Absolutely amazing dinosaur cake! 🦖🎂 It looked incredible and tasted just as good. Everyone loved it and it was perfect for my son’s birthday. Beautifully made and such lovely service too. Would def... See more
Location
Switch locationBlue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB
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See what reviewers are saying
I needed a carrot cake for a 70th birthday at short notice, all other local bakers let me down. I remembered lolas cupcakes delicious cakes and won't dissapoint. I did have to decorate it a bit to mak... See more
Cake was delicious and good looking too, was delivered carefully. Loved the chocolate layering inside. Icing could be a bit less sweet and thick but Im not an expert so I leave that to the artist. Tha... See more
Everything was communicated clearly regarding delivery and collection. The staff were helpful. The cake was delicious. I will use again for future cake orders. Thank you.
Company details
- #9 of 22 best companies in Cake shop
- #17 of 46 best companies in Bakery
- #1 of 6 best companies in Cupcake shop
- #20 of 76 best companies in Online Food Ordering Service
- #2 of 6 best companies in Take away service
- #3 of 5 best companies in Wedding cake shop
About Lola's - Lola's Bluewater
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, United Kingdom
- +441322 385511
4.7
Excellent
893 reviews
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Really good cake as expected from Lola’s
4 December 2025
The cake was so amazing…
The cake was so amazing not only looking great but tastes fantastic.
2 December 2025
Delicious cake
This was the first time ordering from Lola’s cake. The cake tasted delicious and really enjoyed the friends within it.
Only down side, I wanted the cake to be delivered as it was close to blue water but unfortunately they could not.
24 November 2025
Great efficient service as usual and…
Great efficient service as usual and cake was delicious!
22 November 2025
Service was great and the cupcakes were…
Service was great and the cupcakes were just divine.
Ive bought birthday cakes and cupcakes and all have been so delicious and well presented. I can't shop anywhere now!
20 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bluewater Lola cakes
I received my order from Bluewater Lola cakes last week.
As this was a surprise cake I was surprised to find the cake not in good condition, however when I received the cake biscoff cake I was hugely disappointed as the biscoff on the cake looked like someone had nibbled on the cake . I raised it with staff but they very casually brushed it off...
considering your cake are high quality I was expecting the cake to arrive to in in good condition.
Some of my party guests were sceptical as to whether a staff person had tampered with the cake which is not the impression I was hoping for from Lola cakes.
17 November 2025
Reply from Lola's - Lola's Bluewater
Hello,
Thank you for taking your time to share your review with us regarding your most recent cake order.
We are also very grateful that you have followed up with our team over email with photos of your cake so we could pass this on for our bakery team to investigate.
We do apologise again that one of the biscuits on top of your cake had broken off on one of the corners and that this caused concern for the condition of your order.
If there is anything further that our team can do to help beyond the resolution agreed to in our prior correspondence, please don't hesitate to get back in touch with our team via email.
Kind regards
Easy to order
Easy to order, straight forward collection, hassle free. Cake was delicious and just what we asked for, everyone enjoyed it! Looked great and tasted great!
19 November 2025
I ordered the safari themed cake for my…
I ordered the safari themed cake for my twins birthday and it was amazing! Will definitely reorder!
12 November 2025
the cake was beautiful and they were…
the cake was beautiful and they were able to fulfil my order in a short space of time. The cake was delicious and enjoyed by everyone
10 November 2025
Delicious cupcake chocolate birthday…
Delicious cupcake chocolate birthday cake for my 5 year old
10 November 2025
Excellent service
Everything was perfect from ordering to collection. Even when I had to alter the order with a change in collection date, this was not a problem.
8 November 2025
Ordering made essy
Ordering was easy with the staff at Bluewater store. Amanda was so helpful & very knowledgeable.
The cake arrived on time for my collection & the cake tasted amazing.
7 November 2025
They never disappoint on quality
They never disappoint on quality, taste and timing. Very pleasant costumer service too and that why my wife and I are repeat costumers!
3 November 2025
Delicious gluten free cakes
Really easy to order online and to collect at local store.
The cakes were amazing. I got them for a celebration cake for my mums 80th as x2 people attending the party were a celiac and needed gluten free cake. They tasted delicious and were enjoyed by all.
3 November 2025
A little girl’s dream come true
The Frozen cake we received from you made my daughter’s Birthday one we will never forgot! It was the only thing on her birthday list and boy did it live up to our expectations! Thank you so much!
2 November 2025
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