a better price for a bottle of gin for my wife, I came across Lochs of Whisky. I saved quite a bit, website was easy to navigate and ordering was simple, with delivery arriving sooner than I expected. I was impressed with the selection of whiskies available and their competitive prices. I'll be back...
16 November 2025
Unprompted review
Reply from Lochsofwhisky
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you found a great price on the gin you were looking for and that the ordering process was smooth and easy. It’s wonderful to know your delivery arrived sooner than expected and that our range and prices impressed you.
We really appreciate your feedback and look forward to welcoming you back again soon!
Kind regards,
Molly
Customer Services
Lochs of Whisky
Difficult to find product was…
Difficult to find product was despatched quickly and was well protected.
27 October 2025
Reply from Lochsofwhisky
Thank you so much for your lovely 5-star review! We're delighted to hear that you were able to get hold of a product that’s hard to find, and that it was dispatched quickly and well protected. Your feedback is greatly appreciated.
Thanks again for choosing us!
Kind regards,
Molly
Customer Service
Lochs of Whisky
Speedy delivery
Speedy delivery, got exactly what I wanted. Good communication throughout, will shop with them again
12 November 2025
Unprompted review
Reply from Lochsofwhisky
Thank you so much for your brilliant 5-star review! We're delighted to hear that your delivery was speedy, you received exactly what you wanted, and that you were happy with the communication throughout. It’s great to know you’d shop with us again.
We really appreciate you taking the time to share your feedback!
Kind regards,
Molly
Customer Service
Lochs of Whisky
Dreadful delivery service
Many thanks, the whiskey is as usual lovely unfortunately, the delivery service we received from DPD was shocking, the first delivery time they failed to even bother turning up the second delivery I postponed to the next day because I wasn’t going to be in, they tried to deliver it anyway and on the final delivery, it was a day late for the birthday present
21 November 2025
Unprompted review
Reply from Lochsofwhisky
Thank you so much for your 3-star review and for your kind words about the whisky — we're really glad to hear you're enjoying it as always.
I’m truly sorry to hear about the issues you experienced with DPD. That’s definitely not the level of service we want for our customers, especially when it’s for a birthday gift. I completely understand how frustrating it must have been with the missed delivery, the attempted delivery after postponement, and it arriving late. I’ll make sure your feedback is passed on to DPD so they can look into this further.
Thank you again for your patience, and for taking the time to share your experience — it really helps us improve.
Kind regards,
Molly
Customer Service
Lochs of Whisky
good drink and more letters
11 November 2025
Reply from Lochsofwhisky
Hi there,
Thank you so much for your 5-star review! We're really glad to hear you enjoyed the drink. Your feedback is very much appreciated.
Thanks again for choosing us!
Kind regards,
Molly
Customer Service
Lochs of Whisky
Reply from Lochsofwhisky
Hi there,
Thank you so much for your brilliant 5-star review! We’re thrilled to hear you had a great experience and found our customer service amazing. It means a lot to know you’d choose to shop with us again.
Thanks again for your kind words!
Kind regards,
Molly
Customer Service
Lochs of Whisky
Hard to find whisky
Found a whisky that I had which was near impossible to find at a reasonable price in ordered it , they kept updated with the order,and arrived faster than I anticipated to great service from start to finish THANKS 👍
6 November 2025
Unprompted review
Reply from Lochsofwhisky
Hi there,
Thank you so much for your fantastic 5-star review! We're delighted that you were able to find the whisky you’d been searching for at a reasonable price. It’s great to hear that you were kept updated throughout and that your order arrived even faster than expected.
We truly appreciate your kind words — great service from start to finish is exactly what we aim for!
Thanks again for choosing us 👍
Kind regards,
Molly
Customer Service
Lochs of Whisky
Easy to order.My request was actioned…
Easy to order.My request was actioned immediately and the order arrived within 24 hours.
All in good condition as promised.
5 November 2025
Unprompted review
Reply from Lochsofwhisky
Hi there,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found the ordering process easy and that your request was handled straight away. It’s great to know your order arrived within 24 hours and in perfect condition, just as promised.
We really appreciate you taking the time to share your feedback!
Kind regards,
Molly
Customer Service
Lochs of Whisky
Reply from Lochsofwhisky
Hi there,
Thank you for your lovely 5★ review! We’re so pleased to hear that you found the ordering process easy and that rearranging delivery was smooth for you. We really appreciate your feedback.
Warm regards,
Molly – Customer Service
Lochs of Whisky
Reply from Lochsofwhisky
Hi there,
Thank you so much for your wonderful 5★ review! We’re delighted to hear you had a great experience. Your recommendation means a lot to us, and we’ll be more than happy to assist you again in the future.
Warm regards,
Molly – Customer Service
Lochs of Whisky
Excellent service
Excellent service, easy to order and item dispatched and delivered on time. Exceptionally well packaged. Good customer service responded promptly in answer to my query.
4 November 2025
Reply from Lochsofwhisky
Thank you so much for your 5★ review! We’re so pleased to hear you found our service excellent, with prompt delivery and careful packaging. It’s also great to know our team could help quickly with your query.
We really appreciate your kind words and support!
Best wishes,
Molly
Customer Support
Lochs of Whisky
Reply from Lochsofwhisky
Thank you so much for your 5★ review! We’re delighted to hear you were happy with our fast, first-class service.
Best wishes,
Molly
Customer Support
Lochs of Whisky
Reply from Lochsofwhisky
Thank you for your 5★ review! We’re so pleased to hear your rum arrived quickly and that you’re enjoying it.
Best wishes,
Molly
Customer Support
Lochs of Whisky
First time I've used Lochsowhisky and…
First time I've used Lochsowhisky and great service and prices, I will be back again definitely.
7 November 2025
Unprompted review
Reply from Lochsofwhisky
Thank you so much for your 5★ review! We’re delighted to hear you were happy with our service and prices — it’s wonderful to know you’ll be shopping with us again.
Best wishes,
Molly
Customer Support
Lochs of Whisky
Reply from Lochsofwhisky
Thank you so much for your 5★ review! We’re delighted to hear your order arrived quickly and was just what you wanted.
Best wishes,
Molly
Customer Support
Lochs of Whisky
Reply from Lochsofwhisky
Thank you for your 5-star review! We’re delighted to know you were impressed with the packaging and our quick dispatch. Your feedback means a lot to us.
Kind regards,
Molly
Customer Support
Lochs of Whisky
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