Lola's - Lola's Bluewater Reviews 

The customer service was great with smile.

Easy to order. I had ordered the cake a day too early and no trouble changing the date. I ordered the carrot cake and was delicious. Everyone enjoyed including the birthday cake”boy”

The quality of Lola’s cakes are always great, they’re delicious and I love the way they are decorated

Such a great cake and service. Would recommend to everyone and definitely buy again. We collected from the bluewater store and the staff were very helpful and friendly! 10/10 all around.

I decided last minute to find a dinosaur cake for my 19 year old son! And this cake did not disappoint, he loved it, and it tasted great. We bought the 1 layer version and it managed to feed lots of us. I would buy this again.
The order, the pick up was very easy…

As always Lola's cake taste amazing and not too sweet. Just wanted to say thank you to Bluewater staff for taking my order and making sure I have my order on time for the birthday.

I ordered a Victoria sponge naked cake for a birthday celebration. The cake looked and tasted delicious and everyone commented that it was just like a homemade sponge cake. It wasn’t too sweet as it didn’t have loads of butter cream and the fruit on top was fresh. I would definitely buy again, very happy customer.

Great tasting and looking. Very easy to order and collect.

Delicious as always!

Simply the best!!
Beautiful cake for my daughter’s birthday & tasted incredible!!
It’s my third time at Lola’s for other cakes and honestly always the best taste and so easy to order
Would recommend 100%

While we appreciate Lola's cakes, we found this particular order to be somewhat dry, resulting in a slower consumption compared to our previous experiences.

Terrible customer service at bluewater store. I asked to purchase 2 cupcake box for £7.90. I picked the chocolate indulgence and the cinnamon cupcake. I was overcharged and paid £8.95. I questioned this and the staff said the cinammon cupcake was £5. I said I asked for 2 cupcake for £7.90 and was not told the cinnamon cupcake was not included. The worker rudely pointed at the sign saying it is £5 ‘read the sign properly’. I said the sign does not state a price, that is not my fault. The worker said there’s nothing she can do and that it’s tough luck. I also took a photo of the sign showing there was no £5 price displayed. Very disappointed

Cake was delicious, staff at the store were incredible, couldn't have asked for more

Very nice cake, next time I will ask for less sweetness

Always lovely cakes from Lola’s cupcakes

Great experience! Easy to order and looked and tasted of high quality. Easy to collect, collected at Bluewater and the lady was informative and kind. My boyfriend loved the cake and it tasted delicious!! Will definitely be buying again

I bought the Christmas cake and was very disappointed with the quality. It was extremely dry and flavourless, and honestly inedible. It was particularly disappointing given that it cost £50, and quite embarrassing to see people leave it on their plates, especially after I had spoken so positively about it based on its appearance.

The cake was so beautiful, I didn't want to eat it at first, cos it was so beautiful.
I got the double chocolate flavour and dammm it's so good, it tastes amazing it's not like those cakes that you'll eat it and feel like they drenched it with liquid hot chocolate.

Would definitely order again and recommend Lola's cupcake

I absolutely love buying birthday cakes from Lola's unfortunately my birthday was on the Sunday and I couldn't go and get my free cake and to do days after they wouldn't give it to me because I had to be picked up on the day that was a bit unfair