I was a bit scared after reading so many negative reviews about this company, but knowing how they handle me as customer I am actually grateful 🥲 They was absolutely brilliant and professional and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased a mivv dakar exhaust, same thing happened to me..got stung £76 for customs VAT..however, I've had a full refund from louis moto,after submitting proof of payment to Royal mail for the cus... See more
I ordered a Shad topbox and bike specific adapter as the price was cheaper than anywhere in the UK. Sadly, it was too good to be true! They state 5-7 days for shipping to the UK which meant th... See more
Charged for Import duties and tax Web site claims they will take care of taxes and duties for UK; they didn't! Ended up having to pay an extra £60; phoned the UK number to complain and got through t... See more
Company details
Written by the company
Discover over 55,000 products from 500 brands in more than 85 stores! As Europe's no. 1, we offer you a huge selection of motorcycle clothing, helmets and technical accessories. Whether you are looking for textile or leather clothing, full-face or flip-up helmets, we have everything you need. For mechanics, we have wear parts, care and maintenance products,
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just to much hassle with custom…
Just to much hassle with custom charges,and you have to wait 10 days for a refund send them proof you paid it just to much stress,my advice is to use Motardinn they take care of everything ps still waiting for the refund
Good choice of products and good prices
Good choice of products and reasonable prices. The only problem is that products are sent from Germany and delivery take a little bit longer than UK based stores. Prices are in euro which is slightly inconvenient as some people will pay currency fees on top of their purchases.
Best price on the Internet
Best price on the Internet and swift delivery and emails
Tools
Ordered a tool for work which was firstly a great price and also arrived quickly. Would recommend highly. Thanks very happy
Great service and price
Needed a quality leather case for my leatherman after the original gave up after 25 years sterling service. Found a good price at this shop so ordered. Great communications and speedy delivery. Very pleased with the product but ask me again in 25 years 😀
Very happy with product and service
Very happy with product and service. I’d recommend and would have no issues purchasing from Louis Motorrad again.
I am buying from the UK and Louis have…
I am buying from the UK and Louis have been excellent, in terms of both price and shipping. The one time there was a customs issue the customer service team resolved it really quickly.
Got the Packtalk Bold duo set
Got the Packtalk Bold duo set.
Absolutely brilliant.
These communicators are a absolute game changer.
Smooth and seamless transaction with Louis Motorrad.
The shipment was quick and everything…
The shipment was quick and everything very smooth. Hamlet was exactly the same as the picture shown or even better! My son was so excited and said never forget the moment he received. Thank you .
S.Nikolov Great products on great price.
Great products on great price.
Very satisfied with my purchases.
Recommend it.
Excellent Service
Good price and swift delivery with no problems with import duty or handling fee.
Great range of products
Great range of products, good prices and quick delivery. Recommend
Abuss 8077
I was concerned that I would have to pay duty on my order as I was unaware the company is based and dispatched from Germany.
But I needn't worry as they my order arrived in the UK without issue.
Great price and great service
Great price and great service - product delivered rapidly and without any hassles. Thank you, will definitely use again !
Sent completely wrong item after…
Sent completely wrong item after waiting weeks
Easy ordering
It is easy to order over Internet and delivery is very quick. Ordered Monday arrived Wednesday
When ordering online from overseas it…
When ordering online from overseas it sometimes feels like you take a chance, however Louis Moto could not have been more reassuring. My order was updated and delivery was quick from the Germany to the UK. Very good service in my opinion and would not hesitate to recommend and use again myself. Very happy purchase. Well done Louis Moto.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








