Louis Moto United Kingdom Reviews 

294
TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

I was a bit scared after reading so many negative reviews about this company, but knowing how they handle me as customer I am actually grateful 🥲 They was absolutely brilliant and professional and... See more

Rated 4 out of 5 stars

I purchased a mivv dakar exhaust, same thing happened to me..got stung £76 for customs VAT..however, I've had a full refund from louis moto,after submitting proof of payment to Royal mail for the cus... See more

Rated 1 out of 5 stars

I ordered a Shad topbox and bike specific adapter as the price was cheaper than anywhere in the UK. Sadly, it was too good to be true! They state 5-7 days for shipping to the UK which meant th... See more

Rated 1 out of 5 stars

Charged for Import duties and tax Web site claims they will take care of taxes and duties for UK; they didn't! Ended up having to pay an extra £60; phoned the UK number to complain and got through t... See more

Company details

Written by the company

Discover over 55,000 products from 500 brands in more than 85 stores! As Europe's no. 1, we offer you a huge selection of motorcycle clothing, helmets and technical accessories. Whether you are looking for textile or leather clothing, full-face or flip-up helmets, we have everything you need. For mechanics, we have wear parts, care and maintenance products,


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2.5

Poor

TrustScore 2.5 out of 5

294 reviews

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No recent history of asking for reviews

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2.5

All reviews

(294)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Just to much hassle with custom…

Just to much hassle with custom charges,and you have to wait 10 days for a refund send them proof you paid it just to much stress,my advice is to use Motardinn they take care of everything ps still waiting for the refund

8 June 2023
Unprompted review
Rated 4 out of 5 stars

Good choice of products and good prices

Good choice of products and reasonable prices. The only problem is that products are sent from Germany and delivery take a little bit longer than UK based stores. Prices are in euro which is slightly inconvenient as some people will pay currency fees on top of their purchases.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Tools

Ordered a tool for work which was firstly a great price and also arrived quickly. Would recommend highly. Thanks very happy

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service and price

Needed a quality leather case for my leatherman after the original gave up after 25 years sterling service. Found a good price at this shop so ordered. Great communications and speedy delivery. Very pleased with the product but ask me again in 25 years 😀

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Got the Packtalk Bold duo set

Got the Packtalk Bold duo set.
Absolutely brilliant.
These communicators are a absolute game changer.
Smooth and seamless transaction with Louis Motorrad.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

The shipment was quick and everything…

The shipment was quick and everything very smooth. Hamlet was exactly the same as the picture shown or even better! My son was so excited and said never forget the moment he received. Thank you .

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Abuss 8077

I was concerned that I would have to pay duty on my order as I was unaware the company is based and dispatched from Germany.

But I needn't worry as they my order arrived in the UK without issue.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

When ordering online from overseas it…

When ordering online from overseas it sometimes feels like you take a chance, however Louis Moto could not have been more reassuring. My order was updated and delivery was quick from the Germany to the UK. Very good service in my opinion and would not hesitate to recommend and use again myself. Very happy purchase. Well done Louis Moto.

27 May 2023
Unprompted review

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