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Londonsupplements Reviews 149

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TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the competitive pricing and the wide selection of products available. Many find the ordering process straightforward and report prompt delivery, often receiving their items quickly and with good communication throughout the process. However, some people were dissatisfied with the product quality, mentioning issues like damaged or expired items, and products that did not meet expectations. There were also concerns about delivery, with some experiencing significant delays, missing parcels, or issues with courier service, including packages being left in unexpected locations without proof of delivery.

What people talk about most

Product

Users describe ambiguous interactions with product. While some customers are very happy with the quality,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery services. Many reviewers praise the prompt... See more

Order

Consumers find order experiences to be ambiguous. While some customers report prompt order taking and... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the great and reasonable prices,... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the great quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was happy to find the product I wanted at a good price and have it delivered in a reasonable time, despite being quite a big parcel. I'll definitely use London Supplements again.

Rated 4 out of 5 stars

This is one of the numerous times I have ordered the same product ie Protein Powder. So happy with the product. The delivery took a little longer than usual but hey ho… its all good

Rated 3 out of 5 stars

You sent and email asking for a TrustPilot review so here it is. Ordered 02/10, meant to be here within approx 48 hours, nothing was searchable by Royal Mail and nothing arrived so emailed them an... See more

Rated 3 out of 5 stars

-1 star for delivery experience. Driver (from Yodel) decided not to knock on the door but to hide the package in the most unexpected spot (in a communal area behind a bin) which caused me to think... See more

Contact info

3.6

Average

TrustScore 3.5 out of 5

149 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disgusting service.

Disgusting service. Complete disregard for clients. I bought vitamins, but two weeks have passed and I have neither vitamins nor money. Looks more like a scammer's office.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, easy to navigate site, good range of products available, safe and secure delivery.
Very pleased.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Very good

Very good array of supplements available, the owner is always pleasant and helpful in the store.

3 August 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Everything was okay apart from slow delivery. When I cancelled my subscription. They still took my money and didn't deliver any more protein bars.

Had to put a merchant block with my bank and raise a dispute to get money back. I called them and the guy hung up on me immediately.

1 June 2024
Unprompted review

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