Lola's - Lola's Canary Wharf Reviews 

664
•
TrustScore 4.5 out of 5

4.7

Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ London, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The staff are friendly and pay attention to each customer without rushing to make a sale. The cup cakes are always great. I am currently buying the test kitchen products and I like the sponge cakes bu... See more

Rated 5 out of 5 stars

Staff very helpful and friendly. Been buy Lola’s Cupcakes since you could only get in Selfridges London. Love this new range found in the test kitchen at Canary Wharf. My favorite is the cinnamon... See more

Rated 5 out of 5 stars

Rang around to secure a vegan cake last minute and was delighted to find the Chocolate Brownie Cake was available at Canary Wharf, they held it for me, helped me sign up to the Rewards App and that me... See more

Rated 4 out of 5 stars

I pirchased Lola’s cakes because they are convenient of location, multiple of flavours to choose, competitive price. I choose Mango & Yuzu cake because I love mango. Back home I always purchased m... See more


Company details

  1. Cake shop
  2. also in
  3. Bakery
  4. Cupcake shop
  5. Online Food Ordering Service
  6. Take away service
  7. Wedding cake shop

About Lola's - Lola's Canary Wharf

Written by the company

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Contact info

  • Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, United Kingdom

  • +44207 516 0534

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

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4.7

All reviews

(664)

5,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lola’s muffins

It was nice to explore Lola’s test kitchen in Canary Wharf. I hope the muffins are here to stay.

1 October 2026
Unprompted review
Rated 4 out of 5 stars

Where is the Mango???

I pirchased Lola’s cakes because they are convenient of location, multiple of flavours to choose, competitive price.
I choose Mango & Yuzu cake because I love mango. Back home I always purchased mango flavour.
I am a bit disappointed with the product because I can only taste the citrus flavour of yuzu. I can’t find the balance of both flavour.
For future preference I will try other flavor 🤗

23 September 2026
Rated 2 out of 5 stars

The cake just looked like a red velvet…

The cake just looked like a red velvet it didn’t taste like red velvet at all
It tasted exactly like a chocolate cake
So bad

21 September 2026
Lola's - Lola's Canary Wharf logo

Reply from Lola's - Lola's Canary Wharf

Hello Ava,

Thank you for taking the time to leave your feedback about your recent order with us.

We are sorry to hear that your cake in the red velvet sponge selection tasted too much like a chocolate cake, this is not a usual occurrence with our bakery as the flavour profile of our red velvet sponges does consist of a combination of vanilla and cocoa.

We would like to assure you that all of our products are made from scratch and handcrafted by our bakery team, who take great pride in using high-quality ingredients to create fresh cakes and cupcakes baked for the date of delivery.

We do apologise that this experience fell short of our usual standards and will be sure to log this directly with our bakery team to review further.

If you would like to discuss your feedback further with our team directly please do reach out to us at hello@lolascupcakes.com so we can assist you further with this.

Rated 5 out of 5 stars

Great Tasting


Great value, especially when using my loyalty points and additional loyalty discounts! The cake tasted absolutely lovely, and collection was so easy thanks to the convenient, easy-to-carry box.

Lola’s Cakes are my go-to for all my celebration cakes. They never disappoint! 🎂💕

5 September 2026
Rated 5 out of 5 stars

Delicious cake

Delicious cake, excellently presented and lovely service from your Canary Wharf branch. This cake made the birthday celebrations exceptionally tasty, so thank-you!

17 August 2026
Rated 5 out of 5 stars

Lovely

Lovely, delicious and fresh as always. I always use lolas for special occassions. Staff at the canary wharf store are always so helpful. Once even helping me take 2 large cakes and 40 cupcakes to my car.

1 August 2026

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