Lockwood Smocks Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 212 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship, premium materials, and outstanding durability of the authentic British-made clothing items. Many people also highlight the extremely friendly communication, helpful guidance, and special touches like handwritten notes included with every single order. Purchasers feel that the products are built to last a lifetime and provide fantastic protection in harsh weather. Some reviewers were not happy with the sizing, noting that certain items can run small and occasionally require an exchange for a bigger fit. Despite this minor inconvenience, shoppers consistently appreciate the prompt customer support, extremely easy return process, and overall dedication from the team.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and British... See more

Quality

Customers report deep satisfaction with the exceptional quality and craftsmanship of the garments. Reviewers... See more

Service

Consumers find service to be positive from start to finish, highlighting professional communication and fast... See more

Staff

People report positive experiences with staff, highlighting world-class customer service and exceptional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Possibly the best wet weather jacket money can buy. On top of the faultless functionality and high quality construction, you’re buying a brand with an ethos .. British tradition, British mater... See more

Rated 5 out of 5 stars

The service from start to finish has been exceptional! The jacket is real quality, top notch. I thought it was going to be like a most gortex coats but it's a proper coat. The only negative if it i... See more

Rated 5 out of 5 stars

I brought my victoria gilet from lockwood after following their story on Instagram, as I believe in what they are doing and wanting to support them. I have many country clothes and gilets from... See more

Rated 5 out of 5 stars

Very fast delivery, and the handwritten card was a lovely touch. I love my new gilet. It keeps me perfectly warm and feels like high quality. Unfortunately, I wasn’t aware of the additional taxes an... See more


Company details

  1. #65 of 588 best companies in Clothing Shop

Written by the company

Lockwood Smocks was founded with a simple idea. To make honest, hardwearing country wear that stands the test of time. Every smock we produce is proudly made in Britain, combining traditional craftsmanship with thoughtful design for life outdoors. We take pride in doing things the right way, using quality materials, fair production, and attention to every stitch. Our roots are in the countryside, and our community is at the heart of what we do, from loyal customers to the local makers who bring our garments to life. As a veteran-founded brand, integrity, resilience, and reliability guide everything we make. Whether you’re out in the field, at the coast, or simply enjoying the everyday, Lockwood Smocks are built to serve you well for years to come. Honest clothing. British made. Built to last.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

214 reviews in the last 12 months

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Rated 5 out of 5 stars

Genuinely remarkable company

The entire customer experience on my two purchases so far has been individually tailered to me and nothing less then exceptional. I thank Jacob and the whole team no end for restoring my faith in this Great nations clothing manufacturing industry.

3 February 2025
Unprompted review

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